1. Katherine-Marie Chaparro
3020 SW Archer Rd. Apt. 55
Gainesville, FL 32608
(786)-491-4900
kchaparro95@gmail.com
EXPERIENCE
PetSmart, Miami, FL — Pet Care Specialist
April2016- December 2016
Assisted customers in gathering the proper items needed for their fish, birds,
reptiles, and othersmall animals. In charge of feeding all animals when needed.
Answered any questions regarding the proper care for customer’s animals.
Organized stockso that customers could find the products they needed with ease.
HART for Animals, Accident, MD — Volunteer
July 2016
Cleaned animal pens and gave them new food and clean water. Shadowed the
veterinarian throughout surgicalprocedures and regular consultations.
Administered vaccines under the direct supervision of the vet. Assisted in caring
for the cats and dogs as they came out of surgery.Cleaned the clinic at the
beginning, middle, and end of shift.
GameStop, Miami, FL — Sales Advisor
August 2015- March 2016
Answered any questions regarding video games, release dates of particular video
games, and video game consoles.Attended customers as a greeter and as a
cashier. Made sure the games were all correctly organized in alphabetical order.
Ensured that the store was constantly organized and visually presentable.
LUSH, Miami, FL — Sales Associate
October 2015- January 2016
Informed customers about the latest products,answered any questions regarding
the natural ingredients included in the products,assisted customers in acquiring
the item they were looking for. Attended guestsas a greeter and as a cashier.
Made sure that the store was clean, organized, and aesthetically presentable.
Pet Supermarket, Coconut Grove, FL — Sales Associate
January 2014- June 2014
Answered any questions the customer might have in regards to their pets. Rang
up customers as a cashier. Organized and cleaned the store upon beginning and
end of shift. Made sure the store was restocked to optimum working capacity.
Cleaned animal pens and fed and changed their water upon beginning and end of
SKILLS
● Bi-lingual
● Experience with POS
systems
● Great customer service
● Exceptional People Skills
AWARDS
Best Sales in Cat Items Awarded by
Pet Supermarket after selling the
most cat-related items to a new cat
owner.
Best CustomerService Awarded by
Housing Realty and Investments
after receiving a lot of positive
feedback from customers I helped.
Most Active Counsellorin
Training Awarded by A.D. Barnes
Park for constantly keeping track of
the children and making sure they’re
safe.
LANGUAGES
English and Spanish

2. shift.
Housing Realty and Investments, Miami, FL — Executive Assistant
June 2010- May 2013
In charge of advertising real estate properties daily through internet mediums.
Assisted with customer service by answering phones and redirecting them
accordingly. Kept all information regarding properties, interested buyers,and
tenants organized in a databse.
A.D. Barnes Park, Miami, FL — Counsellor in Training
Summer 2011
Supervised children in daily summer camp activities such as arts and crafts, field
trips, lunch and games. Assisted counselors with watching over the children and
making sure they wouldn’t injure themselves.
EDUCATION
Academy ofArts and Minds, Coconut Grove, FL — High School
Diploma
January 2009- June 2013
Majored in Creative Writing. Graduated with a 2.8 GPA.
Miami-Dade College Wolfson Campus, Miami, FL — Associate's in
Arts
January 2014- Present
Major: Biotechnology. Current GPA:3.0.