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chapter 7 Strategies for Competing in International Markets
© 2022 McGraw Hill. All rights reserved. Authorized only for
instructor use in the classroom.
No reproduction or further distribution permitted without the
prior written consent of McGraw Hill.
Copyright Image Source/Getty Images
Chapter 7 presents the concepts and analytical tools for
assessing a company’s external environment. Attention centers
on the competitive arena in which a company operates, together
with the technological, societal, regulatory, or demographic
influences in the macro-environment that are acting to reshape
the company’s future market arena.
© McGraw-Hill Education
3–1
Learning Objectives
After reading this chapter, you should be able to:
Identify the primary reasons companies choose to compete in
international markets.
Understand how and why differing market conditions across
countries influence a company’s strategy choices in
international markets.
Identify the differences among the five primary modes of entry
into foreign markets.
Identify the three main strategic approaches for competing
internationally.
Explain how companies can to use international operations to
improve overall competitiveness.
Identify the unique characteristics of competing in developing-
country markets.
© McGraw Hill
In the process of exploring these options, we introduce such
concepts as the Porter diamond of national competitive
advantage; and discuss the specific market circumstances that
support the adoption of multidomestic, transnatio nal, and global
strategies. The chapter also includes sections on cross-country
differences in cultural, demographic, and market conditions;
strategy options for entering foreign markets; the importance of
locating value chain operations in the most advantageous
countries; and the special circumstances of competing in
developing markets such as those in China, India, Brazil,
Russia, and eastern Europe.
Why Companies Decide to Enter Foreign Markets
To gain access to new customers.
To achieve lower costs through economies of scale, experience,
and increased purchasing power.
To gain access to low-cost inputs of production.
To further exploit its core competencies.
To gain access to resources and capabilities located in foreign
markets.
© McGraw Hill
A company may opt to expand outside its domestic market for
any of five major reasons.
Why Competing Across National Borders Makes Strategy
Making More Complex
1. Different countries with different home-country
advantages in different industries.
2. Location-based value chain advantages for certain
countries.
3. Differences in government policies, tax rates, and
economic conditions.
4. Currency exchange rate risks.
5. Differences in buyer tastes and preferences for products
and services.
© McGraw Hill
Crafting a strategy to compete in one or more countries of the
world is inherently more complex for five reasons. Differing
market conditions across countries influence a company’s
strategy choices in international markets.
FIGURE 7.1 The Diamond of National Advantage
Source: Adapted from Michael E. Porter, “The Competitive
Advantage of Nations,” Harvard Business Review, March-April
1990, pp. 73-93.
Copyright ©McGraw-Hill Education. Permission required for
reproduction or display.
Access the text alternative for slide images.
© McGraw Hill
Figure 7.1 summarizes the four major factors in a framework
developed by Michael Porter and known as the Diamond of
National Competitive Advantage.
The Diamond Framework
The Diamond Framework can be used to:
Predict from which countries foreign entrants are most likely to
come.
Decide which foreign markets to enter first.
Choose the best country location for different value chain
activities.
© McGraw Hill
Where industries are more likely to develop competitive
strength depends on a set of factors that describe the nature of
each country’s business environment and vary from country to
country. Because strong industries are made up of strong firms,
the strategies of firms that expand internationally are usually
grounded in one or more these factors. Thus, the diamond
framework is an aid to deciding where to locate different value
chain activities most beneficially.
Opportunities for Location-Based Advantages
Lower wage rates.
Higher worker productivity.
Lower energy costs.
Fewer environmental regulations.
Lower tax rates.
Lower inflation rates.
Proximity to suppliers and technologically related industries.
Proximity to customers.
Lower distribution costs.
Available or unique natural resources.
© McGraw Hill
Increasingly, companies are locating different value chain
activities in different parts of the world to exploit location-
based advantages that vary from country to country. Differences
in wage rates, worker productivity, energy costs, etc., create
sizable variations in manufacturing costs from country to
country.
The Impact of Government Policies and Economic Conditions in
Host Countries
Positives:
Tax incentives.
Low tax rates.
Low-cost loans.
Site location and development.
Worker training.
Negatives:
Environmental regulations.
Subsidies and loans to domestic competitors.
Import restrictions.
Tariffs and quotas.
Local-content requirements.
Regulatory approvals.
Profit repatriation limits.
Minority ownership limits.
© McGraw Hill
Cross-country variations in government policies and economic
conditions affect both the opportunities available to a foreign
entrant and the risks of operating within the host country.
Political risks stem from instability or weaknesses in national
governments and hostility to foreign business. Economic risks
stem from the stability of a country’s monetary system,
economic and regulatory policies, and the lack of property
rights protections.
Political and Economic Risk in Host Countries
Political Risks:
Instability of host government.
Revolution against dictatorial government leaders.
Legislation or regulations on foreign-owned businesses.
Potential for election of corrupt or tyrannical leaders.
Nationalization or expropriation of foreign-owned assets.
Internal political unrest, terrorism and corruption.
Economic Risks:
Instability of a host’s economy and monetary system.
Inflation rate increases due to uncontrolled deficit spending or
risky bank lending practices.
Piracy and lack of protection for intellectual property.
Fluctuations in the value of different currencies.
© McGraw Hill
Cross-country variations in government policies and economic
conditions affect both the opportunities available to a foreign
entrant and the risks of operating within the host country.
Political risks stem from instability or weaknesses in national
governments and hostility to foreign business. Economic risks
stem from the stability of a country’s monetary system,
economic and regulatory policies, and the lack of property
rights protections.
The Risks of Adverse Exchange Rate Shifts
Sizable shifts in exchange rates pose significant risks for two
reasons:
Shifts are hard to predict because of the variety of factors and
uncertainties as to when and by how much these factors will
change.
Shifts create uncertainty regarding which countries represent
the low-cost manufacturing locations and which rivals have the
upper hand in the marketplace.
Effects of sizable exchange rate shifts:
Exporters experience a rising demand for their goods whenever
their currency grows weaker relative to the importing country’s
currency.
Exporters experience a falling demand for their goods whenever
their currency grows stronger relative to the importing
country’s currency.
© McGraw Hill
Fluctuating exchange rates pose significant economic risks to a
firm’s competitiveness in foreign markets.
