1. B E S A S E L I M I
M A T I 1 R R . B B L L O . A . K A . I I / 4 - 1 , 1 0 0 0 0 P R I S H T I N E
P H O N E + 3 8 1 3 8 5 5 5 5 3 9 C E L L + 3 7 7 4 4 1 2 2 0 9 0
E - M A I L : B E S A F A I T H 8 3 @ H O T M A I L . C O M ; B E S A F A I T H 8 3 @ G M A I L . C O M
QUALIFICATIONS SUMMARY:
• Ability to establish and maintain effective working relations as a team member in a multi-
cultural multi-ethnic environment. Good interpersonal and communication skills
• Punctuality; commitment to quality; attention to detail and nuance; ability to perform under
stress; willingness to work flexible working hours; precision and good multi-tasking skills
• Excellent team worker with strong communication and problem solving skills
• A good timekeeper able to work effectively and accurately under time restrictions
• Excellent computer skills in MS Office application
EMPLOYMENT HISTORY:
Kosovo Water Institutional Sector Reform (K-WISER) - USAID funded project
March 2010 - December 2012
Job Title: Translator / Office Assistant
Responsibilities:
• To support the implementation of the K-WISER project by ensuring that the project
documentation and reports are properly translated and by assisting the Office Manager in
daily administrative duties
• Translation of documents and reports
• Interpreting in meetings of the project: English/Albanian, Albanian/English
• Provide necessary secretarial services
• Ensure that an effective filing system is in use
• Support the preparation of reports for the client (typing, layout, printing, photocopying)
• Assist the Office Manager in daily office duties
• Any other duties requested by COP, DCOP or Office Manager
OSCE Mission in Kosovo
October – December 2009
Job Title: Training Assistant/Democratization
Responsibilities:
• Designing and conducting training and preparing training materials for various training
groups at central and field level
• Following up deadlines for Field Election Specialists’ feed back on HQ raised issues
• Assisting in the monitoring of performance of the Central Election Commission (CEC)
Secretariat Staff
• Filtering and coordinating information from the Central Election Commission (CEC)
Secretariat and from the Field in order to facilitate and identifying generic solutions in HQ

2. • Participating in the creation and implementation of training, monitoring, advisory and
coaching programs regarding the Central Election Commission (CEC) Secretariat training
plans to implement the election activities of the Mission. Assisting in the monitoring of
performance of the Central Election Commission (CEC) Secretariat Staff
• Perform any other job-related tasks as required
The Kosova Center for Fighting Breast Cancer NGO Jeta/Vita supported by the Kosovo
Women’s Network
May 2008 – April 2009
Job Title: Project Manager/ Training Assistant of KCFBC
Responsibilities:
• Provide secretarial and administrative support
• Support the Executive Director in all the duties regarding the implementation of the projects
• Prepare training documentation such as training manuals, hand notes for participants
questionnaires and other support materials
• Schedule training sessions and send notification to participants
• Coordinate the preparation of training sessions, find training rooms, ensure all necessary
equipment and catering arrangements as well
• Inform participants or employees about training demands and other important aspects
• Participate at the training session
• Keep records about each training course and also participants
• Preparing and distributing training certificates for those who attended the class
NGO Gender Training and Research Center
November 2006 - May 2008
Job Title: Fundraising and Public Relation Officer
Responsibilities:
• Makes appointments for the supervisors and maintains their calendars; arranges informal
meetings; receives visitors, places and screens telephone calls and e-mails and responds to
routine and non-technical requests for information
• Maintains a follow-up system on responses due, reminds the Director orally and in writing of
the observance of deadlines; keeps the Director informed of any foreseen difficulties;
ensures the availability of office supplies; arranges for the procurement of material needed
• Maintains and updates files of reports, correspondence and other relevant material; keeping
record of reports received; classifying and codes materials being filed; checks all outgoing
material submitted for supervisors signature and/or approval
• Recording the expenditures of the Directors Office; preparing the necessary receipts and
purchase request to be effected; ensuring proper documentation before reimbursement of
expenditures; monitors and reports on expenditures
• Receiving, screen records and identifies the subject matter of incoming correspondence and
fax messages; attach background material; distribute correspondence to appropriate offices;
take independent action on routine correspondence and Fax messages; draft standard
correspondence on the basis of instructions received and/or on the basis of own knowledge
of the work

