We have done multiple B2B campaigns and have a highly skilled support network to assist with the delivery of highly professional and efficient service. We have managed multiple top-level campaigns not excluding a host of fortune 500 companies and have created a pathway with a reputation of a standard-bearer of quality in the BPO industry.

1. Visionary
Outsourcing
Solutions Ltd.
Visionary Outsourcing Solutions - Your choice
for contact center solution
Visionary
Outsourcing
Solutions Ltd.
Contact Us

2. Visionary Outsourcing Solutions was established in October 2016. We
are located in Montego Bay Jamaica 5 minutes away from the
Sangster’s International Airport; we are situated in the heart of Montego
Bay which is the hub for both tourism and BPO services.
Our Mission is to partner with our customers in their businesses, by
providing a low-cost near shore solution that delivers a talented
workforce with top quality service and outstanding customer satisfaction.
We have done multiple B2B campaigns and have a highly skilled support
network to assist with the delivery of highly professional and efficient
service. We have managed multiple top-level campaigns not excluding a
host of fortune 500 companies and have created a pathway with a
reputation of a standard-bearer of quality in the BPO industry.
Our company has a very fun and dynamic staff compliment. We have
agents with an average of 3 years of experience in the BPO
industry and Leadership boasting over 20 years of experience.
We currently have the ability to host up to 300 seats if needed. We have
hourly, paid for performance and hourly plus commission rates based on
the nature of your business, you can tailor an agreement that is mutually
beneficial to both of us.
Visionary Outsourcing Solutions Ltd.
Your Vision... Our Mission

3. Our Vision
Our Mission and Values drive
us as we strive to become a
stalwart in the BPO Industry
one client at a time. We are
driven to produce the best
results for our clients and
create realities to dreams for
our most valuable assets: Our
People.
Our Mission
To provide outstanding and exceptional
service to our clients thus cementing
sustainable business relations; to contribute
to the quality of life for our workforce;
creating opportunities for growth and
development. To deepen V.O.S. roots in the
BPO Industry as well as giving support to
our communities, assisting persons therein
to impact their own lives and their
community
Visionary Outsourcing Solutions Ltd.
Company Overview

4. Interactive &
Automated
Services
Inbound
Call Center
Solutions
BPO Click
to Chat
Solutions
Outbound
Call Center
Solutions

5. Outbound Call Center Solutions Need high-quality outbound sales or lead
generation for your company? Frustrated with your internal call center? Tired
of hiring unprofessional telemarketing companies? Ready to focus on your
core business…instead of your call center? Hiring with Visionary Outsourcing
Solutions might be the perfect solution! Visionary Outsourcing Solutions
specialize in providing Telemarketing.
This includes telemarketing, lead generation, outbound sales, appointment
setting, database management & market research. Outbound call
centers around the world vary greatly in size, experience, technology, & skill
level…but we can help you hire proven, professional partners!
Choosing the right outbound call center partner can be the difference between the success and
failure of your telemarketing effort…and possibly your business. Our consultants are experts in
evaluating your unique needs and introducing you to the BEST possible outbound call center
outsourcing agencies for your campaign. Let us simplify your outsourcing process, reduce the
risks, and increase your leads & sales performance…all at no cost to you.

6. Inbound Call Center Solutions: Time to scale your sales or Inbound
customer support? Frustrated by the poor performance of your internal staff?
Need to offer 24/7 call center support? Tired of your current unproductive
agency? Ready to focus on your core business – instead of your internal
support operations? Hiring Visionary Outsourcing Solutions might be the best
decision you could make.
Selecting the best inbound call center for your business can be difficult and
confusing. That is precisely why Visionary Outsourcing Solutions exists! We
will work directly with you and become an extension of your business.
Inbound Call Center Solutions
➢ Time to scale your sales or Inbound customer support?
➢ Frustrated by the poor performance of your internal staff?
➢ Need to offer 24/7 call center support?
➢ Tired of your current unproductive agency?
➢ Ready to focus on your core business – instead of your internal support operations?

7. Interactive & Automated Services Need to implement an Interactive Voice
Response System? Interested in Avatar Lead Generation? Ready to add IVR
Customer Support? Looking to reduce costs by replacing live interactions with
automated? Outsourcing to Visionary Outsourcing Solutions might be the
perfect solution!
Our Interactive Agencies are typically located in the US and offer cost-effective
solutions for enhancing your customer support or outreach. Advanced
technologies such as interactive voice response systems (IVR) can help route
and manage your growing call volumes without the need for additional
personnel.
Interactive Voice Response services enable your customers to take control of their customer
experience. An IVR Customer Service system is fully automated and it accepts an instruction from
the customer via their voice or their phone’s keypad. This allows the customer service to be more
precise in dealing with the query, and can drastically reduce the number of calls that need to be
routed to call center agents. In addition, IVR systems can capture information from the customer

8. As the BPO sector continues to grow, it is
expected to become the top source of
income in the country by 2019. Currently,
there are more than 1.35 million employees
and by 2022, the number will increase to
1.85 million employees. The future is
definitely bright for the BPO sector.
➢ 24/7 Customer Service
➢ Interactive & Automated Services
➢ Outbound Call
➢ Inbound Call
➢ Click to chat solutions
➢ Data Entry
A
B

9. Our company has a very fun and dynamic staff complement.
We have agents with an average of 3 years of experience in
the BPO industry and Leadership boasting over 20 years of
experience.
Boost Your
Customer
Experience with
our Support
Team

11. Visionary Outsourcing Solutions Ltd.
8 Strand Street, Montego Bay, St. James
Address
info@visionaryoutsourcingsolutions.com
Email
(876) 820-2359
Phone