Change is hard. Why? Because change causes conflict. Conflict is often unconscious and based on the different ways we view reality. This conflict often causes change efforts to fail, leaving the situation more messy than before. By being aware of the different realities and worldviews people hold, we can be more intentional in our change efforts and our change can be more sustained and effective. McWhinney's model has implication for leadership, marketing, communication and organizational development
17. Because people differ from one another
on a far deeper level than just race,
culture, language and gender
This is critical to understand when
undertaking and leading marketing and
change efforts
WHY?
ACTUATE / ACTUATE FOR’EM PRESENTATION/ AUGUST 2017 / 17
18. “Conflict can effectively be understood
as a product of the differing means of
implementing change that are employed
by people who hold differing beliefs
about reality”
KEY DISCOVERY:
ACTUATE / ACTUATE FOR’EM PRESENTATION/ AUGUST 2017 / 18
19. “Conflict is induced in
every consciously chosen
change. Of course, in the
vast proportion of events,
conflict does not surface”
MCWHINNEY
ACTUATE / ACTUATE FOR’EM PRESENTATION/ AUGUST 2017 / 19
20. “Any social change, even a threat of
change becomes the occasion for the
separation of a community into sub-
groups of common sensibilities”
MCWHINNEY
ACTUATE / ACTUATE FOR’EM PRESENTATION/ AUGUST 2017 / 20
21. All people have a preference for one of
these worldviews, and this has powerful
implications for how people approach
conflict, how they handle relationships
and what narrative must be created
around the change in order to
influence them
MCWHINNEY
ACTUATE / ACTUATE FOR’EM PRESENTATION/ AUGUST 2017 / 21
23. WcWhinney’s Reality Inquiry Unpacked
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External to our will
Self Will
Single
Reality
Many kinds of
reality
UNITARY
MYTHIC
SENSORY
SOCIAL
Warrior King
Visionary Mother
Thinking Sensing
Intuition Feeling
ActionPolicy
Vision Values
IDEALISTS
REALISTS
RATIONAL / CONSERVATIVE
ROMANTIC / LIBERAL
24. ACTUATE / ACTUATE FOR’EM PRESENTATION/ JULY 2017 / 24
ACTUATE / ACTUATE FOR’EM PRESENTATION/ AUGUST 2017 / 24
26. ACTUATE / ACTUATE FOR’EM PRESENTATION/ JULY 2017 / 26
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27. ACTUATE / ACTUATE FOR’EM PRESENTATION/ JULY 2017 / 27
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28. ACTUATE / ACTUATE FOR’EM PRESENTATION/ JULY 2017 / 28
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29. Methods (Modes)
of Change
“Strategies for resolution can
be mapped as transitions
through the space of
alternative realities….”
WHAT TO DO?
ACTUATE / ACTUATE FOR’EM PRESENTATION/ AUGUST 2017 / 29
30. ACTUATE / ACTUATE FOR’EM PRESENTATION/ JULY 2017 / 30
Problem solving approaches
We are typically proficient in many modes,
but habitually use just one or two
Modes introduce consciousness
and intentionality
Helps you choose your approach
MODES OF CHANGE
ACTUATE / ACTUATE FOR’EM PRESENTATION/ AUGUST 2017 / 30
31. The Modes of Change
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UNITARY
MYTHIC
SENSORY
SOCIAL
ANALYTIC
EMERGENT
EVALUATIVE
ASSERTIVE
32. The Modes of Change
ACTUATE / ACTUATE FOR’EM PRESENTATION/ AUGUST 2017 / 32
UNITARY
MYTHIC
SENSORY
SOCIAL
ANALYTIC
EMERGENT
EVALUATIVE
ASSERTIVE
Engineer
Storyteller
Architect
BusinessManager
33. PATHS OF CHANGE
“To solve a problem requires the use of logics from
at least two realities – one strategy describes the
given world, the other directs the change”
ACTUATE / ACTUATE FOR’EM PRESENTATION/ AUGUST 2017 / 33
34. The two ‘Grand Paths’ of Change
ACTUATE / ACTUATE FOR’EM PRESENTATION/ AUGUST 2017 / 34
Mobilizing around
refreshed goals and
policies (Assertive)
AWARENESS
OF
A PROBLEM
Data used to show deviation from
policy and goals (Analytic)
Management gets workers
to value the renewed
goals (Emergent)
Responsibilities are
allocated and then
put into action
(Evaluative)
Revitalisation Path
35. ACTUATE / ACTUATE FOR’EM PRESENTATION/ AUGUST 2017 / 35
The renaissance path
Leader develops policies that
express the vision (Assertive)
Policy
Values
Elicit what matters –
