Delight 2014 | Designing for Delight Workshop, Toby SterrettDelight Summit
Toby Sterrett, of Simple, presented this Designing for Delight workshop at Delight 2014.
Originally presented at Delight 2014, Oct. 6-7, 2014. http://delight.us/conference
Delight 2014 | Designing for Delight Workshop, Toby SterrettDelight Summit
Toby Sterrett, of Simple, presented this Designing for Delight workshop at Delight 2014.
Originally presented at Delight 2014, Oct. 6-7, 2014. http://delight.us/conference
As part of every new contract, I aim to first start off with and Expert Peer Review of the product I'm working on. Here is an objective review of the ABSA banking app.
UX Design for Mobile Payment ExperiencesSkip Allums
O'Reilly Webcast: Oct 14, 2014
With mobile devices emerging as new tools for transactions and identification, designers face challenging interactions and user expectations from payment scenarios. Consumers expect mobile payment experiences to be frictionless and familiar, while faithfully protecting their financial data. Falling short on any of these aspects will cause users to drop out, or worse, compromise their financial privacy. In this webcast, we'll look at ten emerging UX design best practices for mobile payment interactions.
References:
Apps mentioned:
http://www.paywithisis.com
http://www.squareup.com
https://www.google.com/wallet/
https://www.venmo.com
http://www.thelevelup.com
http://www.capitalone.com/online-banking/mobile/wallet/
https://www.lyft.com/
https://www.groupon.com
https://www.uber.com/
https://www.coinbase.com/
https://www.simple.com/
https://www.paypal.com/
https://www.apple.com/iphone-6/apple-pay/
http://www.starbucks.com/coffeehouse/mobile-apps/mystarbucks
Merchant Category codes
http://www.irs.gov/irb/2004-31_IRB/ar17.html#d0e1647
PCI DSS Compliance
https://www.pcisecuritystandards.org/security_standards/documents.php?document=pci_dss_v2-0#pci_dss_v2-0
Email Marketing Integrations
Integrate your email marketing automation solution with Clever Messenger to capture
leads, update contacts, delete contacts, based on chatbot behavior, and much more.
The ActiveCampaign Integration
A Product Teardown, “or simply teardown, is the act of disassembling a product, such as a television set, to identify its component parts, chip & system functionality” – Wiki
In the context of the teardown for SaaS companies, it involved a deep dive into the company’s Idea, Discovery Process, Landing Page, Sign Up, and its “Wow” experience.
MobileCatch: Generate repeat customers for your business on demand!Squeeze Mobi
Is it possible to create a $10,00/month recurring revenue in the next 30days working only a few minutes with each client you come in contact with? This is always what comes up as goal with the type of business we have. In this presentation, we will show you how to create passive review in your business.
Onetime payment: http://squeeze.mobi/mobicatch
2pay: http://squeeze.mobi/mobicatch2pay
1 week ago, I started to analyze the best products in town. My first presentation about Trainline got 1K views in 1 week. I've been a heavy Lydia user for a long time now, and I believe it deserves to be next in line!
I chose Lydia among other P2P payment providers such as Pumpkin or Paypal, simply because I don't use them. If you think some other app has a better product, please say it in the comments!
Don't forget to follow me on Twitter and Slideshare to get my next presentations!
Boost a Fintech Startup's Success Through UX DesignFibonalabs
Fintech is a word formed from “finance” and “technology”. It refers to the usage of technology to enhance and automate financial services. Examples of fintech services in our daily life would include credit card payments, UPI payments, online investment platforms, net banking, personal finance management, etc. A fintech application helps companies to merge their businesses and transactions with ease while scaling up and down. It removes the need for middlemen in financial processes and puts the power directly in the user’s hands.
As part of every new contract, I aim to first start off with and Expert Peer Review of the product I'm working on. Here is an objective review of the ABSA banking app.
UX Design for Mobile Payment ExperiencesSkip Allums
O'Reilly Webcast: Oct 14, 2014
With mobile devices emerging as new tools for transactions and identification, designers face challenging interactions and user expectations from payment scenarios. Consumers expect mobile payment experiences to be frictionless and familiar, while faithfully protecting their financial data. Falling short on any of these aspects will cause users to drop out, or worse, compromise their financial privacy. In this webcast, we'll look at ten emerging UX design best practices for mobile payment interactions.
