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BUSINESS
ANALYSIS
ELICITATION
AND
COLLABORATION
THE BUSINESS ANALYSIS CERTIFICATION PROGRAM
-recognise relevant considerations for
communicating business analysis
information
BUSINESS
ANALYSIS
ELICITATION
AND
COLLABORATION
COMMUNICATING BA INFORMATION
- INPUTS AND ELEMENTS
-ensure a shared understanding by
stakeholders
-inputs include business analysis
information
-could be in the form of notes, designs,
memos, presentations
-stakeholder engagement approach helps
the BA to understand how they can
communicate and when they should
communicate
BUSINESS
ANALYSIS
ELICITATION
AND
COLLABORATION
COMMUNICATING BA INFORMATION
- INPUTS AND ELEMENTS
-task is to communicate business analysis
information
-output is that the business analysis
information has been communicated
-includes confirmed elicitation and
analysed elicitation results
-can include information of any kind
BUSINESS
ANALYSIS
ELICITATION
AND
COLLABORATION
COMMUNICATING BA INFORMATION
- INPUTS AND ELEMENTS
-use cases are focused on a particular
objective for a stakeholder
-use case also includes information about
how the system is to respond
BUSINESS
ANALYSIS
ELICITATION
AND
COLLABORATION
COMMUNICATING BA INFORMATION
- INPUTS AND ELEMENTS
-Communicate BA Information Overview
-inputs - business analysis information
and the stakeholder engagement
approach
-output - communicated business
analysis information
-Business analysis information
-takes the form of any kind
-at any level of detail and
-means a communication need exists
BUSINESS
ANALYSIS
ELICITATION
AND
COLLABORATION
COMMUNICATING BA INFORMATION
- INPUTS AND ELEMENTS
-information can be provided at any level
of detail
-a high level for executives
-a very detailed levels in order for the
implementation team
BUSINESS
ANALYSIS
ELICITATION
AND
COLLABORATION
COMMUNICATING BA INFORMATION
- INPUTS AND ELEMENTS
-communication continues as it is iterative
and as long as a need exists
-we're going to uncover additional levels
of information
-these activities facilitate stakeholder
collaboration and promote positive
reactions
-stakeholder engagement approach
provides details for the business analyst
-describes the various stakeholders'
needs for communication
BUSINESS
ANALYSIS
ELICITATION
AND
COLLABORATION
COMMUNICATING BA INFORMATION
- INPUTS AND ELEMENTS
-Inputs
-The stakeholder engagement approach
describes various stakeholders' need for
communication
BUSINESS
ANALYSIS
ELICITATION
AND
COLLABORATION
COMMUNICATING BA INFORMATION
- INPUTS AND ELEMENTS
-Prepare the Information Package
-to communicate requirements and
designs
-assist in planning and review activities
-communicate inputs to solution design
-and meet contractual or regulatory
requirements
BUSINESS
ANALYSIS
ELICITATION
AND
COLLABORATION
COMMUNICATING BA INFORMATION
- INPUTS AND ELEMENTS
-understand the level of effort required to
be able to design and create the solution
-helps the project manager to understand
the level of effort and what kind of
resources are needed
-helps to confirm whether or not the
requirements are meeting any
contractual or regulatory requirements
BUSINESS
ANALYSIS
ELICITATION
AND
COLLABORATION
COMMUNICATING BA INFORMATION
- INPUTS AND ELEMENTS
-primary goal is to ensure the information
is clear, accurate, and understood
-the business analyst will determine who
will be receiving the information
BUSINESS
ANALYSIS
ELICITATION
AND
COLLABORATION
COMMUNICATING BA INFORMATION
- INPUTS AND ELEMENTS
-business analyst will determine who will
be receiving the information
-the stakeholder will review the
information to ensure their needs are met
-stakeholders should receive information
in their preferred style of communication
-business analyst also determines the
type of information to be communicated
BUSINESS
ANALYSIS
ELICITATION
AND
COLLABORATION
COMMUNICATING BA INFORMATION
- INPUTS AND ELEMENTS
-Prepare the Information Package
-the main goal is to communicate clear
and useable information
-Role of Business Analyst
-to determine
-the audience, stakeholder needs, the
preferred style of communication,
information to communicate
-if content and format are appropriate,
how other activities are supported, and
if any constraints must be considered
BUSINESS
ANALYSIS
ELICITATION
AND
COLLABORATION
COMMUNICATING BA INFORMATION
- INPUTS AND ELEMENTS
-business analyst will determine if the
content and the format are appropriate