what are they about in the
organisation (Evaluative)
Vision
Work together to create images that
reflect their values (Emergent)
Put new policies into action
(Analytic)
Action
LOSS OF
MEANING
The two ‘Grand Paths’ of Change
36. Minor Paths of Change
ACTUATE / ACTUATE FOR’EM PRESENTATION/ AUGUST 2017 / 36
Business Process Re-engineering
POLICY
VISION
ACTION
VALUES
37. Minor Paths of Change
ACTUATE / ACTUATE FOR’EM PRESENTATION/ AUGUST 2017 / 37
Organisational Development
POLICY
VISION
ACTION
VALUES
38. Change causes conflict
Conflict is caused by different views of reality
Unitary, Sensory, Mythic and Social (Warrior,
King, Visionary, Mother)
Awareness brings intentionality
We use tools and structure
These make us more effective
LOOKING BACK ON OUR JOURNEY
ACTUATE / ACTUATE FOR’EM PRESENTATION/ AUGUST 2017 / 38
Why For’Em and introductions 15 mins
McWhinney – 45 mins
Discussion 20 mins
Survey Results – 15 mins
Discussion – 15 mins
Next For’Em and Feedback – 15 mins
Network – 2 hours
What cultural anthropologists teach us is that:
• Change is constant;
• Resistance to change is normal; and that
• Change basically takes place in two ways:
through persuasion or
through force.
It also teaches that the most effective, long term change occurs through persuasion
• The larger and older an organization, the more resistant the organization will be to change.
1875 to 1961
Freud saw him as his protégé’, but their visions diverged and a split occurred in the field.
“It all depends on how we look at things, not how they are in themselves”
Philospher and psychologist Will McWhinney says that any change effort triggers conflict, and that the conflict, in most cases, eventually destroys the change effort.
The change effort often leaves the situation more messy and complex than it was before.
Change or even the threat of change makes people conciously or unconciously splinter into similar tribes
This is what McW has done, I will try to make it easier to digest
This is a map, not the territory and the quadrants describe the extreme corners of that worldview. No people or groups actually operate out of a single view of reality. Nothing happens ‘where one is’. There is no action in a single reality – one’s actions come from the interface of one view of reality with another.
The concept of greatness is applicable to this model ‘Great’ people expand outwards on all worldviews throughout their lives
A person’s dominant quadrant simply expresses the worldview from which he or she will be choosing actions on significant matters
For some people, change happens. For others it is what they make happen.
What is most real for you? Truths (Unitary), Facts (Sensory), Ideas (Mythic), Feelings (Social)
How do things usually happen? By form (we drive on the right because it simplifies life), by Precedence (we use it when we are fixing our cars or spicing our food), by by Creating (people have to power to create the world.), By intending (people make things happen intentionally that they care about)
The Modes of Change are problem-solving approaches that arise from the differing ways in which we view Reality. Since each of us is proficient in a number of modes but habitually use one or another in most situations we are like the proverbial man with a hammer who finds everything to be a nail. Although we may habitually prefer one mode, by becoming proficient in the other modes we gain the freedom and power to work on any issue. The Modes of Change are designed to assist you in consciously choosing tools that make best use of your skills and available resources when working a particular problematic situation.
Analytical – the engineer who designs more fuel efficient vehicles
Assertive – an architect designing a hyper modern progressive building
Influential – an advocacy group who blocks the destruction of the environment
Evaluative – a practical business manager who use their people skills to evaluate, balance and allocate resources
Inventive – an inventor or an artist painting a picture
Emergent – a story teller who creates meaning that cultivates values.
Goes from Action (Evaluative), to Policy (Analytic) to Visions (Assertive) to Values (Emergent)