This document provides a summary of Jibran Zeb's work experience and qualifications. It includes his contact information, current location in Dubai, UAE, and employment visa status. His work experience consists of over 4 years in network activation and field engineering roles for DU Telecom in Dubai and as an IT support engineer in Pakistan. He has technical skills and certifications in areas such as Microsoft, Cisco, networking, software, and operating systems.

1. JIBRAN ZEB
Mobile:- +971556074252
E-mail:jibranzeb7@gmail.com
E-mail:Jibran.jibran@du.ae
Skype:-jibran_zeb
Currentlocationof stay UAE, Dubai (Al-Qouz)
VisaStatus:EmploymentVisa/NetworkActivation Engineer
Total yearsof experience:Fouryears (4Years+)
DrivingLicense:ValidUAEdrivingLicense(Available)
OBJECTIVES
Seekingachallengingcareeropportunityinadynamicorganizationwhere myeducationandexpertise canbe
utilized. Icanworkin a teamworkenvironmenttoachieve organizational goals,providescontinuousgrowth,
advancementanda brighterfuture.
WORK EXPERIENCE
DU Telecom U.A.E (DUABI) Network (Activation) Engineer July 2015 to till to Date
(BACK Office Support)
• IP TV,Internet&Voice activation.
• ExcellentTroubleshootingskillsof networkissue.
• Auditingof all service WorkOrderon dailybasis.
• Activationof AccessseekerandAccess Provider(FNL/Bitstream) Project.
• Excellentskills of activation andtroubleshootingon followingTelecomtechnologies.
(i) MSAN Technology
(ii) GPON Technology(Ericson)
(iii) GPON Huawei
(iv) PacketFront
(iv) Huawei S33k and S33
(v) CiscoMe 34
(vi) GPON Alcatel
(vi) Ciscoand Huawei GigaEthernetSwitches
(vii) Nortel
DU Telecom U.A.E (DUABI) OMD (Order Management Disk) One Month(Replacement Duty)
• Dailytracker(Service WorkOrderand Trouble ticket) makingandassigntoactivationsandtechnicians.
• Sendingactivatedservice Work ordersreports tohighermanagement.
• Confirmationof servicesfromCustomer.
• FixingAppointmentwithcustomer.
• Schedulingof service workOrder.
• UpdatestakingfromtechniciansandCompletionof service Order.
• Editing,Fetching,Updating, Ceasingof WOUsing CRM.
• Followupof escalations
• Schedule of Service order
XAD TECHNOLOGIES (PROJECT OF DU TELECOM) U.A.E (Dubai) Feb-2015 to June-2015 Field Engineer (TSP Department)
• IP TV,Internet & Voice installation
• Designimplementation&installationof networks forlarge corporate Accounts.
• LinksIssuesresolve responsibilityinfieldindifferentsideof Dubai.
• Provide DU servicestocustomerSide
• Patchingof Cat 6,and Fiberpatch cord manually
• Descriptionof Duservicestocustomer(LandLine ,BroadbandandDU TV)
• Surveyof Telephone roomspatchingof wiresonswitches.
• Networkproblemsolvingetc.
• Activationof differentdevicesonthe switchport.
• Trouble Shootingof NetworkDevice oncustomer.

2. • SwitchDetail andPatch Panel Detail provide
• Inspectionof TelecomRoom&Switches.
• Satisfactionof CustomeronNetworkServices.
• Work On MSAN,XAVI,I3Micro,GPON(FiberTechnology),Teligen,Pirelli andMotorolaDevice,
• WirelessRouterActivation.
CORVIT SYSTEM (PVT) LIMITED ISLAMAMABAD Feb-2012 to Jan-2015
(IT Support Engineer)
Responsibilities:
• Configuration of LAN andWAN,Troubleshootingof LAN andWAN.
• Hardware Problemdiagnosingandassemblingof differentHardware Parts.
• Installing,ConfiguringServer(2008,2012,) Domaincreating,GroupPolicesimplementation.
• Experttechnical knowledge withinthe areasisMS WindowsOS(2003, 2008, 2012), VMware/Hyper-V and
core infrastructure services:AD,Exchange,Antivirus,DataBackup,DisasterRecovery .
• Maintenance of Switchesandrouter.
• Troubleshootissuesrelatedtosoftware installations,internetaccess,Firewall,Active Directory.
• Re-installation/Re-imagingof computersystemsandservers.
• Design,monitor,andmaintaincomputernetworks
• Hands-onexperience of LAN/WAN design,deploymentandtrouble-shooting,androutingprotocols
(EIGRP,BGP, STATICroute).`
• Providesinitial supportandassistance toall usersof PCs.
• WirelessNetworkimplementation.
• WebServerimplementation.
• Blockingof unnecessarywebsite.
• Installationof differentSoftware,OperatingSystemandHardware device.
• Sharingof files.
• Patch Cord makingusingFiberandCAT5 and CAT 6
• Using MS Office (MSWord, Excel,PowerPointandMS Access,MS
• Publisher) forMakingDocumentation.
• Purchasingof ComputerandNetworkingAccessories
• CCTV cameras installation ,accessingandactivation.
EDUCATION
COMSATINSTITUTE OF INFORMATION TECHNOLOGY
Computer Engineer
PROFESSIONAL TRAINING AND CERTIFICATIONS
• MCSE (MicrosoftCertifiedSystemEngineer)
• CCNA (CiscoCertifiedNetworkAssociate)
• CCNP
• PHP & WebdesigningCertified
• C,C++,Javascript ,SQl.
• Program Language & Control .
• SCADA & Control System
IT EXPERTISE
• ExploringCustomerdetail byHPSM,DUVERSE,CRM.
• PLC and SCADA SYSTEM cpntrol .
• MS WindowsWindow7/window vista/XP/2000/2003/98/Linux OperatingSystem.
• MS Office 2010/2007/2003/2000/97,.
• CiscoSwitchesandRouterConfiguration.

3. • LAN and WAN configurationandtroubleshooting.
• Adobe Acrobat,Scanningsoftware’s.
• HelpDesk/ end-userLAN/Hardware/Software support.
• LAN hardware/software administration,design,installationandconfiguration
• Expertindesktopoperationandcomputerhardware assembling.
• VPN Configuration.
• InstallingandTrouble shootingof operatingsystemandothersoftware etc.
• FTP Serverconfiguration.
• RJ 45 and RJ 11 ConnectorsPatchingwithCAT6 Cablesand FiberPatchcord.
• Implementationof grouppolices
• FullyFamiliartoWirelessTechnology(Switches,Routers,USB,WirelessNetworkCard).
• Keepingall servers,computersystems,anddevices updatedwithlatestsoftware patches.
• Troubleshootthe internetaccessissues.
• Troubleshootissuesrelatedtosoftware installations,internetaccess,Firewall,Active Directory.
• Re-installation/Re-imagingof computersystemsandservers.
• Providinghardware andsoftware supportandtrouble shooting.
PERSONAL INFORMATION
• Date of Birth : March 20, 1991
• Marital Status : Single
• Nationality : Pakistani
FIELD OF INTREST
• SystemAdministration/ITSupportJob/IT Executive/SystemSupport/Jr. NetworkEngineer/ITAssistant
• Networking&Telecommunication/ Hardware
LANGUAGES
• ENGLISH
• URDU
• Punjabi
REFERENCES
Available uponrequest