2. Why Ride
Sharing
App?
INNOVATION
Technology has made the lives of humans easier compared to
previous years when everything was done manually. It has
automated lots of our tasks and as a result, we have become
dependent on technology. Ordering meals, filling up the
wardrobe, requesting a plumber or electrician, everything is
possible with just a tap on the phone. So how could the Taxi
industry be left behind? Here comes Uber, who not only disrupted
the taxi industry but turned it upside down.
SOME SUPPORTIVE STATS
According to Statista, in the 4th quarter of 2020, 93 million
people used Uber on monthly basis, an increase of 19%
compared to previous quarter.
3. Benefits of Cab booking
App
1) Real Time Tracking
2) Quick booking
3)Round the clock availibility
4)Customer Support
5) Monitor Driver Performance
4. Real Time Tracking
The App equipped with GPS functionality made it possible to track the cab in
real time.
The rider can share trip deatils by sharing real time location.
The rider can even track its cab, The rider can track its journey by navigating to
maps section .
5. Easy Cab Booking
Rider can book a cab by just tapping in the app.
It is way easier when compared to old days where , the rider had to find the cab
manually which would eat up more time.
The rider can also schedule the booking for the furture trip
6. Round the Clock Booking
A cab company could work round the clock by assigning shift to drivers.
This would mean rider could just book a cab at any point of time. The app would
also display the available cabs nearby.
The rider could make an advanced booking in case the availability of cabbies is
low.
7. Customer Support
The Crucial need or requirement is the quick customer support.
With the help of app the customer support executive could easily assist the rider
with the requests and complaints.
The access to customer support using the app would save time for rider, instead
of reaching the customer support by calling and waiting for the turn to speak to
executive.
8. Driver Performance
The App would allow the cab company to put a restriction on driver's app after
he/she has completed 8 hours of driving time.
The drvier can also manage their driving time in case of fatigue.
Drivers are the key component for the taxi business, so managing them,
training them for providing exceptional customer experience would help to
attract more customers.
9. Conclusion
Taxi booking Industry is one such industry which has become very competitive with
the entry of Ola, Uber, Dodo etc. Why? Because these apps addressed the problem
which was faced by majority of people. If you have a similar app idea which could
revolutionalise the taxi industry then reach out to certified Taxi App Developers now.