1. Hosted PBX Market: Global Demand Analysis & Opportunity
Outlook 2036
Research Nester’s recent market research analysis on “Hosted PBX
Market: Global Demand Analysis & Opportunity Outlook 2036”
delivers a detailed competitors analysis and a detailed overview of the
global hosted PBX market in terms of market segmentation by end user,
component, organization size, and by region.
Growing Number of Calls Placed by Call Centers to Promote
Global Market Share of Hosted PBX
The global hosted PBX market is estimated to grow majorly on account of
the increased number of calls placed by call centers. In order to manage
incoming and outgoing calls, route calls to the proper agents, and provide
sophisticated call features including queuing and monitoring, contact
centers may use hosted PBX. Globally, call centers made about 21 million
calls in 2022.
Some of the major growth factors and challenges that are associated with
the growth of the global hosted PBX market are:
Growth Drivers:
• Surge in E-commerce Industry
• Rising Trend for Remote Learning
Challenges:
The hosted PBX requires a reliable and high-speed internet connection.
Businesses need to make sure that they have the necessary bandwidth to
support their hosted PBX system, especially if they have a large number
of users or make a lot of calls. Besides, this lack of customization and
2. security issues associated with it are some of the major factors anticipated
to hamper the global market size of hosted PBX.
Access our detailed report at:
https://www.researchnester.com/reports/hosted-pbx-
market/4932
By end user, the global hosted PBX market is segmented into BFSI,
healthcare, government, retail, manufacturing. The healthcare segment is
to garner to have notable revenue by the end of 2036 by growing at a
significant CAGR over the forecast period. Hosted PBX solutions and
related services are being adopted more frequently by the healthcare
sector because they make it simpler to communicate with patients and
give them the attention they need. Following a connection between staff
members, healthcare verticals use hosted PBX and UCaaS to provide
prompt treatment.
By region, the Europe hosted PBX market is to generate significant
revenue by the end of 2036. Businesses in Europe have shifted
significantly in recent years towards cloud-based solutions, embracing the
advantages of cloud computing. Hosted PBX systems are a popular choice
for companies in this region, wishing to migrate their communication
systems to the cloud since they provide a cloud-based communication
solution that could be accessed from any location. Additionally, as more
employees work remotely or while traveling, there are an increasing
number of mobile workers in Europe. With capabilities including mobile
apps, softphones, and voicemail-to-email, hosted PBX systems provide
these mobile workers with an easy and flexible method to keep in touch.
3. This report also provides the existing competitive scenario of some of the
key players of the global hosted PBX market which includes company
profiling of Vonage Holdings Corporation, Nextiva Inc., Jive
Communications Inc., Comcast Corporation, Fusion Connect, Inc.,
Dialpad Inc., Cisco System Inc.,, and others.
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