1. Karenhoyle79@gmail.com 6 Cameo Road
(267)254-0079 Levittown, PA 19057
Karen Hoyle 267-254-0079 Karenhoyle79@gmail.com
Karen Hoyle Resume
Healhcare professional with 15+ years experience specializing in office management and patient care. Extensive
background working with doctors,pharmacists, insurance providers and supervising office personnel.Experienced
with ICD-9 physicians billing and coding and use of various EMR/HIS software including Allscripts and OAS Gold.
EDUCATION:
Holy Family College, Philadelphia, PA 1997
Bachelor of Science, Nursing
EXPERIENCE:
AHPS Aria Healthcare Physicians Services (formerly Frankford Healthcare System) 10/2004 – 01/2015
Office Supervisor 10/2007 – 01/2015
 Oversee and manage 2 direct reports daily and temporary personnelon an as needed basis.
 Acquire patient preauthorization approvals from insurance providers and schedule testing.
 Document patient charges and payments in OAS Gold system and Allscripts HIS/EHR System.
 Determine ICD-9 codes by interpreting patient diagnosis and input ICD-9 codes into Allscripts EMR.
 Submit and balance charges through the Allscripts HIS.
 Schedule and set up chart reviews for several healthcare insurance providers.
 Oversee front desk of office including checking patients in/out, take payments, schedule follow up visits.
 Copy medical records for insurance companies and disability claims.
 Take inventory and order office supplies on a monthly basis.
Receptionist 10/2004 - 10/2007
 Document patient charges and payments in OAS Gold HIS.
 Check patients in and out,make appointments and schedule follow up visits.
 Acquire patient preauthorization approvals from insurance providers and schedule testing.
 Verify patients insurances and enter referrals into Navinet system.
 Field phone calls from doctors,pharmacists, patients and insurance providers.
Bucks County Urology 3/2004 – 10/2004
Receptionist
 Check patients in and out,make appointments and schedule follow up visits.
 Field phone calls from doctors,pharmacists, patients and insurance.
 . Check patients in and out, make appointments and schedule follow up visits.
 Verify patient insurances and update and organize patient charts
CV Surgical 10/2000 – 4/2003
Receptionist
Verify patient insurances and update and organize patient charts
 Field phone calls from doctors, pharmacists, patients and insurance providers.
. Check patients in and out, make appointments and schedule follow up visits.
Bucks County OB-GYN 10/1999 - 9/2000
Receptionist

2. Karenhoyle79@gmail.com 6 Cameo Road
(267)254-0079 Levittown, PA 19057
Karen Hoyle 267-254-0079 Karenhoyle79@gmail.com
 Check patients in and out,make appointments and schedule follow up visits.
 Verify insurances and pre-certify maternity care for patients.
 Field phone calls from doctors,pharmacists, patients and insurance providers.
Dr. Vassalluzzo’s Office 5/1997 - 10/1999
Receptionist
 Check patients in and out,make appointments and schedule follow up visits.
 Field phone calls from doctors,pharmacists, patients and insurance providers.