3. • Re-imaged a PC and a Mac
• Encrypted Mac’s and PC’s
• Injected new drivers into the server
• Learned the ins and outs of Apple and Dell Support
• Mapped network drive
• Created badges for new employees
• Created Pivot tables to compare and contrast data
Overview of new skills
4. • Helped set up new users
• Setup Macs, Mac Minis, and PC’s
• Re-imaged, encrypted, and wiped computers
• Made a bootable El Capitan USB Drive
• Loaded Windows 10 Enterprise and MAC OS Sierra Beta 4 on
computers and tested their functionality
IT Support
5. • Set up and cleaned up IT equipment in cubicles
• Prepared the Pelican case for events
• Unpackaged new equipment
• Tagged new equipment
• Retired old equipment
• Created spreadsheets to ensure retired computers and phones are
no longer assigned to employees
Asset Management
6. This was our first job:
• First office experience
• Learned the ins and outs of a professional work environment
• Responsibility to manage tasks and tickets
• Interacted professionally with others
• Assisted employees with computer troubles
• Sent professional emails at all times
Practical Skills
7. • Phone Policy
• Contractor Form
• Job with corresponding computer privileges
• Organized shared drive
• Inventoried retired computers and phones
How we made a difference
8. • Freezing Samsung Galaxy S4 to bypass an
encryption lock
• Used bootcamp to partition a Mac with
Windows 10
Personal Projects
