1. DIPYENDU MANDAL
Mobile: 91-9830235600 ~
E-Mail: dipyendu143@rediffmail.com, dipyendu143@gmail.com, dipyendu.mandal@gmail.com
OBJECTIVE: Seeking IT project manager & service delivery manager role within preferably networking domain
CORE SKILLS
Networking-Designing/
implementation
Systems Administration-
Installation/ Maintenance
Technical Support/
Troubleshooting
Project Management
Team Management
Training & Development
Service Delivery Management
Project Estimates
Business Domain Expertise
PROFILE SUMMARY
Offering over 11 years of experience in IT Service Delivery Management, IT
Project Management & IT Operations Management. Seasoned and
accomplished professional with rich and varied experience and
comprehensive understanding of networking concepts with involvement in
Network infrastructure projects, inventory management, and customer
service. . An acknowledged project leader with proficiency in project
planning, scheduling, implementation, purchase & procurement, contracts
management, materials management, cost rationalization. In-depth
expertise in the implementation, analysis, optimization, design, installation,
configuration, maintenance, troubleshooting, repair and documentation of
complex route of network system. Adept in analyzing information system
needs, evaluating end-user requirements, custom designing solutions,
troubleshooting for complex information systems management. Skilled at
collaborating with project teams, interfacing with clients and deploying
technology to build successful solutions for clients. Deft in managing &
leading teams for running successful process operations & experience of
developing procedures, service standards for business excellence.
EMPLOYMENT SCAN
Since Jan’07 || Wipro InfoTech || Technical Specialist-Network & Security
HIGHLIGHTS: Involve in managing end-to-end service delivery for various projects within distributed teams.
Planning/Configuring/Managing/Implementation/Troubleshooting of various network devices which includes
Juniper, Nortel/Avaya, Extreme, etc. Instrumental in finalization of project requirements and resource planning
and played a key role in strategic planning to assure achievement of agreed to functional and business
objectives. Ensuring clients’ issues were promptly addressed documented and resolved in a timely and
professional manner and passed them to correct channels. Carrying out detailed planning and scheduling and
coordinated with internal & external partners to ensure execution of projects as per the defined technical &
functional specifications. Tracking project progress in terms of cost, resource deployment, time over runs and
quality compliance and proactively identified and rectified problems to ensure adherence to delivery time-lines.
Responsible for remote coordination of infrastructure implementation/integration. Integrating the offerings of
change management, problem management, configuration management and release management while
managing service management.
Aug’05-Dec’06 || 3D Networks PTE Ltd. || Resident Engineer
TECHNICAL AREAS OF EXPERTISE
 Capable of Installation, configuration, trouble shooting of Juniper & Avaya data network devices.
 Holding knowledge for concepts like MLT-SMLT & STP, RSTP, zones, NAT & IPsec VPN
 Having experience on Avaya ERS switches & Junos security also screens in Junos Platform
 Proficient in managing High Availability(HA) clustering in Junos Platform
 Good knowledge of Concepts of virtual chassis in Juniper EX Platform and Concepts of OSPF & BGP
 Holding experience for managing the internal & hosted network infrastructure including: firewalls, switches
and networking devices.
Product Skills
MSS: Nortel Passport 7400 series (Carrier Product)
Routers: Juniper-M120, M10i, M7i, J4350, SRX-Branch Series;
DAX, 3COM- H3C MSR 50
Avaya- SR4134, SR8000
Switches: Nortel-ERS8600, ERS8300, ERS-5520/5510, ERS-2526T, Juniper-EX 3200/4200, Cisco Catalyst
3750, Extreme Summit switch.
Firewall: Juniper SSG-500 Series, ISG-1000/2000 series, SRX- Secure Gateway (SRX-110,210,550,650)

2. Wan Optimizer- Juniper WXC 2600, WXC-590, WX-100
Wireless- WI-Max of Airspan, Juniper WLC
EDUCATION
 B.E (Electronics & Telecommunication) from Synergy Institute of Engineering & Technology, Biju
Pattnaik University in 2004
 Appearing for ITIL Certification
Professional Certifications
 Cisco Certified Network Associate(CCNA)
 Nortel MSS-Operation & Maintenances-7K/15K/20K
 JNCIA-ER
 JNCIS-ER
 JNCIA-EX
 JNCIA-JUNOS
 JNCIS-SEC
(Note: Please refer project annexure for project details)