Exporters are disadvantaged when the currency of the country
where goods are being manufactured grows stronger relative to
the currency of the importing country.
Domestic companies facing competitive pressure from lower-
cost imports benefit when their government’s currency grows
weaker in relation to the currencies of the countries where the
lower-cost imports are being made.
Thinking Strategically
What effects has the adoption of the euro had on the ability of
European Union (EU) countries and firms to respond to changes
in intra-national economic and trade conditions, given that they
now share a common currency?
What should an EU firm do to respond to an adverse currency
exchange rate shift in a non-EU country?
How will exiting the EU affect the United Kingdom’s ability to
compete in world markets?
© McGraw Hill
Instructors may want to discuss the current and collateral
effects of tariffs on international trade relationships between
and among EU members and other major trading countries (e.g.,
the United States and China.)
Cross-Country Differences in Demographic, Cultural, and
Market Conditions
Key Strategic Considerations:
Whether to customize offerings in each country market to match
the tastes and the preferences of local buyers.
Whether to pursue a strategy of offering a mostly standardized
product worldwide.
© McGraw Hill
Buyer tastes for a particular product or service sometimes differ
substantially from country to country. While making products
that are closely matched to local tastes makes them more
appealing to local buyers, customizing a company’s products
country by country may raise production and distribution costs.
The tension between the market pressures to localize a
company’s product offerings country by country and the
competitive pressures to lower costs is one of the big strategic
issues that participants in foreign markets have to resolve.
Primary Modes of Entry into Foreign Markets
Maintain a home country production base and export goods to
foreign markets.
License foreign firms to produce and distribute the firm’s
products abroad.
Employ a franchising strategy in foreign markets.
Establish a subsidiary in a foreign market via acquisition or
internal development.
Rely on strategic alliances or joint ventures with foreign
companies.
© McGraw Hill
Once a company decides to expand beyond its domestic borders,
it must consider the question of how to enter foreign markets.
There are five primary modes of entry. The modes vary
considerably regarding the level of investment required and the
associated risks—but higher levels of investment and risk
generally provide the firm with the benefits of greater
ownership and control.
Export Strategies
Advantages:
Low capital requirements.
Economies of scale in utilizing existing production capacity.
No distribution risk.
No direct investment risk.
Disadvantages:
Maintaining relative cost advantage of home-based production.
Transportation and shipping costs.
Exchange rates risks.
Tariffs and import duties.
Loss of channel control.
© McGraw Hill
Using domestic plants as a production base for exporting goods
to foreign markets is an excellent initial strategy for pursuing
international sales. It is a conservative way to test the
international waters. Unless an exporter can keep its production
and shipping costs competitive with rivals’ costs, secure
adequate local distribution and marketing support of its
products, and effectively hedge against unfavorable changes in
currency exchange rates, its success will be limited.
Licensing and Franchising Strategies
Advantages:
Low resource requirements.
Income from royalties and franchising fees.
Rapid expansion into many markets.
Disadvantages:
Maintaining control of proprietary know-how.
Loss of operational and quality control.
Adapting to local market tastes and expectations.
© McGraw Hill
Using a licensing strategy as a mode of entry makes sense when
a firm with valuable technical know-how, an appealing brand,
or a unique patented product has neither the internal
organizational capability nor the resources to enter foreign
markets. While licensing works well for manufacturers and
owners of proprietary technology, franchising is often better
suited to the international expansion efforts of servi ce and
retailing enterprises.
Foreign Subsidiary Strategies
Advantages:
High level of control.
Quick large-scale market entry.
Avoids entry barriers.
Access to acquired firm’s skills.
Disadvantages:
Costs of acquisition.
Complexity of acquisition process.
Integration of the firms’ structures, cultures, operations, and
personnel.
© McGraw Hill
Companies that want to participate directly in the performance
of all essential value chain activities typically establish a
wholly owned subsidiary, either by acquiring a local company
or by establishing its own new operating organization from the
ground up.
Using a Greenfield Strategy for Developing a Foreign
Subsidiary
A greenfield strategy is appealing when:
Creating an internal startup is cheaper than making
an acquisition.
Adding new production capacity will not adversely impact the
supply-demand balance in the local market.
A startup subsidiary has the ability to gain good distribution
access.
A startup subsidiary will have the size, cost structure, and
resource strengths to compete head-to-head against local rivals.
© McGraw Hill
A greenfield venture is a subsidiary business that is established
by setting up the entire operation from the ground up. Entering
a new foreign country via a greenfield venture makes sense
when a company already operates in several countries, has
experience in establishing new subsidiaries and overseeing their
operations, and has a sufficiently large pool of resources and
capabilities to rapidly equip a new subsidiary.
Pursuing a Greenfield Strategy
Advantages:
High level of control over venture.
“Learning by doing”
in the local market.
Direct transfer of the firm’s technology, skills, business
practices, and culture.
Disadvantages:
Capital costs of initial development.
Risks of loss due to political instability or lack of legal
protection of ownership.
Slowest form of entry due to extended time required to
construct facility.
© McGraw Hill
Greenfield ventures in foreign markets can also pose problems,
just as other entry strategies do. They represent a costly capital
investment, subject to a high level of risk. They require
numerous other company resources as well, diverting them from
other uses. They do not work well in countries without strong,
well-functioning markets and institutions that protect the rights
of foreign investors and provide other legal protections.
Benefits of Alliance and Joint Venture Strategies
Gaining partner’s knowledge of local market conditions.
Achieving economies of scale through joint operations.
Gaining technical expertise and local market knowledge.
Sharing distribution facilities and dealer networks and mutually
strengthening each partner’s access to buyers.
Directing competitive energies more toward mutual rivals and
less toward one another.
Establishing working relationships with key officials in the host
country government.
© McGraw Hill
Collaborative strategies involving alliances or joint ventures
with foreign partners are a popular way for companies to edge
their way into the markets of foreign countries. Cross-border
alliances enable a growth-minded firm to widen its geographic
coverage and strengthen its competitiveness in foreign markets;
at the same time, they offer flexibility and allow a firm to retain
some degree of autonomy and operating control.
ILLUSTRATION CAPSULE 7.1 Walgreens Boots Alliance,
Inc.: Entering Foreign Markets via Alliance Followed by
Merger
Did industry consolidation provoke Walgreens to make its
strategic international acquisition?
