Business Analysis Role

1. INTRODUCTION
TO BUSINESS
ANALYSIS
THE BUSINESS ANALYSIS CERTIFICATION PROGRAM

2. -activities that a business analyst
-may perform within an organisation
INTRODUCTION
TO BUSINESS
ANALYSIS
THE BUSINESS ANALYST'S
ROLE

3. -may not have the title business analyst
-the practices, tasks, and activities make
someone a business analyst
- eg. conducting elicitation tasks
INTRODUCTION
TO BUSINESS
ANALYSIS
THE BUSINESS ANALYST'S
ROLE

4. -information you receive from the
business
-analysed against a desired state,
outcome, or goal
-business analyst will document the issue
and advise the stakeholder
-he or she will look for solutions
- eg. online training to a bank branch staff
INTRODUCTION
TO BUSINESS
ANALYSIS
THE BUSINESS ANALYST'S
ROLE

5. -business analysts
-need to think critically
-look at the big picture
-drill down into details
-create strategies to address business
issues
-are facilitators of change
INTRODUCTION
TO BUSINESS
ANALYSIS
THE BUSINESS ANALYST'S
ROLE

6. -a business analyst
-performs business analysis tasks
-can be anyone within an organisation
-deals in information by discovering,
synthesising, and analysing it
-develops solutions to meet needs
INTRODUCTION
TO BUSINESS
ANALYSIS
THE BUSINESS ANALYST'S
ROLE

7. -ensuring collaboration with stakeholders
-no stakeholders, no requirements
-eg. customer on-boarding process
-researching the current process
-met with the stakeholders to validate
-identify any issues with the project
-completely different approaches to and
expectations
-define the value the customer
-key business rules and steps
-define the new process
-prioritise the changes
INTRODUCTION
TO BUSINESS
ANALYSIS
THE BUSINESS ANALYST'S
ROLE

8. -business analyst activities
-analysing needs
-analysing solutions
-developing strategies
-facilitating change
-ensuring collaboration
INTRODUCTION
TO BUSINESS
ANALYSIS
THE BUSINESS ANALYST'S
ROLE

9. -a systems analyst
-focuses on changes to technology
-write functional requirements
-how the system must behave
-requirements must be written clearly and
in enough detail
-so that the changes can be made to the
system
INTRODUCTION
TO BUSINESS
ANALYSIS
THE BUSINESS ANALYST'S
ROLE

10. -a product manager
-responsible for the development of new
products
-understand how a customer perceives
the value
-new products drive change
-eg. postal services
INTRODUCTION
TO BUSINESS
ANALYSIS
THE BUSINESS ANALYST'S
ROLE

11. -business analyst job titles
-systems analyst
-data analyst
-enterprise analyst
-management consultant
-process analyst
-business architect
-product manager
INTRODUCTION
TO BUSINESS
ANALYSIS
THE BUSINESS ANALYST'S
ROLE

12. -management consultants
-advise companies on the best ways to
manage and operate their businesses
-take advice on concepts, like their
business strategy and operational
effectiveness and techniques
-tend to have specialties in niche
markets
-eg. insurance or oil and gas
-eg. management consultant insurance
INTRODUCTION
TO BUSINESS
ANALYSIS
THE BUSINESS ANALYST'S
ROLE

13. INTRODUCTION
TO BUSINESS
ANALYSIS
THE BUSINESS ANALYSIS CERTIFICATION PROGRAM