References:
Apps mentioned:
http://www.paywithisis.com
http://www.squareup.com
https://www.google.com/wallet/
https://www.venmo.com
http://www.thelevelup.com
http://www.capitalone.com/online-banking/mobile/wallet/
https://www.lyft.com/
https://www.groupon.com
https://www.uber.com/
https://www.coinbase.com/
https://www.simple.com/
https://www.paypal.com/
https://www.apple.com/iphone-6/apple-pay/
http://www.starbucks.com/coffeehouse/mobile-apps/mystarbucks
Merchant Category codes
http://www.irs.gov/irb/2004-31_IRB/ar17.html#d0e1647
PCI DSS Compliance
https://www.pcisecuritystandards.org/security_standards/documents.php?document=pci_dss_v2-0#pci_dss_v2-0
Email Marketing Integrations
Integrate your email marketing automation solution with Clever Messenger to capture
leads, update contacts, delete contacts, based on chatbot behavior, and much more.
The ActiveCampaign Integration
A Product Teardown, “or simply teardown, is the act of disassembling a product, such as a television set, to identify its component parts, chip & system functionality” – Wiki
In the context of the teardown for SaaS companies, it involved a deep dive into the company’s Idea, Discovery Process, Landing Page, Sign Up, and its “Wow” experience.
MobileCatch: Generate repeat customers for your business on demand!Squeeze Mobi
Is it possible to create a $10,00/month recurring revenue in the next 30days working only a few minutes with each client you come in contact with? This is always what comes up as goal with the type of business we have. In this presentation, we will show you how to create passive review in your business.
Onetime payment: http://squeeze.mobi/mobicatch
2pay: http://squeeze.mobi/mobicatch2pay
1 week ago, I started to analyze the best products in town. My first presentation about Trainline got 1K views in 1 week. I've been a heavy Lydia user for a long time now, and I believe it deserves to be next in line!
I chose Lydia among other P2P payment providers such as Pumpkin or Paypal, simply because I don't use them. If you think some other app has a better product, please say it in the comments!
Don't forget to follow me on Twitter and Slideshare to get my next presentations!
Boost a Fintech Startup's Success Through UX DesignFibonalabs
Fintech is a word formed from “finance” and “technology”. It refers to the usage of technology to enhance and automate financial services. Examples of fintech services in our daily life would include credit card payments, UPI payments, online investment platforms, net banking, personal finance management, etc. A fintech application helps companies to merge their businesses and transactions with ease while scaling up and down. It removes the need for middlemen in financial processes and puts the power directly in the user’s hands.
Connect Conference 2022: Passive House - Economic and Environmental Solution...TE Studio
Passive House: The Economic and Environmental Solution for Sustainable Real Estate. Lecture by Tim Eian of TE Studio Passive House Design in November 2022 in Minneapolis.
- The Built Environment
- Let's imagine the perfect building
- The Passive House standard
- Why Passive House targets
- Clean Energy Plans?!
- How does Passive House compare and fit in?
- The business case for Passive House real estate
- Tools to quantify the value of Passive House
- What can I do?
- Resources
EASY TUTORIAL OF HOW TO USE CAPCUT BY: FEBLESS HERNANEFebless Hernane
CapCut is an easy-to-use video editing app perfect for beginners. To start, download and open CapCut on your phone. Tap "New Project" and select the videos or photos you want to edit. You can trim clips by dragging the edges, add text by tapping "Text," and include music by selecting "Audio." Enhance your video with filters and effects from the "Effects" menu. When you're happy with your video, tap the export button to save and share it. CapCut makes video editing simple and fun for everyone!
Hello everyone! I am thrilled to present my latest portfolio on LinkedIn, marking the culmination of my architectural journey thus far. Over the span of five years, I've been fortunate to acquire a wealth of knowledge under the guidance of esteemed professors and industry mentors. From rigorous academic pursuits to practical engagements, each experience has contributed to my growth and refinement as an architecture student. This portfolio not only showcases my projects but also underscores my attention to detail and to innovative architecture as a profession.
Between Filth and Fortune- Urban Cattle Foraging Realities by Devi S Nair, An...Mansi Shah
This study examines cattle rearing in urban and rural settings, focusing on milk production and consumption. By exploring a case in Ahmedabad, it highlights the challenges and processes in dairy farming across different environments, emphasising the need for sustainable practices and the essential role of milk in daily consumption.
White wonder, Work developed by Eva TschoppMansi Shah
White Wonder by Eva Tschopp
A tale about our culture around the use of fertilizers and pesticides visiting small farms around Ahmedabad in Matar and Shilaj.
Book Formatting: Quality Control Checks for DesignersConfidence Ago
This presentation was made to help designers who work in publishing houses or format books for printing ensure quality.
Quality control is vital to every industry. This is why every department in a company need create a method they use in ensuring quality. This, perhaps, will not only improve the quality of products and bring errors to the barest minimum, but take it to a near perfect finish.
