A teardown of Augur's onboarding experience. (Inspired by User Onboard) Kevin Lu | 8xProtocol.com

1. How Augur Onboards
New Users

2. Homepage
Getting Started
Augur for Mac

4. Cool!
Short and sweet
J

5. Great question to
entice all new user
from around the
globe.
Cool!
Short and sweet
J

6. Wait … there’s two
call-to-actions (CTA)
with different
weightings.
Which one do I click?

8. Hmm, I’m not sure
what is happening
here with the white
and grey.
Maybe it’s the
design?

9. Are these images
cutoff?

10. How about this? J

11. We can already short
a cryptocurrency
using other platforms
such as BitMEX.
A succinct, benefit-
oriented value prop
would be a lot more
powerful.

12. Predict the next election, forecast
company performance or hedge
against disaster.
This is just an example
off the top of my head.

13. Predict the next election, forecast
company performance or hedge
against disaster.
You also want to be
consistent with the left
alignment.

15. These images are
cutoff too.

16. Again, I’m slightly confused at
where my focus is meant to be
with the abrupt change from grey
to white.

18. Just a small thing, but in my
opinion, the readability is slightly
hindered by having the numerical
steps behind the text.

19. Cycle? Is it compulsory to choose
an event AND create a market?

20. The rest of the steps are
awesome!

21. Cool!

23. I’m not entirely sure what is
happening with the sectioning
here.

25. Hmmm, the soft line break
doesn’t feel necessary here.

26. Hmmm, the soft line break
doesn’t feel necessary here.
Layout error? The textbox really
takes away the power of the
images.

28. Nice reiteration of the
CTA.
I want to “Get Started”!

29. Homepage
Getting Started
Augur for Mac

31. Great focus on the central
CTA!

32. Could benefit by using a more
commanding and benefits-
oriented statement.
By downloading and running
the Augur app, I already know
I’m connecting to Augur

33. Could benefit by using a more
commanding and benefits-
oriented statement.
By downloading and running
the Augur app, I already know
I’m connecting to Augur
Something like,
“Download Augur to access the first-
ever decentralized prediction
market.

35. Thanks for numerically
guiding me to get set up.

36. Thanks for numerically
guiding me to get set up.
However, I do feel like
blank space here could
be utilized more by
separating the numbers
from the text.

37. The section colouring
seems to be consistent
on this page in contrast
to the homepage.

39. Great steps with an
explanation of what is
actually happening in the
background.

41. Awesome! Any developer
can contribute to Augur J

43. Cool, cool – I love FAQs!

44. Cool, cool – I love FAQs!
*CLICK*

46. Oh, it just takes me to a
mailing page.

47. Oh, it just takes me to a
mailing page.
I have many questions
about Augur - it would
be great to see an FAQ
page with some
questions.

48. Oh, it just takes me to a
mailing page.
I have many questions
about Augur - it would
be great to see an FAQ
page with some
questions.
(Questions can be added
accordingly of course).

49. Homepage
Getting Started
Augur for Mac

51. Ok, I think I want to
connect to the mainnet
… right?

52. Ok, I think I want to
connect to the mainnet
… right?
Let’s click *CONNECT*

55. DAMN! I have to restart.

56. This entire process of
syncing to the mainnet node
had taken me more than 4
hours excluding the server
error.

57. This entire process of
syncing to the mainnet node
had taken me more than 4
hours excluding the server
error.
During the wait I found myself
distracted – I was on my
phone, social media, YouTube,
you name it.

58. This entire process of
syncing to the mainnet node
had taken me more than 4
hours excluding the server
error.
During the wait I found myself
distracted – I was on my
phone, social media, YouTube,
you name it.
Why not add social media
links here to keep the user
engaged with Augur related
content?

59. Something like this would be
cool!

60. We’re in!!

62. Great overview of everything I
can bet on!

63. Wait, two cryptocurrency
markets?

64. Let’s bet! *CLICK*

65. *CLICK*

66. Oh … I haven’t logged in, I
didn’t know that.

67. Back to the homepage.

69. A walkthrough with interactive
pop-ups would’ve been a lot
better for the new user.

70. A walkthrough with interactive
pop-ups would’ve been a lot
better for the new user.
Click here to login!

71. Okay, we’re logged in now.
I want to create a market.

74. Sweet, a variety of options!

75. Sweet, a variety of options!
Thanks for telling me what the
previous and next page is about!

77. Alright, sweet. Simple enough J

79. (Just me being picky).
Not the simplest for new
users.
Perhaps explaining why a
market needs an initial order
for liquidity would help.

81. Great job reiterating my market
information!

82. All in all, the onboarding process
for a new user is slightly
complicated due to an
accumulation of minor UX issues.

83. All in all, the onboarding process
for a new user is slightly
complicated due to an
accumulation of minor UX issues.
Nevertheless, Augur is one of
the most amazing projects out
there and with a more user-
friendly onboarding process,
I’m sure they would see a
huge lift in active users.
All in all, the onboarding process
for a new user is slightly
complicated due to an
accumulation of minor UX issues.
Nevertheless, Augur is one of
the most amazing projects out
there and with a more user-
friendly onboarding process,
I’m sure they would see a
huge lift in active users.