-business analyst will also determine how
other activities are supported
-the business analyst also has to ensure
that any constraints are considered
-information can be provided to
stakeholders in either a formal or informal
format
-formal approaches include a
presentation
BUSINESS
ANALYSIS
ELICITATION
AND
COLLABORATION
COMMUNICATING BA INFORMATION
- INPUTS AND ELEMENTS
-Possible Package Formats
-Documentation can be formal or
informal
-A presentation is a high-level overview
and it covers the goals of change, the
functions of solutions, and the
information needed to make decisions
BUSINESS
ANALYSIS
ELICITATION
AND
COLLABORATION
COMMUNICATING BA INFORMATION
- INPUTS AND ELEMENTS
-business analyst will provide the
appropriate level of detail for the
stakeholder
-important to allow stakeholders time to
review and make any queries
-give them enough time to be able to
express and point out the concerns
BUSINESS
ANALYSIS
ELICITATION
AND
COLLABORATION
COMMUNICATING BA INFORMATION
- INPUTS AND ELEMENTS
-varied approaches to communicating
-group collaboration reaches many
stakeholders
-walk through the requirements and the
business analysis information
BUSINESS
ANALYSIS
ELICITATION
AND
COLLABORATION
COMMUNICATING BA INFORMATION
- INPUTS AND ELEMENTS
-Communicate Business Analysis
Package
-provide the appropriate level of detail for
stakeholders
-allow stakeholders time to review, make
any queries, and point out concerns
-Communication Platforms
-include group collaboration, which
reaches many stakeholders
-facilitates immediate discussion and
feedback
BUSINESS
ANALYSIS
ELICITATION
AND
COLLABORATION
COMMUNICATING BA INFORMATION
- INPUTS AND ELEMENTS
-there are times when individual
collaboration is the only way
-this does not preclude you from
providing information prior to a meeting
-e-mail and nonverbal methods are used
when information
-these approaches are best used when a
conversation is not required to provide
clarification
-moving from communicated
requirements to the next phase
BUSINESS
ANALYSIS
ELICITATION
AND
COLLABORATION
COMMUNICATING BA INFORMATION
- INPUTS AND ELEMENTS
BUSINESS
ANALYSIS
ELICITATION
AND
COLLABORATION
THE BUSINESS ANALYSIS CERTIFICATION PROGRAM

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3.19.+Communicating+BA+Information+-+Inputs+and+Elements.pdf

  • 2. -recognise relevant considerations for communicating business analysis information BUSINESS ANALYSIS ELICITATION AND COLLABORATION COMMUNICATING BA INFORMATION - INPUTS AND ELEMENTS
  • 3. -ensure a shared understanding by stakeholders -inputs include business analysis information -could be in the form of notes, designs, memos, presentations -stakeholder engagement approach helps the BA to understand how they can communicate and when they should communicate BUSINESS ANALYSIS ELICITATION AND COLLABORATION COMMUNICATING BA INFORMATION - INPUTS AND ELEMENTS
  • 4. -task is to communicate business analysis information -output is that the business analysis information has been communicated -includes confirmed elicitation and analysed elicitation results -can include information of any kind BUSINESS ANALYSIS ELICITATION AND COLLABORATION COMMUNICATING BA INFORMATION - INPUTS AND ELEMENTS
  • 5. -use cases are focused on a particular objective for a stakeholder -use case also includes information about how the system is to respond BUSINESS ANALYSIS ELICITATION AND COLLABORATION COMMUNICATING BA INFORMATION - INPUTS AND ELEMENTS
  • 6. -Communicate BA Information Overview -inputs - business analysis information and the stakeholder engagement approach -output - communicated business analysis information -Business analysis information -takes the form of any kind -at any level of detail and -means a communication need exists BUSINESS ANALYSIS ELICITATION AND COLLABORATION COMMUNICATING BA INFORMATION - INPUTS AND ELEMENTS
  • 7. -information can be provided at any level of detail -a high level for executives -a very detailed levels in order for the implementation team BUSINESS ANALYSIS ELICITATION AND COLLABORATION COMMUNICATING BA INFORMATION - INPUTS AND ELEMENTS
  • 8. -communication continues as it is iterative and as long as a need exists -we're going to uncover additional levels of information -these activities facilitate stakeholder collaboration and promote positive reactions -stakeholder engagement approach provides details for the business analyst -describes the various stakeholders' needs for communication BUSINESS ANALYSIS ELICITATION AND COLLABORATION COMMUNICATING BA INFORMATION - INPUTS AND ELEMENTS