What strategic advantages does the alliance between Walgreens
and Alliance Boots bring to both partners?
What internal problems could the merger create for Walgreens
as it strives to integrate and adjust to the risks of entry into
international markets?
© McGraw Hill
Alliances may also be used to pave the way for an intended
merger; they offer a way to test the value and viability of a
cooperative arrangement with a foreign partner before making a
more permanent commitment. Illustration Capsule 7.1 shows
how Walgreens pursued this strategy with Alliance Boots in
order to facilitate its expansion abroad.
The Risks of Strategic Alliances with Foreign Partners
Outdated knowledge and expertise of local partners.
Cultural and language barriers.
Costs of establishing the working arrangement.
Conflicting objectives and strategies or deep differences of
opinion about joint control.
Differences in corporate values and ethical standards.
Loss of legal protection of proprietary technology or
competitive advantage.
Overdependence on foreign partners for essential expertise and
competitive capabilities.
© McGraw Hill
Alliances and joint ventures with foreign partners have their
pitfalls, however. One of the lessons about cross-border
partnerships is that they are more effective in helping a
company establish a beachhead of new opportunity in world
markets than they are in enabling a company to achieve and
sustain global market leadership.
International Strategy: The Three Main Approaches
Competing Internationally
Multidomestic Strategy
Global Strategy
Transnational Strategy
© McGraw Hill
FIGURE 7.2 Three Approaches for Competing Internationally
Access the text alternative for slide images.
© McGraw Hill
Figure 7.2 shows a company’s three options for resolving this
issue: choosing a multidomestic, global, or transnational
strategy.
A multidomestic strategy is one in which a company varies its
product offering and competitive approach from country to
country in an effort to be responsive to differing buyer
preferences and market conditions.
A transnational strategy is a think-global, act-local approach
that incorporates elements of both multidomestic and global
strategies.
A global strategy is one in which a company employs the same
basic competitive approach in all countries where it operates,
sells standardized products globally, strives to build global
brands, and coordinates its actions worldwide with strong
headquarters control. It represents a think-global, act-global
approach.
TABLE 7.1 Advantages and Disadvantages of a Multidomestic
Strategy 1
Multidomestic (think local, act
local).AdvantagesDisadvantagesCan meet the specific needs of
each market more precisely.Hinders resource and capability
sharing or cross-market transfers.Can respond more swiftly to
localized changes in demand.Has higher production and
distribution costs.Can target reactions to the moves of local
rivals.Is not conductive to a worldwide competitive
advantage.Can respond more quickly to local opportunities and
threats.N/A
© McGraw Hill
Table 7.1 provides a summary of the pluses and minuses of the
multidomestic approach to competing internationally.
TABLE 7.1 Advantages and Disadvantages of a Global Strategy
2
Global (think global, act global).AdvantagesDisadvantagesHas
lower costs due to scale and scope economies.Cannot address
local needs precisely.Can lead to greater efficiencies due to the
ability to transfer best practices across markets.Is less
responsive to changes in local market conditions. Increases
innovation from knowledge sharing and capability
transfer.Involves higher transportation costs and tariffs.Offers
the benefit of a global brand and reputation.Has higher
coordination and integration costs.
© McGraw Hill
Table 7.1 provides a summary of the pluses and minuses of the
multidomestic approach to competing internationally.
TABLE 7.1 Advantages and Disadvantages of a Transnational
Strategy 3
Transnational (think global, act
local).AdvantagesDisadvantagesOffers the benefits of both local
responsiveness and global integration.Is more complex and
harder to implement.Enables the transfer and sharing of
resources and capabilities across borders.Entails conflicting
goals, which may be difficult to reconcile and require trade-
offs.Provides the benefits of flexible coordination.Involves
more costly and time-consuming implementation.
© McGraw Hill
Table 7.1 provides a summary of the pluses and minuses of the
multidomestic approach to competing internationally.
ILLUSTRATION CAPSULE 7.2 Four Seasons Hotels: Local
Character, Global Service
Why has Four Seasons Hotels been so successful in expanding
its hospitality operations into a broad diversity of countries?
How should local hotel competitors respond to Four Seasons
Hotels’ continued expansion into their markets?
Why has the global economic slowdown not dampened demand
for the Four Seasons luxury hotel offerings?
© McGraw Hill
Illustration Capsule 7.2 explains how Four Seasons Hotels has
been able to compete successfully based on a transnational
strategy.
International Operations and the Quest for Competitive
Advantage
Three Main Approaches to Building Competitive Advantage in
International Markets
Use international location to lower costs or differentiate
product.
Share resources and capabilities across country borders.
Gain cross-border resource coordination opportunities
unavailable to domestic rivals.
© McGraw Hill
Using Location to Build
Competitive Advantage
Key Location Issues:
To customize offerings in each country market to match tastes
and preferences of local buyers.
To pursue a strategy of offering a mostly standardized product
worldwide.
© McGraw Hill
Companies that compete internationally can pursue competitive
advantage in world markets by locating their value chain
activities in whatever nations prove most advantageous.
When to Concentrate Activities in a Few Locations
The costs of manufacturing or other activities are significantly
lower in some geographic locations than in others.
There are significant scale economies in production or
distribution.
There are sizable learning and experience benefits associated
with performing an activity in a single location.
Certain locations have superior resources, allow better
coordination of related activities, or offer other valuable
advantages.
© McGraw Hill
It is advantageous for a company to concentrate its activities in
a limited number of locations for the reason of costs, scale,
learning and experience, and availability of resources.
When to Disperse Activities across Many Locations
Buyer-related activities can be conducted at a distance.
There are high transportation costs.
There are diseconomies of large size.
Trade barriers make a central location too expensive.
Dispersing activities reduces exchange rate risks.
Dispersion helps prevent supply interruptions.
Dispersion helps avoid adverse political developments.
Dispersion allows for location-based technology and production
cost competitive advantages.
© McGraw Hill
In some instances, dispersing activities across locations is more
advantageous than concentrating them when costs and business
risks can be lowered through localization of activities.
Sharing and Transferring Resources and Capabilities across
Borders to Build Competitive Advantage
Building a resource-based competitive advantage requires:
Using powerful brand names to extend a differentiation-based
competitive advantage beyond the home market.
