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Internal communication across boarders 
ASTRID BURKE, 
SVP Communications Partner, 
Novo Nordisk
1 
2 
4 
3 
A strong framework – the Novo Nordisk Way 
Local, empowered, dedicated communication resources - formally trained within communications 
De-centralised responsibility – network structure 
The Novo Nordisk Communications Policy 
5 
Performance management
In Novo Nordisk we will communicate effectively with all our internal and external stakeholders. 
This means that we will communicate in a way that is: 
•clear – understandable and to the point 
•credible – open, honest and balanced, both when the news is good and bad 
•relevant – timely and customised to meet the information needs of the people we communicate with 
•respectful – to all the people we communicate with and about 
•two-way – encouraging dialogue between us and our stakeholders. 
ZHU JIANGHUI and 
JONAS THINGGAARD
Clayton 
Montes Claros 
Tianjin 
Chartres 
Denmark 
Network meetings - bimonthly 
1:1 - monthly (+ ad hoc) 
Face 2 face - twice a year 
Site visits - minimum once a year
+ local network 
+ part time 
internal resource 
+ part time 
internal resource
DFP in tact

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Intern kommunikation på tværs af grænser, Astrid Burke

  • 1. Internal communication across boarders ASTRID BURKE, SVP Communications Partner, Novo Nordisk
  • 2. 1 2 4 3 A strong framework – the Novo Nordisk Way Local, empowered, dedicated communication resources - formally trained within communications De-centralised responsibility – network structure The Novo Nordisk Communications Policy 5 Performance management
  • 3.
  • 4. In Novo Nordisk we will communicate effectively with all our internal and external stakeholders. This means that we will communicate in a way that is: •clear – understandable and to the point •credible – open, honest and balanced, both when the news is good and bad •relevant – timely and customised to meet the information needs of the people we communicate with •respectful – to all the people we communicate with and about •two-way – encouraging dialogue between us and our stakeholders. ZHU JIANGHUI and JONAS THINGGAARD
  • 5. Clayton Montes Claros Tianjin Chartres Denmark Network meetings - bimonthly 1:1 - monthly (+ ad hoc) Face 2 face - twice a year Site visits - minimum once a year
  • 6. + local network + part time internal resource + part time internal resource
  • 7.
  • 8.
  • 9.