  • 9. -Inputs -The stakeholder engagement approach describes various stakeholders' need for communication BUSINESS ANALYSIS ELICITATION AND COLLABORATION COMMUNICATING BA INFORMATION - INPUTS AND ELEMENTS
  • 10. -Prepare the Information Package -to communicate requirements and designs -assist in planning and review activities -communicate inputs to solution design -and meet contractual or regulatory requirements BUSINESS ANALYSIS ELICITATION AND COLLABORATION COMMUNICATING BA INFORMATION - INPUTS AND ELEMENTS
  • 11. -understand the level of effort required to be able to design and create the solution -helps the project manager to understand the level of effort and what kind of resources are needed -helps to confirm whether or not the requirements are meeting any contractual or regulatory requirements BUSINESS ANALYSIS ELICITATION AND COLLABORATION COMMUNICATING BA INFORMATION - INPUTS AND ELEMENTS
  • 12. -primary goal is to ensure the information is clear, accurate, and understood -the business analyst will determine who will be receiving the information BUSINESS ANALYSIS ELICITATION AND COLLABORATION COMMUNICATING BA INFORMATION - INPUTS AND ELEMENTS
  • 13. -business analyst will determine who will be receiving the information -the stakeholder will review the information to ensure their needs are met -stakeholders should receive information in their preferred style of communication -business analyst also determines the type of information to be communicated BUSINESS ANALYSIS ELICITATION AND COLLABORATION COMMUNICATING BA INFORMATION - INPUTS AND ELEMENTS
  • 14. -Prepare the Information Package -the main goal is to communicate clear and useable information -Role of Business Analyst -to determine -the audience, stakeholder needs, the preferred style of communication, information to communicate -if content and format are appropriate, how other activities are supported, and if any constraints must be considered BUSINESS ANALYSIS ELICITATION AND COLLABORATION COMMUNICATING BA INFORMATION - INPUTS AND ELEMENTS
  • 15. -business analyst will determine if the content and the format are appropriate -business analyst will also determine how other activities are supported -the business analyst also has to ensure that any constraints are considered -information can be provided to stakeholders in either a formal or informal format -formal approaches include a presentation BUSINESS ANALYSIS ELICITATION AND COLLABORATION COMMUNICATING BA INFORMATION - INPUTS AND ELEMENTS
  • 16. -Possible Package Formats -Documentation can be formal or informal -A presentation is a high-level overview and it covers the goals of change, the functions of solutions, and the information needed to make decisions BUSINESS ANALYSIS ELICITATION AND COLLABORATION COMMUNICATING BA INFORMATION - INPUTS AND ELEMENTS
  • 17. -business analyst will provide the appropriate level of detail for the stakeholder -important to allow stakeholders time to review and make any queries -give them enough time to be able to express and point out the concerns BUSINESS ANALYSIS ELICITATION AND COLLABORATION COMMUNICATING BA INFORMATION - INPUTS AND ELEMENTS
  • 18. -varied approaches to communicating -group collaboration reaches many stakeholders -walk through the requirements and the business analysis information BUSINESS ANALYSIS ELICITATION AND COLLABORATION COMMUNICATING BA INFORMATION - INPUTS AND ELEMENTS
  • 19. -Communicate Business Analysis Package -provide the appropriate level of detail for stakeholders -allow stakeholders time to review, make any queries, and point out concerns -Communication Platforms -include group collaboration, which reaches many stakeholders -facilitates immediate discussion and feedback BUSINESS ANALYSIS ELICITATION AND COLLABORATION COMMUNICATING BA INFORMATION - INPUTS AND ELEMENTS
  • 20. -there are times when individual collaboration is the only way -this does not preclude you from providing information prior to a meeting -e-mail and nonverbal methods are used when information -these approaches are best used when a conversation is not required to provide clarification -moving from communicated requirements to the next phase BUSINESS ANALYSIS ELICITATION AND COLLABORATION COMMUNICATING BA INFORMATION - INPUTS AND ELEMENTS