Coordinating activities for sharing and transferring resources
and production capabilities across different countries’ domains
to develop market dominating depth in key competencies.
© McGraw Hill
When a company has competitively valuable resources and
capabilities, it may be able to leverage them further by
expanding internationally. If its resources retain their value in
foreign contexts, then entering new foreign markets can extend
the company’s resource-based competitive advantage over a
broader domain. Sharing and transferring resources and
capabilities across country borders may also contribute to the
development of broader or deeper competencies and
capabilities— helping a company achieve dominating depth in
some competitively valuable area.
Cross-Border Strategic Moves
Offensive strategic options:
Based on international competitor’s strong or protected market
position in more than one country.
Cross-market subsidization:
Supporting competitive offensives in one market with resources
and profits diverted from operations in another market—a
powerful competitive weapon.
Defensive Strategic Moves:
A defensive action involving multiple markets.
© McGraw Hill
Firms can choose either offensive or defensive options for
conducting strategic operations when competing in international
markets.
Dumping as a Strategy
Dumping:
This involves selling goods in foreign markets at prices that are
either below normal home market prices or below the full costs
per unit.
Dumping is NOT a fair-trade practice.
Governments can be expected to retaliate against such practices
by foreign competitors.
The World Trade Organization (WTO) actively polices dumping
to discourage such practices.
© McGraw Hill
When taken to the extreme, cut-rate pricing attacks by
international competitors may draw charges of unfair
“dumping.” A company is said to be dumping when it sells its
goods in foreign markets at prices that are (1) well below the
prices at which it normally sells them in its home market or (2)
well below its full costs per unit.
Defending Against International Rivals
Firm A moves against Firm B in Country B.
Firm B counters with a response in Country C.
© McGraw Hill
Cross-border tactics involving multiple country markets can be
used as a means of defending against the strategic moves of
rivals with multiple profitable markets of their own. If a
company finds itself under competitive attack by an
international rival in one country market, one way to respond is
to conduct a counterattack against the rival in one of its key
markets in a different country—preferably where the rival is
least protected and has the most to lose.
When the same companies compete against one another in
multiple geographic markets, the threat of cross-border
counterattacks may be enough to deter aggressive competitive
moves and encourage mutual restraint among international
rivals.
Strategies for Competing in Developing-Country Markets
Prepare to compete based on low price.
Prepare to modify the firm’s business model or strategy to
accommodate local circumstances.
Try to change the local market to better match the way the firm
does business elsewhere.
Stay away from developing markets where it is impractical or
uneconomical to modify the company’s business model to
accommodate local circumstances.
© McGraw Hill
Companies racing for global leadership must consider
competing in developing-economy markets like China, India,
Brazil, Indonesia, Thailand, Poland, Mexico, and Russia—
countries where the business risks are considerable but where
the opportunities for growth are huge, especially as their
economies develop and living standards climb toward levels in
the industrialized world. There are several options for tailoring
a company’s strategy to fit the sometimes unusual or
challenging circumstances presented in developing-country
markets.
Defending against Global Giants: Strategies for Local
Companies in Developing Countries
Develop a business model that exploits shortcomi ngs in local
distribution networks or infrastructure.
Utilize knowledge of local customer needs and preferences to
create customized products or services.
Take advantage of aspects of the local workforce with which
large multinational firms may be unfamiliar.
Use acquisition and rapid-growth strategies to defend against
expansion-minded internationals.
Transfer company expertise to cross-border markets and initiate
actions to contend on an international level.
© McGraw Hill
Profitability in developing markets rarely comes quickly or
easily—new entrants must adapt their business models to local
conditions and be patient in earning a profit. When opportunity-
seeking, resource-rich international companies seek to enter
developing-country markets; studies of local companies in
developing markets have disclosed five strategies that have
proved themselves in defending against globally competitive
companies.
ILLUSTRATION CAPSULE 7.3 WeChat’s Strategy for
Defending against International Social Media Giants in China
What were the key elements of WeChat’s business model that
allowed it to successfully fend off the entry of major
international rivals in its market?
What changes in WeChat’s external competitive environment
will eventually threaten its continued success?
How could the Diamond of National Competitive Advantage be
useful to WeChat in predicting the likelihood of its continued
success in China?
© McGraw Hill
WeChat has been able to surpass international rivals, because
by better understanding local Chinese customer needs, it can
anticipate their desires. WeChat added features that allow users
to check traffic cameras during rush hour, purchase tickets to
movies, and book doctors’ appointments all on the app. Due to
common scheduling difficulties, booking doctors’ appointments
is a feature that is wildly popular with the Chinese customer
base. Essentially, WeChat created its own distribution network
for sought-after information and goods in busy Chinese cities.
End of Main Content
© 2022 McGraw Hill. All rights reserved. Authorized only for
instructor use in the classroom.
No reproduction or further distribution permitted without the
prior written consent of McGraw Hill.
Because learning changes everything.®
www.mheducation.com
© McGraw Hill
Text Alternates for Slide Images
© McGraw Hill
Figure 7.1 The Diamond of National Advantage, Text
Alternative
Return to slide containing original image.
The four factors that influence each other and a company's
home-country advantage are:
Demand conditions: home-market size and growth rate; buyers'
tastes.
First strategy, structure, and rivalry: different styles of
management and organization; degree of local rivalry.
Factor conditions: availability and relative prices of inputs (for
example, labor, materials).
Related and supporting industries: proximity of suppliers, end
users, and complementary industries.
Return to slide containing original image.
© McGraw Hill
Figure 7.2 Three Approaches for Competing Internationally,
Text Alternative
Return to slide containing original image.
A grid is shown. The vertical axis, Benefits from Global
Integration and Standardization, is labeled “high” at the top and
“low” at the bottom. The horizontal axis, Need for Local
Responsiveness, is labeled “low” on the left side and “high” on
the right. Three strategies are charted on the graph:
Global strategy: think global, act global. High benefits; low
need for local responsiveness.
Transnational strategy: think global, act local. Mid-high
benefits; mid-high need for local responsiveness.
Multidomestic strategy: think local, act local. Low benefits;
high need for local responsiveness.
