1. Student Feedback Checklist
 Make yourself know to your course mates – Put up signs around campus, create a
Facebook group for your course, say a few words at the start of a lecture, get them to write
their email address on a sheet, etc.
 Find out more about your course mates – where are they from? What socio-economic
background are they from? Do any students have additional needs? Do they live far from
campus? Do they have a family or full-time job on the side? etc. This will give you an idea of
what kind of issues may come up and what particular concerns they may have.
 Start talking to students about specific matters – ask them about their assignments,
how they find the quality of teaching on their course, whether they use the library, if they
are thinking of doing work placements and if they are receiving sufficient support, etc.
 Post a poll on Facebook to gather student feedback on specific points – if you notice
certain recurrent themes are mentioned, use social media to assess whether this is an issue
most students suffer from.
 Create a survey – in the weeks before your first meeting with staff, it is good to collect
opinions on a variety of topics to get an accurate feel of what your course mates are
thinking. SurveyMonkey is a very useful resource for quick, easy-to-use surveys and allows
you to ask up to 10 questions and get 100 responses with the free account.
 Liaise with other Course Reps and Student Voice Reps – they may have heard similar
issues from their course mates and could help you in creating a united front when bringing
these issues to the University. The more students come together to resolve an issue, the
more likely you are to being heard!
 Look at data – The University and the Students’ Union have access to a wealth of
information about your course and the University as a whole. Some data could be useful for
you in finding out whether some of the issues your course mates mention were also
applicable to students from previous years. The most important source here is previous
National Student Survey results. You can access student satisfaction data and open
comments to find out more about specific points raised.