1. S S D R R R a j u K
I am currently seeking a challenging IT Network Engineer as a contractor, contract to perm or permanent position as a Sr Network
Admin and I am submitting my resume for your review. In advance, thank you for your time and consideration.
As indicated in the accompanying resume, I bring to you a thirteen-year expertise in managed services, Network operations, Network
implementation, and infrastructure services, Thirteen (13) years experience in infrastructure implementation, building, supporting and
supervision of one large heterogeneous multi-data center computing environments of JPMC. I have experience in provisioning,
migration, incident management, and change management of physical and implementing network infrastructures for BT and JPMC
customer. These skills have allowed me to improve standards, stability, quality and reliability of IT services through planning,
standardization, implementing methods, and analyzing IT network services. To complement these qualifications, I offer strong team
leadership, implementation, troubleshooting, diagnostic, Routing, Switching, LAN/WAN topology, Data Center support, networking
services support for a multi-regional network, which should prove instrumental in a technically distributed services operations role.
As a proactive contributor to your organization, you will find me to be a driven professional committed to supporting you in achieving
your objectives through superior performance and technical leadership. I am confident that I could be a valuable asset to your
company, and look forward to interviewing with you in the near future.
Sincerely,
S S D R R Raju K.
S S D R R Raju
380, Bhagat singh nagar, KPHB, Hyderabad, Telangana, 500072
Phone:- +91 8886899925, email: kskraju@gmail.com
Technical Lead
Objective
I am a sincere, loyal and dedicated individual who has a great deal of ambition to work as an IT professional in a
challenging Role for a reputed organization which respects talent, vision and dynamism in an individual and provides a
working atmosphere where my potential and skills are harnessed and used to maximize the growth of the company and
individual.
Experience Breakup
Total IT experience of 13.9 years.
System Admin - 2.8 years.
Network Monitoring - 2.10 years.
Network Implementation & support - 8.4 years.
Areas of Expertise
IP Data (Routing & Switching).
Routing: Static routing, Dynamic routing protocols (EIGRP, OSPF & BGP), Route summarization, Route
redistribution.
Switching: VLAN, Trunking, VTP modes, Etherchannel (LACP, PAGP), STP, PVRST+, MST,
HSRP,VRRP,GLBP,VSS.
VPN: IPSEC, knowledge on DMVPN.
Knowledge on vPC and VDC Concepts in Nexus 7000, 5000 & 2000(FEX) series switches.
Configuration & Implementation of MPLS connectivity to CE Routers.
Knowledge on MPLS L3VPN technologies.
CISCO Certifications
Certification/Course/Training Institute/Organization Year of completion Valid Till
CCNP Cisco certified Design Associate 2015 2018
CCIP Cisco certified Internetwork professional 2006 2015 (May)
CCNA Cisco certified Network Associate 2003 2018
2. Wipro Technologies
1) Client:- JP Morgan Chase Apr 2012 to Nov 2014
Role: Tech Lead
This Project is about network provisioning in Data Centres across the globe as well as local server farms for
various network zones (ESF, SESF, DMZ etc).
Responsibilities Include:
• Responsible for transition of CIS Network Provisioning Project and managing team of 7.
• Configuring Trunking and port channel technologies.
• Assigning requests to team and making sure they are closed within SLA.
• Configuring vPC on nexus 5K.
• Provisioning switch port assignments in all Data Centres access layer switches (Nexus 2K and 5K).
• Configuration of provisioned switch ports along with changes for connected ports.
• Troubleshooting problems during provisioning and pre production issues.
• Reclamation of ports for decommissioned servers.
• Relocation of production servers from one data centre to another data centre or from one zone to another
zone or within the same zone.
• Assigning switch ports in various Data centres for different line of business.
• Handling all escalations.
• Handling complex service requests (service request management).
• Preparing weekly and monthly governance reports for reviews with customer.
• People Management.
2) Client:- Nestle Jan 2nd
2012 to 30th
Mar 2012
Role:- Lead for L1 Team
The Project is about handling L1 incidents tickets and service requests for Nestle USA, Nestle Purina Pet Care,
Nestle waters North America, Nestle Canada. Monitoring US Markets and opening tickets with initial triage.
Responsibilities Include:
• Updating tickets with the initial triage.
• Communicating with local site contact for initial triage.
• Managing offshore L1 team.
• Escalating critical incidents to L2/L3 teams.
• Handover incidents to onsite teams.
3) Client:- JP Morgan Chase Co. Mar 15th
2011 to 13th
Dec 2011
Role: L2 Engineer.
The Project is about the internal support (GNOC) of JPMC network handling incident management and change
management as an L2 Engineer.
Responsibilities Include:
• Updating Tickets with the initial findings and next steps.
• Raising ECMS and implementing ECM to resolve break/fix incidents.
• Attending bridge calls for high severity tickets and resolving them on bridge calls.
• Monitoring smarts alerts.
• Creating tickets on smarts alerts and updating ticket with the initial triage.
• Opening TAC Case with Vendors like Cisco.
• Dispatching third party field technicians to remote locations.
3. • Resolving incident tickets.