3. PROJECT ANNEXURE
Project ISP
Description Manage Installation & commissioning of ERS8610 as Core layer, ERS8300 as Distribution
layer. ERS 2625T & ERS1648T are used as access layer for entire IISCO Steel Plant. ISP
network is 10 GBPS network with single mode fiber optics.
Role Project Engineer
Project BCPL
Description Installed & commissioned Juniper SRX650 firewall in cluster & Array VPN Gateway into their
new Data Centre setup. Also supporting & troubleshooting any technical problem during the
AMC phase.
Role Project Engineer
Project ITC
Description Supporting & troubleshooting of all 80 + location Juniper SRX210 router, which are working in
cluster mode.
Role Support Engineer
Project Allahabad Bank
Description Co-ordinated & managed the entire PAN India location for more than 3000+ location.
Supporting team with suggestion & configuration whenever require.
Role Support Engineer
Project Beltron
Description Managed Bihar State Data centre & provided solution if any changes & problem occurs during
day-to-day activity to team
Role Support Engineer
Project RDCIS-SAIL
Description Planned & implemented data network to migrate from existing flat data network. Worked on
Extreme switches, Wireless, EPI Centre NMS, Juniper SSG-Firewall, Juniper SRX series
devices.
Role Project Engineer
Project Prime Bank
Description Managed & supported the Core Banking networks of Nortel ERS 8600 & other ERS series
switches.
Role Project Engineer
Project JSPL-Patratu
Description Implemented & support of entire campus network on Nortel ERS switch. There are 2 Core
Switches (ERS 8310) installed at Data-Centre. Both are working in SMLT-IST configuration
with Link-Aggregation between Core to Core and Core to Distribution switches over 10-Gig
Interfaces. Around 75 quantities of ERS 2526T been implemented at access layer across the
plant.
Role Project Engineer
Project CGSWAN Project
Description Managed implementation of CGSWAN (Chhattisgarh State Wide Area Network) – Wi-MAX
Project at 17 District & 133 Blocks in Chhattisgarh As a Project Engineer responsible for
Project Tracking for 150 Wi-MAX Base Tower Station (30 Mtr. Guy Must Tower), and more
than 3000 Subscriber Station. RF Site Survey, BTS Location Identification. Handled Vendor
Management & Team planning for implementation of this Project. Prepared necessary
documents for billing.
Role Project Engineer
Project Bharti-Airtel
Description Assisted as a Team member for Bharti-Airtel call centre project on Hosted Model. Worked as

4. Service delivery & tracked project of Eastern zone. Managed, coordinated and delivered
solution during implementation & Integration phase to rollout the Project along with vendor
management. Coordinated with team for MPLS link migration on Hosted Model for entire
AIRTEL PAN INDIA. Documented the entire project during implementation phased. Awarded
for supporting & smooth running of the project from Bharti-Airtel.
Role Project Engineer
Project Coal India
Description Managed Designing, implementation, Installation & configuration of Coal India local Lan
Network. Working experienced with 3Com routers, Nortel ERS 8600, ERS 5520 & ERS 2526T
& Juniper SSG Firewall.
Role Project Engineer
Project BSWAN Project
Description Worked as Project Engineer in designing & implementation of Bihar State Wide Area Network
(BSWAN) which consist of 37 District, & 495 Blocks. Prepared IP schema of entire network.
Installation, configuration & troubleshooting of Juniper Routers(M120,M10i & J4350) Juniper
SSG Firewall, Nortel 8600 ERS at Core layer & ERS5520 at distribution layer for 37 DHQ site
& ERS-2550T-PWR as access layer for 495 BHQ site. Nortel Secure Router & other various
network devices. Entire backbone network is in STM link of BSNL on Juniper M-series router.
Sole responsible in implementing STM link on Juniper Backbone.
Role Project Engineer