This document outlines principles for living intentionally from a book by Jody Holland. It discusses focusing on personal growth through educating oneself, visualizing success, and taking action in the community. The key steps are to L.I.V.E. (Listen, Instigate Greatness, Visualize Success, Educate Yourself) and O.U.T. (Uncover Opportunity, Talk About Your Quest, Organize Your Day) L.O.U.D. (Live as an example, Offer to help, Use your resources, Drive for Success). The overall message is about setting goals, developing leadership skills, and inspiring others through one's own determined pursuit of success.
40. • Jody’s Books, available on Amazon.com
• Leadership Evo
• My Judo Life
• The Quest
• Living The Quest
• Success… A 12 Step Program
• Turn Me On – How To Give Inspiring
Presentations
• Success: A 12 Step Program
• Selling With Honor
• Yay! I’m A Supervisor! Now What?!
• A Life of Miracles
Check Out Jody’s Website at:
www.jodyholland.com
Editor's Notes
I want you to look at your neighbor and have them raise their eyebrows. Take a good look at whether eyebrows look like.
Rounded eyebrows equal relational people
Flat across eyebrows represent task before people and the need for facts and data
If a person has a spike on the left-hand eyebrow when they raise their eyebrows, this indicates a need for control in personal relationships. If a person has a spike on the right-hand eyebrow when they raise their eyebrows, this indicates a need for control in the professional relationships. If a person has a spike in both eyebrows, they just need freaking control.
A person’s chin will either be rounded, squared, or pointed. Each of these chin types mean something different as well. Look at your neighbor’s chin and determined as it looks straight across the bottom, which would indicate square, rounded, or does it come to a point like a super villain in the comic books? Someone who has a square chin will have a very strong goal orientation. Swipe your hand back and forth under your chin. If it’s flat, imagine what a person would be thinking when they made this motion with their hand. That’s right, that have a low tolerance for annoying people. They don’t like people who can’t keep up or who choose not to keep up. If a person has a rounded chin, they tend to want relationships and use their gut reaction as a litmus test for whether or not a person is worth being around. They value connecting with people at a deep level. The person who has the pointed chin should never get backed into a corner. Think about the Green goblin from Spiderman. What if his chin look like? Think about all of the villains that you see in the movies. They all have a pointed chin. People who have a strong point to their chin tend to react very aggressively when pushed. Make sure you’re really nice to those folks. You don’t want to be on their bad side.
A person will either have small ears that are against their head, larger ears that stick out a bit, or years where the inner ear arrearage sticks out more than the outer ear cup. A person who has smaller ears that are more back and against their head tends to be a visual processor. This means that they think in pictures. It also means that when you’re explaining something to them, and example will work best. Go ahead and take a gander at the ears next to you. When you’re trying to give instructions to someone or trying to explain a concept, the visual thinker needs you to compare it to something else or to paint a word picture for them. When they’re talking to you, they will often use examples to ensure that you understand what they’re saying. The truth is, they understand what they’re saying better if they give you an example. The auditory thinker can be recognized by larger ears that often are more away from their head. If a person has larger ears, they tend to process information in a logical and auditory fashion. They will use words like “think about this.” Mental processes are primary with this type of individual. What they hear, they generally remember. This person will often have to mouth the words as they read something in order to retain the information. The third type of processor is the kinesthetic thinker. When the inner ear ridge sticks out more than the outer ear cup, the person processes information in a kinesthetic manner. This means that they use their emotions and tactile response in order to explain things. This is the kind of person that often feels the need to touch her shoulder or your arm in order to ensure that you are listening to them. It’s not a sexual harassment thing. It’s a mental processing thing. This person will use action words to describe what they need as opposed to logic words. They will say things like, “I feel” and other things that the note emotional response.
Now, look at your neighbor’s nose. You don’t really have to look in their nostrils, just at the outside of the nose. If they have liens, or grooves on the side of the nose that start above the lip curl around the end of the nose and showed deep line in the nose itself, this is known as the fierce independence line. People who have that deep groove on the sides of their nose do not like to be told what to do. You need to ask them to do things, or more ideally, give them an end result you’re looking for and ask them how they would like to get there.
The science of reading a person’s face is known as physiognomy. A person’s basic belief systems will be portrayed in the characteristics of their face. You can learn a lot about a customer by getting a quick read on who they are. Great communication is really about the nonverbal side of connecting. 93% of all communication is nonverbal. This means, we really do have to get good at reading people in order to effectively listen to them. There are 300 individual characteristics of a person’s face that can tell you about who they are. There are over 2000 muscle combinations that create facial expressions in any given face. It’s a little too much to cover in one program. The four things that I discussed here will give you a good idea of who person is in a very quick glance.
Think about something for just a minute. Have you ever met someone that you just instantly did not like? On the other side of things… Have you ever met someone that you instantly connected with? A person’s facial structure has a lot to do with whether or not we very quickly connect or do not connect with that person. You can begin to change your facial structure by believing the best about everyone around you. The key is to really want to see the best in others. Keep in mind that you listen with more than an auditory function. Your customers are listening to you based on the way you present yourself, not just based on what you said. You can have all the right words, but if you don’t have the right attitude, and ultimately the right belief about how amazing that customer is, it will definitely come across to them. Let’s do a little exercise here. In groups of three, I want you to ride out what you believe about customers. We’ll take just a few minutes for you to do that. Once you have written out what you believe about your customers, let’s share those things.
Note: If the group is really large, you can make the groups larger than three.