Effective student managers are important representatives of their directors and students. There are 5 paths to leadership: model the way, inspire a shared vision, challenge the process, enable others to act, and encourage the heart. The document provides 3 tips for student managers: have humility, be a leader first and friend second, and keep the customer as the top priority.
1. S
3 Tips How to Be an
Effective Student
Manager
By: Matthew Hernandez, Stephanie Jerome, and Jennifer Wheeler
2. Effective Student Managers
are Important Because
S They keep the working community together
S Are often seen as the middleman between the student
associate directors and the students themselves
S Are the representation of your directors that employee
you and the students you work with
3. Being a Leader Not a Manager
S 5 Different Paths can lead to Leadership
S Model the Way
S Inspire a Shared Vision
S Challenge the Process
S Enable others to Act
S Encourage the Heart
4. Model The Way
S Find voice by clarifying your personal values
S Set the example by aligning actions with shared values
5. Inspire a Shared Vision
S Envision the future through
exciting and alternative
possibilities
S Enlisting others in a
common vision by creating
shared aspirations
6. Challenge The Process
S Search for opportunities by
seeking innovative ways to
change grow and improve
S Experiment and take risks by
constantly generating small
wins and learning from
mistakes
7. Enable Others to Act
S Foster collaboration by
promoting cooperative
goals and building trust
S Strengthen others by
sharing power and
discretion
8. Encourage the Heart
S Recognize contributions by showing appreciation for individual
excellence
S Celebrate values and victories by creating a spirit of community
9. Three Tips
S Humility is the key
S Be a leader first and a friend second
S The customer is #1
10. Humility
S The quality or condition of being humble; modest opinion
or estimate of one's own importance, rank, etc.
S With humility comes understanding.
11. The Customer is #1
S We all have a diverse amount of customers
S They all may not be right
S The customer is still the customer
12. Be a Leader First Friend
Second
S Can be difficult to draw the line between being a leader
first and a friend second
S Even more difficult when many of them are around your
age
S There is nothing wrong with being a friend with your co-
workers