Return to slide containing original image.
© McGraw Hill
Imagine that you could design your ideal digital classroom.
After looking back at all of the
administrative/academic software and online tools, you will
compose an essay in standard
APA format, discussing the following:
a) the administrative and academic software you would choose
for your classroom and
how it would be used,
b) the online tools that you would use in your classroom and
how they would be used,
c) the opportunities and challenges that would surround the use
of software and
online tools in your classroom, and
d) how the use of these technologies will benefit your students
and yourself as their
teacher.
Make sure that your essay includes a proper introduction,
conclusion, and reference page.
Your essay should consist of at least three pages, and all
sources should be cited and
referenced properly using APA style. You should use at least
one reference.

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Strategies for Competing Internationally

  • 1. chapter 7 Strategies for Competing in International Markets © 2022 McGraw Hill. All rights reserved. Authorized only for instructor use in the classroom. No reproduction or further distribution permitted without the prior written consent of McGraw Hill. Copyright Image Source/Getty Images Chapter 7 presents the concepts and analytical tools for assessing a company’s external environment. Attention centers on the competitive arena in which a company operates, together with the technological, societal, regulatory, or demographic influences in the macro-environment that are acting to reshape the company’s future market arena. © McGraw-Hill Education 3–1 Learning Objectives After reading this chapter, you should be able to: Identify the primary reasons companies choose to compete in international markets. Understand how and why differing market conditions across countries influence a company’s strategy choices in international markets. Identify the differences among the five primary modes of entry into foreign markets. Identify the three main strategic approaches for competing internationally. Explain how companies can to use international operations to improve overall competitiveness. Identify the unique characteristics of competing in developing- country markets.
  • 2. © McGraw Hill In the process of exploring these options, we introduce such concepts as the Porter diamond of national competitive advantage; and discuss the specific market circumstances that support the adoption of multidomestic, transnatio nal, and global strategies. The chapter also includes sections on cross-country differences in cultural, demographic, and market conditions; strategy options for entering foreign markets; the importance of locating value chain operations in the most advantageous countries; and the special circumstances of competing in developing markets such as those in China, India, Brazil, Russia, and eastern Europe. Why Companies Decide to Enter Foreign Markets To gain access to new customers. To achieve lower costs through economies of scale, experience, and increased purchasing power. To gain access to low-cost inputs of production. To further exploit its core competencies. To gain access to resources and capabilities located in foreign markets. © McGraw Hill A company may opt to expand outside its domestic market for any of five major reasons. Why Competing Across National Borders Makes Strategy Making More Complex 1. Different countries with different home-country advantages in different industries. 2. Location-based value chain advantages for certain countries. 3. Differences in government policies, tax rates, and
  • 3. economic conditions. 4. Currency exchange rate risks. 5. Differences in buyer tastes and preferences for products and services. © McGraw Hill Crafting a strategy to compete in one or more countries of the world is inherently more complex for five reasons. Differing market conditions across countries influence a company’s strategy choices in international markets. FIGURE 7.1 The Diamond of National Advantage Source: Adapted from Michael E. Porter, “The Competitive Advantage of Nations,” Harvard Business Review, March-April 1990, pp. 73-93. Copyright ©McGraw-Hill Education. Permission required for reproduction or display. Access the text alternative for slide images. © McGraw Hill Figure 7.1 summarizes the four major factors in a framework developed by Michael Porter and known as the Diamond of National Competitive Advantage. The Diamond Framework The Diamond Framework can be used to: Predict from which countries foreign entrants are most likely to come. Decide which foreign markets to enter first. Choose the best country location for different value chain activities.
  • 4. © McGraw Hill Where industries are more likely to develop competitive strength depends on a set of factors that describe the nature of each country’s business environment and vary from country to country. Because strong industries are made up of strong firms, the strategies of firms that expand internationally are usually grounded in one or more these factors. Thus, the diamond framework is an aid to deciding where to locate different value chain activities most beneficially. Opportunities for Location-Based Advantages Lower wage rates. Higher worker productivity. Lower energy costs. Fewer environmental regulations. Lower tax rates. Lower inflation rates. Proximity to suppliers and technologically related industries. Proximity to customers. Lower distribution costs. Available or unique natural resources. © McGraw Hill Increasingly, companies are locating different value chain activities in different parts of the world to exploit location- based advantages that vary from country to country. Differences in wage rates, worker productivity, energy costs, etc., create sizable variations in manufacturing costs from country to country. The Impact of Government Policies and Economic Conditions in Host Countries Positives:
  • 5. Tax incentives. Low tax rates. Low-cost loans. Site location and development. Worker training. Negatives: Environmental regulations. Subsidies and loans to domestic competitors. Import restrictions. Tariffs and quotas. Local-content requirements. Regulatory approvals. Profit repatriation limits. Minority ownership limits. © McGraw Hill Cross-country variations in government policies and economic conditions affect both the opportunities available to a foreign entrant and the risks of operating within the host country. Political risks stem from instability or weaknesses in national governments and hostility to foreign business. Economic risks stem from the stability of a country’s monetary system, economic and regulatory policies, and the lack of property rights protections. Political and Economic Risk in Host Countries Political Risks: Instability of host government. Revolution against dictatorial government leaders. Legislation or regulations on foreign-owned businesses. Potential for election of corrupt or tyrannical leaders. Nationalization or expropriation of foreign-owned assets. Internal political unrest, terrorism and corruption. Economic Risks:
  • 6. Instability of a host’s economy and monetary system. Inflation rate increases due to uncontrolled deficit spending or risky bank lending practices. Piracy and lack of protection for intellectual property. Fluctuations in the value of different currencies. © McGraw Hill Cross-country variations in government policies and economic conditions affect both the opportunities available to a foreign entrant and the risks of operating within the host country. Political risks stem from instability or weaknesses in national governments and hostility to foreign business. Economic risks stem from the stability of a country’s monetary system, economic and regulatory policies, and the lack of property rights protections. The Risks of Adverse Exchange Rate Shifts Sizable shifts in exchange rates pose significant risks for two reasons: Shifts are hard to predict because of the variety of factors and uncertainties as to when and by how much these factors will change. Shifts create uncertainty regarding which countries represent the low-cost manufacturing locations and which rivals have the upper hand in the marketplace. Effects of sizable exchange rate shifts: Exporters experience a rising demand for their goods whenever their currency grows weaker relative to the importing country’s currency. Exporters experience a falling demand for their goods whenever their currency grows stronger relative to the importing country’s currency. © McGraw Hill
  • 7. Fluctuating exchange rates pose significant economic risks to a firm’s competitiveness in foreign markets. Exporters are disadvantaged when the currency of the country where goods are being manufactured grows stronger relative to the currency of the importing country. Domestic companies facing competitive pressure from lower- cost imports benefit when their government’s currency grows weaker in relation to the currencies of the countries where the lower-cost imports are being made. Thinking Strategically What effects has the adoption of the euro had on the ability of European Union (EU) countries and firms to respond to changes in intra-national economic and trade conditions, given that they now share a common currency? What should an EU firm do to respond to an adverse currency exchange rate shift in a non-EU country? How will exiting the EU affect the United Kingdom’s ability to compete in world markets? © McGraw Hill Instructors may want to discuss the current and collateral effects of tariffs on international trade relationships between and among EU members and other major trading countries (e.g., the United States and China.) Cross-Country Differences in Demographic, Cultural, and Market Conditions Key Strategic Considerations: Whether to customize offerings in each country market to match the tastes and the preferences of local buyers. Whether to pursue a strategy of offering a mostly standardized product worldwide.