3. USOP – US Office, Pristina
1999 – 2003
Job Title: Receptionist
Responsibilities:
• Operate VHF and satellite communications system. Maintain status of vehicle and personnel
while traveling around and from Kosovo. Maintain communications logs.
• Responsible for access control and Visitor ID badge issuance. Ensures only authorized
USOP/USAID employees and escorted visitors are allowed access to USOP/USAID
chancery and Annex buildings.
• Serve as security receptionist for incoming calls when the USOP telephone operators are not
present, directing those calls to the proper recipients, Motor Pool operations, and PRS
security details operations.
• Track all USOP and USAID Motor Pool movement maintaining open communication with
all official vehicle traffic.
• Assist RSO staff in exercising security plans and drills.
Action against Hunger - Macedonia
1999
Job Title: Support Staff
Responsibilities:
• Provide secretarial and administrative support
• Conduct research and analyses. Provide assessment and evaluation on human rights
compliance related to of refugees from Kosovo
• Monitoring a food security survey. The purpose of the survey was to evaluate the food
situation in Macedonia related to the presence of refugees from Kosovo. This survey
included training about food security concept and the different tools of the survey
(questionnaire, group of discussion).
OSCE Mission in Kosovo
May 1998 – 1999
Job Title: Translator
Responsibilities:
• Reading through original material and rewriting it in either Albanian or English language,
ensuring that the meaning of the source text is retained;
• Using specialist dictionaries, thesauruses and reference books to find the closest equivalents
for terminology and words used;
• Using appropriate software for presentation and delivery;
• Researching legal, technical and scientific phraseology to find the correct translation;
• Liaising with colleagues to discuss any unclear points;
• Proofreading and editing final translated versions;
• Providing with a grammatically correct, well-expressed final version of the translated text
• prioritizing work to meet deadlines;
• consulting with experts in specialist areas

4. Engagements as English Teacher:
School for foreign languages - International
2003 - 2006
Job Title: English Teacher for children 11-18
“Boro & Ramiz” Youth Center- Prishtina
September 1991 – May 1998
Job Title: English Teacher to children 11-18
EDUCATION:
UNIVERSITY OF PRISHTINA
Faculty of Philosophy and Philology
Bachelor Degree on English Language and Literature
Pristina, Kosovo
1985 -1991
XHEVDET DODA High School
Pristina, Kosovo
1981 –1984
HASAN PRISHTINA Elementary School
Pristina, Kosovo
1972 –1980
INFORMAL EDUCATION:
Leadership Training
May – July, 2007
Completion of the Leadership Track of the Hope Fellowships Program, USAID Funded Project;
Introduction to Leadership, Communication for Leaders, Critical Thinking and Leading and Leading
Change and Ethics
Training on Management
June - September, 2008
Management Track Program, Hope Fellowships Program, USAID Funded Project
Conferences, Seminars, Trainings, Attended Related to Gender Issues
• Media and NGO Relations 20-21 December, 2006
• Violence against women and their health 2-3 April, 2007
• Advocacy and Lobbying /KCSF , 1-2 February 2008
• Participation in Regional Conferences 2007/2008
• Participation of Women in social changes regional experience /February 9, 2007 organized
by the Civic Dialogue in Novi Sad
• Presented the Kosovo Women’s Lobby group and KWN
• Women’s Peace Coalition Conference / Struga, August 31-September 3, 2007

5. • Regional Gender Evaluation Methodology GEM seminar in Sarajevo organized by
OWPSEE, 18-22 October, 2007
• Regional Conference on Domestic Violence Legal Reform organized by Bulgarian Gender
Research Foundation, Sofia, Bulgaria, 12-14 February 2008
LANGUAGE SKILLS:
Albanian, English and Serbian Fluent.

6. • Regional Gender Evaluation Methodology GEM seminar in Sarajevo organized by
OWPSEE, 18-22 October, 2007
• Regional Conference on Domestic Violence Legal Reform organized by Bulgarian Gender
Research Foundation, Sofia, Bulgaria, 12-14 February 2008
LANGUAGE SKILLS:
Albanian, English and Serbian Fluent.