• Hands on experience in network devices like 6500 series, CRS-16, GSR routers and IOS XR OS.
• Change Management & Incident Management.
• Hands on experience on largest enterprise network (JPMC).
• Got appreciation mail from client for follow up on tickets and implementing changes without any flaw.
4) Client:-British Telecom (BT) 9th
Oct 2006 to 7th
Mar 2011
Role: Technical Lead
Role:-Configuration specialist and single point of contact for UK Channel.
The project is mainly about Configuring CE Routers and establishes connectivity with BT MPLS Network. Perform
various change activities and do the final Configuration for Bundled customers.
Responsibilities include:
• Configuring customer edge Routers to establish connectivity to the MPLS cloud.
• Configuring WAN connectivity between CE and PE.
• Configuring customer specific configuration like LAN, CoS & BGP.
• Attending Router Test & Turn up activities.
• Troubleshooting the routers at the CE side.
• Deploying configuration on routers.
• Configuring WAN connectivity’s for LL, DSL & Ethernet connectivity between CE and MPLS PE
• Performing change activities like bandwidth and CoS upgrades for various customers.
• Migration of MPLS services.
• Performing ceases manually on MPLS PE Routers. (with direct PE Access)
• Performing changes on PE manually.
• Configuring IPSEC VPN’s.
CMC LTD
1) Role: Project-Assignee Dec 2003 to Sep 2006
• Implementation of campus Networks (LAN/WAN) and Regular Monitoring of Leased lines and Backup lines
• Network support for various clients of CMC Ltd and establishing connectivity of leased lines, troubleshooting,
installation & configuration of servers/Desktops on Windows.
Client: Director of Municipal Administration (DMA).
Project description: E-MAS (Electronic Municipal Administration System-Facilities Management project). The aim of
project is to centralize the data of all the municipalities in A.P. in order to enable the citizens to pay taxes from anywhere
in the Andhra Pradesh through APSWAN.
Responsibilities include:
• Responsible for managing the leased lines, regular Monitoring of Leased lines. Actions to restore the connectivity
ASAP.
• The District Data Centre (DDC) is connected to different departments giving services and also to the different
centres for the citizens. Leased Lines are used as primary data line and when it fails ISDN backup fires
automatically.
Job Profile:
• Installation and configuration of Cisco Routers (1700, 2600, and 3700)
• Creating new local and Wide-Area Networks using private IP addressing.
• Deployed 8 pairs D-Link v.35 and G.703 Leased line Modems.
• Responsible for managing the leased lines(Monitoring).
Client: Panchayathraj Engineering Department, Hyderabad.
Project Description:
4. • Installed and configured the Networking hardware like Cisco 1751/1760 Routers and leased line modems in
PRED RWS and PR locations as part of the PRED-WAN project.
• Coordinated with vendors and BSNL for leased line connectivity for different locations of PRED.
• Coordinated with the vendors for installation of LAN cabling at various PRED offices.
• Installation and maintenance of D-Link & DAX Switches at various locations of PRED.
• Installed and configured optical fibre connectivity for Rural Water Supply Department in Vizianagaram.
• Coordinated with APSWAN authorities for WAN and Internet connectivity for PRED offices.
HCL Infosystems LTD
1) Role: Trainee, ON-JOB Trainee & Retainer Apr 2001 to Nov 2003
• Maintenance of LAN set up at District collector offices Srikakulam, Vizianagaram & Mandal Revenue offices in
both the districts.
• Responsibilities include, as a Resident Engineer at client locations, supporting various clients of HCL in
installation of PC’s and printers.
Client: Commercial Taxes Department (CTD), AP State Govt., Hyderabad.
Project Description and responsibilities:
• Implementation of IT Infrastructure at District centre and other Remote offices in Vizianagaram & Srikakulam
District’s
• Setting up and Maintenance of District level data centre Right from the scratch at Vizianagaram & Srikakulam
Districts.
• Responsible for monitoring and maintenance of network and systems From the District Data centre.
• Installation and configuration of Cisco 3745 and 1751 Routers and establishing connectivity of leased line in CTO
locations as part of the CTO-WAN project.
• Coordinated with vendors and BSNL for leased line connectivity for different locations of CTO’s in Vizianagaram &
Srikakulam Districts.
• Coordinated with the vendors for installation of LAN cabling at various CTO offices.
EDUCATION
1. Diploma in Electrical and Electronics Engineering (D.EE.E) March 2000
AL-HUDA Polytechnic College, Nellore.
2. ITI July 1996
HI-TECH ITC, Visakhapatnam.
PERSONAL DETAILS
Date of Birth: 29-08-1978
Sex: Male
Marital Status: Married.
Languages known: English, Telugu, Hindi.
Nationality: Indian.
Passport: J2179904
Cisco ID:CSCO10878629
PAN: AUJPK4530C
JOB RELATED SKILLS
• Very successfully working with others in large and small teams.
• Strong ability to transform technical knowledge into business language, oral and written communication assessments,
analysis & evaluations.
• Coordination.
• Teamwork and Workflow.
• Customer Service.
• Project Management.
• Recruiting.
• Supervision.
• Teaching.
