You need to consider 7 questions before you become a presenter. These question will not only bring life into your speech but also make your presentation more authentic.
8. Boring Introduction
• Certified by D&Y LLC Ukraine after completing 24 hour Master Class Session with Elena
• Sidorenko on “Methodology of Training Creation and Technologies” (21-25 March 2012)
• Certified by “Treyning Butik” LLC of Russia after completing the course
• “Train the Trainers” and “HCustomer Service on the Phone” given by Mark Kukushkin
• Faculty of Philology, DepaLanguage and Literature QAFQAZ UNIVERSITY, Baku / AZERBAIJAN (2003-2007)
• Studied at Standley Lake rtment of English IGH SCHOOL, Denver, Colorado (2002-2003) S
• tudied at and graduated from Baku Turkish Anatolian HIGH SCHOOL (1996-2003)
• 2011-october 4th Azercell LLC Training Center Junior Specialist
• Make presentations and reports to Training Center Heads, Prepare Training Materials and
• Train Company Staff on various services and skills (Functional Trainings, Soft Trainings)
• (2010-may 13th to-2011 october 3rd) Azercell LLC Call Center Representative and Internal
• Trainer of Azercell Academy
• Train Internal Customers about Customer Services on the Phone and Customer Oriented
• Service
• Handle objections of customers. Give information about campaigns and services of the
• Company. Register the complaints and requests of customers.
• 2008-2010 Independent Representative and Distributor of Q-Net Ltd.
• Promotion and consultation of company products and services. Management of trainings
• and events. (Conferences held in Malaysia, Kuala-Lumpur and Turkey, Antalya)
• 2007, Summer Holiday
• Guided German delegation (Participants of Summer School that was held by
• Qafqaz University) within Baku and other regions of Azerbaijan. Interpreted the official
• meetings and the conferences. (English to Azeri or vice-versa)
• 2006, October to December (3 consequetive months)
• Worked as an Administrative Assistant for Nobel Oil Ltd
• Prepared/Translated daily reports in Azeri and English, sent them to the central office.
• Prepared Daily Performance Sheets, Delivery Request Notes, Material Transport Sheets
• Worked in offshore condition (Guneshli Oil Reservoir Platform 8, Caspian Sea)