This document discusses key factors for planning a successful SOA initiative: - A sound methodology and proven processes are needed to reduce risk and provide a path to realizing benefits while meeting goals. - Cooperation across multiple project teams is required, unlike traditional siloed applications, as services involve many teams. - Teams must use a common framework of vocabulary, concepts, and understanding of the target state to build reliability and trust. - Consistency in applying knowledge and practices is critical for success, as teams must be disciplined in their roles and methodology.