It is beyond a moot point that a good book will somewhat be judged by its cover, but the content of the book remains king. No matter how beautiful the cover, if the quality of writing or presentation is off, that will be a reason for readers not to come back to the book or recommend it.
So, this presentation points designers to some important things that may be missed by an editor that they could eventually discover and call the attention of the editor.
4. However, I expected more
emphasis on the key
InstaPay’s value proposition
which is "instancy". This is
what InstaPay provides
differently compared to the
traditional money transfer
methods
19. Once you click send SMS, you
get directed to a screen
where you are asked to send
strange SMS to a strange
number “4551” without
explaining what is happening
and why it is happening!!!
20. I checked this step on Android
and found the experience to
be even stranger
21. First, They show me this
strange message with the
same number without adding
enough clarification
23. And it gets even worse
because it asks me to
remember my choice, which
implicitly means I might need
to pay money every time I use
the app
24. And by the way, The app
didn't ask me to turn off my
wifi on Android
25. This all raises a lot of privacy
concerns and raises more
questions than it answers
26. But of course you don't have
to worry, this app is provided
by the Central Bank right?
27. But where in the app is that
mentioned? I can't recall
anything similar in the
onboarding process
But of course, no need for
getting worried, this app is
provided by the central bank
right ?
28. Besides how many people
really know what the Central
Bank is? So they may need to
add extra clarification
But where in the app that
mentioned I can’t remember
anything similar on the
onboarding process
29. So a quick recap before
moving forward. So to be able
to pass the first step in the
registration process, you have
to do/have the following:
30. So a quick recap before
moving forward. to be able to
pass the first step in the
registration process, you have
to do/have the following:
1- You have the user's SIM
card inserted into the phone
2- Mobile data and good
cellular network
3- You may need to pay some
money
48. I wish they better emphasized
on what card number is
49. especially, since this section
elements have almost equal
visual weight with no clear
visual hierarchy, so users
might jump directly to the
input fields labels
65. amrshawki
You might think I'm exaggerating. You
will change your mind when you
consider the following:
Modified Version
66. amrshawki
You might think I'm exaggerating. You
will change your mind when you
consider the following:
1- Users will not be able to change
their IPA later at all
2- The input text is light grey and not
clear enough
3- No validation or double entry
options like other input fields.
Password or e-mail for example
Modified Version
81. You have to click here to
display how much money you
have in your account
82. The design considers the
context. You may be sending
money to someone standing
next to you
83. Like your friend to whom you
owe money for the food order
he made for you
84. On the other hand, one of the
things that bothers me the
most is this popup that keeps
telling me that my session has
expired whenever I stop using
the app for a short while
85. I know this a privacy and
banking thing but It's time to
be designed better
86. I tried to know exactly how
much time it takes until the
session gets expired but I
failed so I will assume 30
seconds
87. This is a counter. Starts from
10 and count down until user
gets logged out
Modified Version
88. Now much better
1- Explaining why session gets
expired
2- Give users freedom and
control
3- Clear CTA
4- No technical jargons
Modified Version
91. These 2 design elements
navigates you exactly to the
same screen
92. And, these 2 design elements
navigates you exactly to the
same screen
93. And, these 2 design elements
also navigates you exactly to
the same screen
94. And finally, these 2 elements
navigates you to 2 screens
with different layout, although,
the same navigation bar item
is marked as selected
95. 2
1
This design element (1)
navigates you to the other
screen (2). The confusion
happens here because they
didn't remove the navbars
from the inner screens
96. IPN information Architecture
Too much replication lead to
unorganized content
Collect Money
Send Money
Send Money
Again
Collect Money
Again
Services
More Menu
Manage
97. One more thing, INP does not
provide any app tutorial or
something similar for new
joiners and since the app is
designed for a very large and
diverse customer segment, it
was a must
102. There are 4 methods to send
money. I will chose the
“mobile number” method
103. I don’t know about you, But I
used to send money using the
recipient’s bank account
number not his/her phone
number. I don't know if this is
something possible with the
usual transfer from the bank
104. IPN doesn't mention anything
related to this issue neither in
the phone number
placeholder nor in the tooltip
115. This screen is too busy to be a
confirmation screen as the
user's main goal is to confirm
the transaction only
116. This screen is too busy to be a
confirmation screen as the
user's main goal is to confirm
the transaction only
We will talk more about that in
discussion section below
119. This is the best place to
suggest adding the recipient
to the favorites
120. This is the best place to
suggest adding the recipient
to the favorites
This is what’s called in the
product world the Aha
moment, when the user
realizes the key benefit of the
app
121. It’s all about making the
experience faster not only on
the function level but also, on
the user experience level. isn't
it?