This is Halo Mobile Detailing's Company Handbook, presented in slideshow format. It was designed by Handsfree Handbooks, a small business based out of Boston, MA. If you would like to use our services, email us at jonnybrenns12@gmail.com. (I am a freelancer, apologies for the informal email address)

1. E M P L O Y E E
H A N D B O O K
Halo Mobile Detailing
YOUR GO-TO FOR ALL COMPANY INFORMATION

2. Our Story
Our Nashville Mission
Who We Are
Company Values
Timeline
Important Information
Our Menu
Brief Operations Summary
Legal
Table of
Contents
THINGS WE'LL TALK ABOUT

3. Halo was founded in 2014 by Harrison Newman. Without any background in
cars, Harrison chose auto detailing due to his time working in an upscale
kitchen as a dishwasher. He discovered his love for a fast paced work
environment and also his knack for perfectionism. The “line” of the kitchen had
25-30 pans which were used for the preparation of the restaurant’s dishes.
With heavy use came heavy wear, resulting in charred, black pan bottoms. This
is where Harrison discovered a knack for perfectionism. Despite the burning
and monotony, each pan was given the same attention to detail required to
bring it back to life.
After deciding to move to Nashville, Harrison found an ad for detailing vehicles
with a local business. It was there he learned and observed their techniques.
After gaining some experience, he decided to begin his own detailing business.
Armed with some supplies and a 2005 Monte Carlo, Halo Mobile Detailing was
born. In the beginning, the business was lucky to have four new customers per
week. It was a time of trial and error and many mistakes were made.
Two constants that remained throughout were a commitment to integrity and
providing customers with the best detailing experience possible. It is true that
we have evolved from the ol’ Monte Carlo and low numbers of new customers
to mobile units capable of providing exceptional quality and new customers
reaching out daily. But, those two constants are here to stay. They’re in our
past, present, and future.
Our
Story

4. Second, we are committed to providing service that goes above and beyond
what is expected within the auto detailing space. This means using the safest
cleaning supplies possible, conducting ourselves in a way that separates us from
the competition, and working in a fast paced but controlled manner that
ensures the fastest completion time possible
First, we are committed to the constant improvement of
our detailing methods, ensuring each customer is left
feeling 100% satisfied with their decision to choose Halo.
Our Nashville Mission

5. We consider every
member of HALO as
family, so it's important
to us that you can put a
name to a face before
your first day!
We believe Halo represents a
company of growth-minded
“societal misfits.” We have made
mistakes, had successes, and are
determined to develop both
personally and professionally. We
all believe in hard work and
believe hard work should be
rewarded. We believe in serving
to the best of our ability.
Founder, CEO
Harrison Newman
Project Supervisor, Technician
Jonny Brenns
Brand Expert and Designer
Dan Eggenschwiler

6. Company
Values
At Halo, we value very close attention to
detail. No matter what we are doing,
whether it's at work or at home, it must be
done with an attention to detail. There is
beauty in the details and money too! We
have gained significant market share
because of our high standard of service.
01
02
03
Customer satisfaction is an idea that has
been tossed around with no real intention of
following through on it. At Halo, we actually
embody the idea. The customer's
experience must be smooth, easy,
and stress free. We strive to create the best
experience possible, one car at a time.
Finally, we believe in open and efficient
communication. Harrison and Jonny will
always respond to texts or calls. We will
also make sure to have up to date contact
information and open channels
of communication.

7. Timeline
& Future Projections
2015
Harrison moves to
Nashville, TN from
Manhattan, KS. He
opens Halo from his
personal car.
2017
Harrison purchases
two sprinter vans,
expanding Halo from
one vehicle into a
business entity.
2020
Harrison and Jonny
develop the Express
Detail package,
implement training,
expand technician
base.
2021
Potential partnership
with Premier Parking
LLC, which operates
over 65% of all parking
lots in Nashville.

8. DRESS CODE
PAID TIME
OFF
GETTING
PAID
HOLIDAYS
I m p o r t a n t I n f o r m a t i o n
We will be providing
you with a HALO 1/4
zip polo shirt. Shoes,
pants, and other
accessories are up to
your discretion.
At Halo, we will provide
5 days of paid time off
for every 3 months of
employment in good
standing.
We use intUIT
Quikbooks for all
finances. You will be
contacted by a member
of the team to get the
necessary banking
information.
Halo honors all standard
holidays, as well as any
religious holiday if you
celebrate it. We are
founded in the vein of
Christianity, but welcome
all faiths.

9. As simple as it
sounds! You can
build your own
detail, beginning
with an express
detail. You can
select add-ons, such
as headboard
treatments and tire
protectant.
BUILD YOUR
OWN
O U R M E N U
a b r i e f s u m m a r y o f o u r s e r v i c e s
Fairly self-
explanatory.. An
interior detail
includes a full detail
of a vehicle's interior,
including a steam
cleaning, carpet
shampoo, and full
vacuum.
INTERIOR
DETAIL
This is our high-end service
and is normally reserved for
more expensive vehicles,
such as Bentleys or
Porsches. A Premium
package can include
leather conditioning,
headboard treatments, clay
bar treatment, ceramic
sealant, and paint
correction.
PREMIUM
PACKAGE
This is one of our most
commonly used
services, combining an
interior detail and an
exterior detail.
Financially, it's a better
deal than paying for
both an interior and
exterior detail
individually.
COMBO
PACKAGE

10. Brief Operations Summary
Confirm with
customer, get
ready to work!
Download
Launch27 app
Enter login
information

11. Abbreviated
List of Policies
Included in
Handbook
This is a comprehensive but in
abbreviated form. Contact a team
leader to get the full contract.
At Will Employment
Reference and
Background Checks,
Immigration Laws,
Employee Classifications
Sexual Harassment
Workplace Conduct,
Complaint & Investigation
Shared Spaces
Equal Opportunity
Anti-Discrimination
& Harassment,
Anti-Retaliation &
Whistleblower Policy

12. 5.0
stars
AVERAGE RATING OF
HALO MOBILE DETAILING
2.6 stars
AVERAGE RATING OF CAR
WASHES IN NASHVILLE
W E L C O M E T O T H E F A M I L Y ! W E A R E
E X C I T E D T O H A V E Y O U H E R E .