  • 8. © McGraw Hill Buyer tastes for a particular product or service sometimes differ substantially from country to country. While making products that are closely matched to local tastes makes them more appealing to local buyers, customizing a company’s products country by country may raise production and distribution costs. The tension between the market pressures to localize a company’s product offerings country by country and the competitive pressures to lower costs is one of the big strategic issues that participants in foreign markets have to resolve. Primary Modes of Entry into Foreign Markets Maintain a home country production base and export goods to foreign markets. License foreign firms to produce and distribute the firm’s products abroad. Employ a franchising strategy in foreign markets. Establish a subsidiary in a foreign market via acquisition or internal development. Rely on strategic alliances or joint ventures with foreign companies. © McGraw Hill Once a company decides to expand beyond its domestic borders, it must consider the question of how to enter foreign markets. There are five primary modes of entry. The modes vary considerably regarding the level of investment required and the associated risks—but higher levels of investment and risk generally provide the firm with the benefits of greater ownership and control. Export Strategies Advantages: Low capital requirements.
  • 9. Economies of scale in utilizing existing production capacity. No distribution risk. No direct investment risk. Disadvantages: Maintaining relative cost advantage of home-based production. Transportation and shipping costs. Exchange rates risks. Tariffs and import duties. Loss of channel control. © McGraw Hill Using domestic plants as a production base for exporting goods to foreign markets is an excellent initial strategy for pursuing international sales. It is a conservative way to test the international waters. Unless an exporter can keep its production and shipping costs competitive with rivals’ costs, secure adequate local distribution and marketing support of its products, and effectively hedge against unfavorable changes in currency exchange rates, its success will be limited. Licensing and Franchising Strategies Advantages: Low resource requirements. Income from royalties and franchising fees. Rapid expansion into many markets. Disadvantages: Maintaining control of proprietary know-how. Loss of operational and quality control. Adapting to local market tastes and expectations. © McGraw Hill Using a licensing strategy as a mode of entry makes sense when a firm with valuable technical know-how, an appealing brand, or a unique patented product has neither the internal
  • 10. organizational capability nor the resources to enter foreign markets. While licensing works well for manufacturers and owners of proprietary technology, franchising is often better suited to the international expansion efforts of servi ce and retailing enterprises. Foreign Subsidiary Strategies Advantages: High level of control. Quick large-scale market entry. Avoids entry barriers. Access to acquired firm’s skills. Disadvantages: Costs of acquisition. Complexity of acquisition process. Integration of the firms’ structures, cultures, operations, and personnel. © McGraw Hill Companies that want to participate directly in the performance of all essential value chain activities typically establish a wholly owned subsidiary, either by acquiring a local company or by establishing its own new operating organization from the ground up. Using a Greenfield Strategy for Developing a Foreign Subsidiary A greenfield strategy is appealing when: Creating an internal startup is cheaper than making an acquisition. Adding new production capacity will not adversely impact the supply-demand balance in the local market. A startup subsidiary has the ability to gain good distribution access. A startup subsidiary will have the size, cost structure, and
  • 11. resource strengths to compete head-to-head against local rivals. © McGraw Hill A greenfield venture is a subsidiary business that is established by setting up the entire operation from the ground up. Entering a new foreign country via a greenfield venture makes sense when a company already operates in several countries, has experience in establishing new subsidiaries and overseeing their operations, and has a sufficiently large pool of resources and capabilities to rapidly equip a new subsidiary. Pursuing a Greenfield Strategy Advantages: High level of control over venture. “Learning by doing” in the local market. Direct transfer of the firm’s technology, skills, business practices, and culture. Disadvantages: Capital costs of initial development. Risks of loss due to political instability or lack of legal protection of ownership. Slowest form of entry due to extended time required to construct facility. © McGraw Hill Greenfield ventures in foreign markets can also pose problems, just as other entry strategies do. They represent a costly capital investment, subject to a high level of risk. They require numerous other company resources as well, diverting them from other uses. They do not work well in countries without strong, well-functioning markets and institutions that protect the rights of foreign investors and provide other legal protections.
