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KCMO
Office of Performance
Management
Eric Roche - Chief Data Officer
1. Tonight’s Schedule
General Office Overview
➔ KCStat
The public’s report on citywide
progress.
➔ Resident Survey
Using statistics to inject the residents
voice.
➔ OpenData KC
Our data is your data.
About us
● 4 Analysts
● Inside the City Manager’s Office
● Regularly work with Mayor and his staff, City
Manager, and Department Directors
● Certified as a Silver City by What Works Cities
We have a plan that lists the
City’s goals,
But how do we make our
city’s performance
transparent?
KCStat is resident’s
performance report.
(kcmo.gov/kcstat)
KCStat combines data and
subject matter experts to
show residents how we are
performing.
We cover all 30
objectives and over
100 strategies.
2.KCStat Example
➔ Objective
Support rehabilitation and construction
of housing for the purpose of
revitalizing neighborhoods in the City.
➔ Strategy
Integrate the results of the Market
Value Analysis into City housing and
economic development strategies.
1. Tonight’s Schedule
General Office Overview
➔ KCStat
The public’s report on citywide
progress.
➔ Resident Survey
Using statistics to inject the residents
voice.
➔ OpenData KC
Our data is your data.
Meet Jose.
He has lived in Kansas City for years,
has two kids, and a full time job.
He would give his City government
feedback if asked, but he doesn’t have
time to write an email, call, or visit with
his council member.
*Jose is a stock image and is probably not a KCMO Resident
Meet Jordan.
He is a somewhat quiet sophomore at
UMKC studying computer science. He
has no idea how to give feedback to
the Mayor or his Council Person.
He isn’t comfortable calling, and he
isn’t sure how to structure his
thoughts anyway.
*Jordan is a stock image and is probably not a KCMO Resident
Without a
statistically valid
tool to collect
feedback, their
voices go unheard.
Then, Jose received the
Resident Survey in the
mail
He gave his feedback on a variety of city
services from the comfort of his couch.
His feedback was then incorporated
into measuring the City’s Performance.
It even made in appearance in KCStat!
*Jose is still a stock image and is sstill probably not a KCMO Resident
2.Citizen Survey Example
➔ Dangerous Building Demolition
Residents said that this was their
highest priority for neighborhoods, so
the City prioritized it and took out a
$10M bond to speed it up.
➔ Infrastructure Improvements
The survey has always shown that
infrastructure is the #1 area of
emphasis for residents. The City
offered an $800M bond package for
infrastructure. It was overwhelmingly
approved of by residents.
1. Tonight’s Schedule
General Office Overview
➔ KCStat
The public’s report on citywide
progress.
➔ Resident Survey
Using statistics to inject the residents
voice.
➔ OpenData KC
Our data is your data.
Our data is your data.
OpenData KC has
more than 200
datasets on it,
and over 250
maps
The #1 dataset is the
Kansas City Monthly
Car Auction with over
35,000 Views!
My Top 5
OpenData KC
Datasets
1. 311 Calls for Service
2. Code Violations
3. Dangerous Buildings
4. Parcels
5. Market Value Analysis
OPM in General
Improves Operations
through
DepartmentStat,
Process
Improvements, and
Trainings
Oversees
Citywide Data
Integration and
Analysis
Promotes
transparency
through
OpenData KC and
KCStat

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Code for KC Learn Night 2/19/18: Eric Roche, Chief Data Officer | KCMO

  • 1. KCMO Office of Performance Management Eric Roche - Chief Data Officer
  • 2. 1. Tonight’s Schedule General Office Overview ➔ KCStat The public’s report on citywide progress. ➔ Resident Survey Using statistics to inject the residents voice. ➔ OpenData KC Our data is your data.
  • 3. About us ● 4 Analysts ● Inside the City Manager’s Office ● Regularly work with Mayor and his staff, City Manager, and Department Directors ● Certified as a Silver City by What Works Cities
  • 4. We have a plan that lists the City’s goals, But how do we make our city’s performance transparent?
  • 5. KCStat is resident’s performance report. (kcmo.gov/kcstat)
  • 6. KCStat combines data and subject matter experts to show residents how we are performing. We cover all 30 objectives and over 100 strategies.
  • 7. 2.KCStat Example ➔ Objective Support rehabilitation and construction of housing for the purpose of revitalizing neighborhoods in the City. ➔ Strategy Integrate the results of the Market Value Analysis into City housing and economic development strategies.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12. 1. Tonight’s Schedule General Office Overview ➔ KCStat The public’s report on citywide progress. ➔ Resident Survey Using statistics to inject the residents voice. ➔ OpenData KC Our data is your data.
  • 13. Meet Jose. He has lived in Kansas City for years, has two kids, and a full time job. He would give his City government feedback if asked, but he doesn’t have time to write an email, call, or visit with his council member. *Jose is a stock image and is probably not a KCMO Resident
  • 14. Meet Jordan. He is a somewhat quiet sophomore at UMKC studying computer science. He has no idea how to give feedback to the Mayor or his Council Person. He isn’t comfortable calling, and he isn’t sure how to structure his thoughts anyway. *Jordan is a stock image and is probably not a KCMO Resident
  • 15. Without a statistically valid tool to collect feedback, their voices go unheard.
  • 16. Then, Jose received the Resident Survey in the mail He gave his feedback on a variety of city services from the comfort of his couch. His feedback was then incorporated into measuring the City’s Performance. It even made in appearance in KCStat! *Jose is still a stock image and is sstill probably not a KCMO Resident
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  • 20. 2.Citizen Survey Example ➔ Dangerous Building Demolition Residents said that this was their highest priority for neighborhoods, so the City prioritized it and took out a $10M bond to speed it up. ➔ Infrastructure Improvements The survey has always shown that infrastructure is the #1 area of emphasis for residents. The City offered an $800M bond package for infrastructure. It was overwhelmingly approved of by residents.
  • 21. 1. Tonight’s Schedule General Office Overview ➔ KCStat The public’s report on citywide progress. ➔ Resident Survey Using statistics to inject the residents voice. ➔ OpenData KC Our data is your data.
  • 22. Our data is your data.
  • 23. OpenData KC has more than 200 datasets on it, and over 250 maps The #1 dataset is the Kansas City Monthly Car Auction with over 35,000 Views!
  • 24. My Top 5 OpenData KC Datasets 1. 311 Calls for Service 2. Code Violations 3. Dangerous Buildings 4. Parcels 5. Market Value Analysis
  • 25. OPM in General Improves Operations through DepartmentStat, Process Improvements, and Trainings Oversees Citywide Data Integration and Analysis Promotes transparency through OpenData KC and KCStat