1. 1165 Whiteoaks Ave
Mississauga, ON L5J 3B6
katielynch@rogers.com
416-402-6170
KATIE LYNCH
Personal Profile
A dedicated professional with experience in the franchise industry in store sales, store design
and project management roles. Strong communication and interpersonal skills with a
reputation for resolving issues firmly and fairly. Other key strengths include;
 Financial management of all project expenses.
 Excellent planning and time management skills with the ability to balance multiple
projects under tight timelines and function effectively in a fast-paced environment.
 Strategic thinking and long term visionary.
 Creative development - ability to lead and develop procedural protocols to ensure
buildouts are completed to code and to Franchisors standards.
Business Experience
Instant Imprints, Burlington June 2010 - present
A North American Franchise specializing in printed materials, apparel, promotional items,
banners and digital design.
Manager, Design and Construction
Independent consultant working for Instant Imprints opening new franchise locations within
North America.
 Co-ordinate with architect to ensure store design blueprints are consistent with store
brand guidelines as required by the Master Franchisor.
 Tender all aspects of buildout to contractors and sign companies.
 Liaise with landlords to obtain necessary approvals and adhere to their local
construction guideline policies.
 Ensure proper permitting and building code legislation is adhered to in each
municipality.
 Preparation of budget for project and collection of all funds from the franchisees’
financial institution.
 Preparation and issuance of Purchase Orders to all pertinent vendors per project timing.
 Accountable for all aspects of the project to ensure timely completion and within
budget.
 Final reconciliation review off all expenditures.

2. MBEC, The UPS Store November 1999 – April 2010
Director, Retail Centre Development, Oakville
 Responsible for all aspects of new store buildouts, renovations and relocations of
existing Stores across Canada.
 Opened over 275 stores in the course of my 12 year career.
 In 2005, I was instrumental in the physical rebranding of over 260 stores.
 Preparation for this conversion over a 5 month period involved analysis of each Stores’
interior condition and an application plan for rebranding.
 Multiple negotiations with vendors to quote and build rebranding elements, such as
window signage and interior graphics.
 Tendered and selected sign companies to complete individual site checks, drawings and
quotes for each store.
 Executed Contractor Training and schedule for completion of 265 stores interior
renovations within a one month time period.
 Was recognized as International Associate of the Year in 2006
 Planned and managed Vendor Shows at National Franchise Conventions
MBEC, Mail Boxes Etc. 1997 - 1999
Purchasing Manager
Baskin-Robbins Ice Cream, Franchisor
Franchise Manager 1993 - 1997
National Manager of Purchasing, Baskin-Robbins 1988 - 1992
Education
University of Waterloo, Bachelor of Arts
Hobbies and Interests
 gardening, yoga, walking, fitness, tennis
 collecting food and volunteering at local food bank