1. Katherine Latham
808 North Bengal Road, Metairie LA 70003
Cell: 504.401.1660 – klatha3@lsu.edu
To Whom It May Concern:
Are you looking to add a motivated problem solver with superior customer relation skills
to your team? I believe that my proven communication skills, upbeat attitude and ability
to excel in a fast pace environment will make me an effective member of your company.
I am a self motivated person with over four years of experience building productive and
positive relationships with diverse individuals. I thrive in team settings, work efficiently
to solve customer problems, and always stay cool under pressure. The qualities I know I
will bring to your company include:
• Customer Service: I have a proven track record in solving issues, troubleshooting
and handling sticky situations in a professional manner.
• Professional Attitude: As my previous employers will attest to, I have a knack for
always staying positive and upbeat, regardless of the situation, whether it’s an
unhappy customer or an unusually busy schedule.
• Passion and Motivation: I have a true passion for customer service and take pride
in helping make customers happy. I am also highly motivated to progress in my
career and eager to grow and succeed in a fast-paced environment.
I’ve attached a résumé with more information about my background and how it helps
make me the perfect fit for your team. I feel confident that based on my customer-
focused background and outgoing personality, that I could step in and start making a
great contribution to your company on day one. Thank you for your time, and I look
forward to hearing from you soon.
Sincerely,
Katherine Latham
Katherine Latham