  • 12. Benefits of Alliance and Joint Venture Strategies Gaining partner’s knowledge of local market conditions. Achieving economies of scale through joint operations. Gaining technical expertise and local market knowledge. Sharing distribution facilities and dealer networks and mutually strengthening each partner’s access to buyers. Directing competitive energies more toward mutual rivals and less toward one another. Establishing working relationships with key officials in the host country government. © McGraw Hill Collaborative strategies involving alliances or joint ventures with foreign partners are a popular way for companies to edge their way into the markets of foreign countries. Cross-border alliances enable a growth-minded firm to widen its geographic coverage and strengthen its competitiveness in foreign markets; at the same time, they offer flexibility and allow a firm to retain some degree of autonomy and operating control. ILLUSTRATION CAPSULE 7.1 Walgreens Boots Alliance, Inc.: Entering Foreign Markets via Alliance Followed by Merger Did industry consolidation provoke Walgreens to make its strategic international acquisition? What strategic advantages does the alliance between Walgreens and Alliance Boots bring to both partners? What internal problems could the merger create for Walgreens as it strives to integrate and adjust to the risks of entry into international markets? © McGraw Hill
  • 13. Alliances may also be used to pave the way for an intended merger; they offer a way to test the value and viability of a cooperative arrangement with a foreign partner before making a more permanent commitment. Illustration Capsule 7.1 shows how Walgreens pursued this strategy with Alliance Boots in order to facilitate its expansion abroad. The Risks of Strategic Alliances with Foreign Partners Outdated knowledge and expertise of local partners. Cultural and language barriers. Costs of establishing the working arrangement. Conflicting objectives and strategies or deep differences of opinion about joint control. Differences in corporate values and ethical standards. Loss of legal protection of proprietary technology or competitive advantage. Overdependence on foreign partners for essential expertise and competitive capabilities. © McGraw Hill Alliances and joint ventures with foreign partners have their pitfalls, however. One of the lessons about cross-border partnerships is that they are more effective in helping a company establish a beachhead of new opportunity in world markets than they are in enabling a company to achieve and sustain global market leadership. International Strategy: The Three Main Approaches Competing Internationally Multidomestic Strategy Global Strategy Transnational Strategy © McGraw Hill
  • 14. FIGURE 7.2 Three Approaches for Competing Internationally Access the text alternative for slide images. © McGraw Hill Figure 7.2 shows a company’s three options for resolving this issue: choosing a multidomestic, global, or transnational strategy. A multidomestic strategy is one in which a company varies its product offering and competitive approach from country to country in an effort to be responsive to differing buyer preferences and market conditions. A transnational strategy is a think-global, act-local approach that incorporates elements of both multidomestic and global strategies. A global strategy is one in which a company employs the same basic competitive approach in all countries where it operates, sells standardized products globally, strives to build global brands, and coordinates its actions worldwide with strong headquarters control. It represents a think-global, act-global approach. TABLE 7.1 Advantages and Disadvantages of a Multidomestic Strategy 1 Multidomestic (think local, act local).AdvantagesDisadvantagesCan meet the specific needs of each market more precisely.Hinders resource and capability sharing or cross-market transfers.Can respond more swiftly to localized changes in demand.Has higher production and distribution costs.Can target reactions to the moves of local rivals.Is not conductive to a worldwide competitive advantage.Can respond more quickly to local opportunities and
  • 15. threats.N/A © McGraw Hill Table 7.1 provides a summary of the pluses and minuses of the multidomestic approach to competing internationally. TABLE 7.1 Advantages and Disadvantages of a Global Strategy 2 Global (think global, act global).AdvantagesDisadvantagesHas lower costs due to scale and scope economies.Cannot address local needs precisely.Can lead to greater efficiencies due to the ability to transfer best practices across markets.Is less responsive to changes in local market conditions. Increases innovation from knowledge sharing and capability transfer.Involves higher transportation costs and tariffs.Offers the benefit of a global brand and reputation.Has higher coordination and integration costs. © McGraw Hill Table 7.1 provides a summary of the pluses and minuses of the multidomestic approach to competing internationally. TABLE 7.1 Advantages and Disadvantages of a Transnational Strategy 3 Transnational (think global, act local).AdvantagesDisadvantagesOffers the benefits of both local responsiveness and global integration.Is more complex and harder to implement.Enables the transfer and sharing of resources and capabilities across borders.Entails conflicting goals, which may be difficult to reconcile and require trade- offs.Provides the benefits of flexible coordination.Involves more costly and time-consuming implementation. © McGraw Hill
  • 16. Table 7.1 provides a summary of the pluses and minuses of the multidomestic approach to competing internationally. ILLUSTRATION CAPSULE 7.2 Four Seasons Hotels: Local Character, Global Service Why has Four Seasons Hotels been so successful in expanding its hospitality operations into a broad diversity of countries? How should local hotel competitors respond to Four Seasons Hotels’ continued expansion into their markets? Why has the global economic slowdown not dampened demand for the Four Seasons luxury hotel offerings? © McGraw Hill Illustration Capsule 7.2 explains how Four Seasons Hotels has been able to compete successfully based on a transnational strategy. International Operations and the Quest for Competitive Advantage Three Main Approaches to Building Competitive Advantage in International Markets Use international location to lower costs or differentiate product. Share resources and capabilities across country borders. Gain cross-border resource coordination opportunities unavailable to domestic rivals. © McGraw Hill Using Location to Build Competitive Advantage Key Location Issues:
  • 17. To customize offerings in each country market to match tastes and preferences of local buyers. To pursue a strategy of offering a mostly standardized product worldwide. © McGraw Hill Companies that compete internationally can pursue competitive advantage in world markets by locating their value chain activities in whatever nations prove most advantageous. When to Concentrate Activities in a Few Locations The costs of manufacturing or other activities are significantly lower in some geographic locations than in others. There are significant scale economies in production or distribution. There are sizable learning and experience benefits associated with performing an activity in a single location. Certain locations have superior resources, allow better coordination of related activities, or offer other valuable advantages. © McGraw Hill It is advantageous for a company to concentrate its activities in a limited number of locations for the reason of costs, scale, learning and experience, and availability of resources. When to Disperse Activities across Many Locations Buyer-related activities can be conducted at a distance. There are high transportation costs. There are diseconomies of large size. Trade barriers make a central location too expensive. Dispersing activities reduces exchange rate risks. Dispersion helps prevent supply interruptions.
  • 18. Dispersion helps avoid adverse political developments. Dispersion allows for location-based technology and production cost competitive advantages. © McGraw Hill In some instances, dispersing activities across locations is more advantageous than concentrating them when costs and business risks can be lowered through localization of activities. Sharing and Transferring Resources and Capabilities across Borders to Build Competitive Advantage Building a resource-based competitive advantage requires: Using powerful brand names to extend a differentiation-based competitive advantage beyond the home market. Coordinating activities for sharing and transferring resources and production capabilities across different countries’ domains to develop market dominating depth in key competencies. © McGraw Hill When a company has competitively valuable resources and capabilities, it may be able to leverage them further by expanding internationally. If its resources retain their value in foreign contexts, then entering new foreign markets can extend the company’s resource-based competitive advantage over a broader domain. Sharing and transferring resources and capabilities across country borders may also contribute to the development of broader or deeper competencies and capabilities— helping a company achieve dominating depth in some competitively valuable area. Cross-Border Strategic Moves Offensive strategic options: Based on international competitor’s strong or protected market position in more than one country.
