1. 1 | P a g e
I am an experienced
Facilities
Professional with
over 15 year’s
experience.
I have exceptional
customer service
skills and have been
responsible for
managing multiple
buildings.
I am an outgoing,
motivated person
who is values
driven. Highly
organized, efficient
and skilled in a
variety of facilities
management.
I am seeking the
opportunity to apply
my wide range of
skills and attributes
to contribute to a
positive workplace
environment whilst
achieving ongoing
success for your
customers, business
and team.
Together
Everyone
Achieves
Magic
Julie Paton
0416 013-381 kimbajp@hotmail.com
FACILITLES MANAGEMENT
I have managed office maintenance and facilities including office closures, relocations, supplier
agreements and contracts.
Skills/Talents
Workplace closures and relocations
Authorising of suppliers/contractors
Contract & Supplier management
Preventative Maintenance Schedules
Security management
Implementation of relocations
Project administration
Auditing
Service Agreements
Employment History
Rabobank Australia – Banking and Financial Services.
Facilities Manager, June 2016 – January 2017. This was a contract position.
Working as part of Rabobank’s Corporate Workplace team this role managed onsite property
matters in an activity based working environment (ABW) which included remotely
supporting all branch offices across Australia and New Zealand. Reporting directly to the
Head of Property along with two direct reports my role was responsible for all tenancy
related facilities issues and was the key point of contact for Building Management and
Security.
Result s:
Participated and contributed to tendering of Service Contracts making recommendations
to obtain relevant approvals to enter into the contract including the development of
appropriate scope of works and contract documentation.
Scheduled and supervised the Service Contracts to ensure they were performed to the
levels and for the frequency as set out in the individual Service Contract. This included
scheduling and supervision of essential services and other statutory maintenance
inspections and certificates.
Monitored all facility job requests via the internal portal to ensure completion in a timely
manner and provided feedback to branch staff if work was delayed for a specific
reason.
Regularly evaluated objectives and plans to ensure continual improvement.
Hands on approach and jumped in to assist with day to day facilities activities to ensure
optimal results.
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Short term temporary contracts, Sydney, Australia December 2015 – May 2016
Facilities positions consisting of – Relief Building Manager, Facilities Specialist, Facilities Co-
coordinator.
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CB Richard Ellis, Sydney, Australia – Australia’s largest commercial real estate services
company providing solutions to property owners, investors and occupiers.
Facilities Coordinator, December 2014 – December 2015. This was a contract position.
The role of Facilities Coordinator is part of a team of coordinators sitting within a help desk
environment. My portfolio was to manage 20 buildings both commercial and residential in QLD
plus two 5 star commercial buildings in Sydney CBD. Train new staff in all aspects of the position
as they joined CBRE. Participate in team meetings including the preparation of the meeting
agenda and minutes as required.
2. 2 | P a g e
Computer Skills:
MS Word, Excel,
PowerPoint, Access,
Outlook, and various
company databases.
Other:
Accounts payable
Accounts receivable
Maximo
Archibus
Easy Vista
Pulse Tech
Security:
Various access
control systems
Honeywell
Siemens
Cardax
Tecom
Johnson P2000
Sipass
BMS
Results:
Built strong relationships with all Building Managers and tenants to ensure the issues
they experience were rendered within a professional and timely manner to meet and
exceed expectations.
Provided a solution when faced with the unusual.
Managed an end to end process for all jobs logged in the CBRE portal under my
portfolio escalating as appropriate and providing feedback to tenants on any overdue
works.
Maintained the data integrity of information within the CBRE portal.
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NSW Government – Finance & Services, Sydney, Australia – Government agency whose
role is to make doing business in NSW simple, accessible and fair for employees, customers and
industry while providing best value for government.
Relocations Manager, May 2014 – July 2014. This was a temporary assignment during a
restructure.
I acted as specialist support for IT during facilities relocation’s and office fit outs, providing
guidance and direction to ensure the smooth installation of IT and Telecommunications
equipment whilst staff relocated between buildings. I planned and prioritized my workload to
ensure that future deadlines such as office fit outs and relocations are met at the highest level,
constructing appropriate recommendations and utilizing effective problem solving techniques and
approaches.
Results:
Prioritised and monitored extremely tight timelines juggling several buildings at once to
meet competing deadlines.
Developed and maintained strong client and agency relationships to ensure service
delivery and client relationships were maintained at optimal levels striving to determine,
mitigate and resolve any client concerns proactively in a professional and empathetic
manner.
Supervised third party providers working out of hours when necessary.
__________________________________________________________________________
University of Tasmania, Sydney, Australia – Paramedic and nursing student university.
Campus Services Manager - April 2013 – March 2014. This was a contract position
to assist during a restructure of all campuses across Australia. I was responsible for the
development and implementation and review of the annual building and communications
maintenance.
Results:
Managed all maintenance contractors appointed to the campus, this included
gardeners, plumbers, electricians, builders, painters and security personal.
Provided orientation and induction of students at the commencement of semester for
available facilities and IT equipment.
Managed office space allocations and relocations.
Setup of learning and teaching equipment including IT, audiovisual and
videoconferencing equipment.
___________________________________________________________________________
Colonial First State/Commonwealth Bank of Australia – Financial Services Bank.
Facilities Manager, October 2001 – November 2012 - This position was made redundant.
As Facilities Manager I was required to manage all facilities including security systems and
building assets. The staff were spread out over nine buildings within the CBD.
I had three direct reports to assist in this role.
3. 3 | P a g e
Results:
I undertook regular reviews for preventative maintenance.
Managed office relocations and liaised with all contractors/subcontractors.
Responsible for the auditing of security systems and staff access cards along with
purchasing of all security equipment/supplies.
Relocated staff between floors/ buildings during and out of business hours.
_________________________________________________________________
MLC Centre Sydney (P & O Services) Jones Lange Lasalle – Retail and Commercial
building in the heart of Sydney’s CBD.
Facilities Coordinator / Tenant Liaison, December 1998 – January 2001.
I was the main point of contact for Centre Management acting as mediator for all commercial
and retail tenants.
My responsibilities also included management and supervision of all building related works,
contractors and trades people.
Results:
The facilities database was updated with all relevant data and all scheduled
maintenance was completed in a timely manner and to an expected standard.
I attend to and resolved any issues such as water leaks, break ins, accidents, noise
complaints and cleaning issues. This often meant delivering results within extremely
tight timelines.
I managed all suppliers/contractors and sub-contractors effectively in order to deliver
services in accordance with the contract.
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Referees available on request.