  • 19. Cross-market subsidization: Supporting competitive offensives in one market with resources and profits diverted from operations in another market—a powerful competitive weapon. Defensive Strategic Moves: A defensive action involving multiple markets. © McGraw Hill Firms can choose either offensive or defensive options for conducting strategic operations when competing in international markets. Dumping as a Strategy Dumping: This involves selling goods in foreign markets at prices that are either below normal home market prices or below the full costs per unit. Dumping is NOT a fair-trade practice. Governments can be expected to retaliate against such practices by foreign competitors. The World Trade Organization (WTO) actively polices dumping to discourage such practices. © McGraw Hill When taken to the extreme, cut-rate pricing attacks by international competitors may draw charges of unfair “dumping.” A company is said to be dumping when it sells its goods in foreign markets at prices that are (1) well below the prices at which it normally sells them in its home market or (2) well below its full costs per unit. Defending Against International Rivals Firm A moves against Firm B in Country B. Firm B counters with a response in Country C.
  • 20. © McGraw Hill Cross-border tactics involving multiple country markets can be used as a means of defending against the strategic moves of rivals with multiple profitable markets of their own. If a company finds itself under competitive attack by an international rival in one country market, one way to respond is to conduct a counterattack against the rival in one of its key markets in a different country—preferably where the rival is least protected and has the most to lose. When the same companies compete against one another in multiple geographic markets, the threat of cross-border counterattacks may be enough to deter aggressive competitive moves and encourage mutual restraint among international rivals. Strategies for Competing in Developing-Country Markets Prepare to compete based on low price. Prepare to modify the firm’s business model or strategy to accommodate local circumstances. Try to change the local market to better match the way the firm does business elsewhere. Stay away from developing markets where it is impractical or uneconomical to modify the company’s business model to accommodate local circumstances. © McGraw Hill Companies racing for global leadership must consider competing in developing-economy markets like China, India, Brazil, Indonesia, Thailand, Poland, Mexico, and Russia— countries where the business risks are considerable but where the opportunities for growth are huge, especially as their
  • 21. economies develop and living standards climb toward levels in the industrialized world. There are several options for tailoring a company’s strategy to fit the sometimes unusual or challenging circumstances presented in developing-country markets. Defending against Global Giants: Strategies for Local Companies in Developing Countries Develop a business model that exploits shortcomi ngs in local distribution networks or infrastructure. Utilize knowledge of local customer needs and preferences to create customized products or services. Take advantage of aspects of the local workforce with which large multinational firms may be unfamiliar. Use acquisition and rapid-growth strategies to defend against expansion-minded internationals. Transfer company expertise to cross-border markets and initiate actions to contend on an international level. © McGraw Hill Profitability in developing markets rarely comes quickly or easily—new entrants must adapt their business models to local conditions and be patient in earning a profit. When opportunity- seeking, resource-rich international companies seek to enter developing-country markets; studies of local companies in developing markets have disclosed five strategies that have proved themselves in defending against globally competitive companies. ILLUSTRATION CAPSULE 7.3 WeChat’s Strategy for Defending against International Social Media Giants in China What were the key elements of WeChat’s business model that allowed it to successfully fend off the entry of major international rivals in its market? What changes in WeChat’s external competitive environment
  • 22. will eventually threaten its continued success? How could the Diamond of National Competitive Advantage be useful to WeChat in predicting the likelihood of its continued success in China? © McGraw Hill WeChat has been able to surpass international rivals, because by better understanding local Chinese customer needs, it can anticipate their desires. WeChat added features that allow users to check traffic cameras during rush hour, purchase tickets to movies, and book doctors’ appointments all on the app. Due to common scheduling difficulties, booking doctors’ appointments is a feature that is wildly popular with the Chinese customer base. Essentially, WeChat created its own distribution network for sought-after information and goods in busy Chinese cities. End of Main Content © 2022 McGraw Hill. All rights reserved. Authorized only for instructor use in the classroom. No reproduction or further distribution permitted without the prior written consent of McGraw Hill. Because learning changes everything.® www.mheducation.com © McGraw Hill Text Alternates for Slide Images © McGraw Hill Figure 7.1 The Diamond of National Advantage, Text
  • 23. Alternative Return to slide containing original image. The four factors that influence each other and a company's home-country advantage are: Demand conditions: home-market size and growth rate; buyers' tastes. First strategy, structure, and rivalry: different styles of management and organization; degree of local rivalry. Factor conditions: availability and relative prices of inputs (for example, labor, materials). Related and supporting industries: proximity of suppliers, end users, and complementary industries. Return to slide containing original image. © McGraw Hill Figure 7.2 Three Approaches for Competing Internationally, Text Alternative Return to slide containing original image. A grid is shown. The vertical axis, Benefits from Global Integration and Standardization, is labeled “high” at the top and “low” at the bottom. The horizontal axis, Need for Local Responsiveness, is labeled “low” on the left side and “high” on the right. Three strategies are charted on the graph: Global strategy: think global, act global. High benefits; low need for local responsiveness. Transnational strategy: think global, act local. Mid-high benefits; mid-high need for local responsiveness. Multidomestic strategy: think local, act local. Low benefits; high need for local responsiveness. Return to slide containing original image. © McGraw Hill
  • 24. Imagine that you could design your ideal digital classroom. After looking back at all of the administrative/academic software and online tools, you will compose an essay in standard APA format, discussing the following: a) the administrative and academic software you would choose for your classroom and how it would be used, b) the online tools that you would use in your classroom and how they would be used, c) the opportunities and challenges that would surround the use of software and online tools in your classroom, and d) how the use of these technologies will benefit your students and yourself as their teacher. Make sure that your essay includes a proper introduction, conclusion, and reference page. Your essay should consist of at least three pages, and all sources should be cited and referenced properly using APA style. You should use at least