It is a short lecture about a collaborative environment.

1. Building a
Collaborative Environment
Brazil
Business Strategist Roberto Lico
licoreis@licoreis.com.br

2. Most experts agree that collaboration in business
provides greater accomplishment.
When it works, the combined brainpower of
intelligent people can solve complex problems and
achieve amazing results.

3. Teams are expected to produce results, but
performance is hindered when team members do
not work well together.
A collaborative team environment is essential for
the team's success.

4. Important!
Still many people hesitate before engaging others in their process.
Most people have horror stories of a collaboration that went bad.
And often it seems a hassle to manage the needs and personalities of
others when pressure is high and time is short.

5. 1. Have a common purpose and goal
A team is defined as a group of people working together toward a common
goal:
a. Create and/or review the team's purpose.
b. Discuss why the team exists.
c. Allow each team member to express commitment.
d. Create mottoes, symbols, awards, or posters that portray the team as one
unit.
e. Use the common purpose to prioritize team actions.

6. 02. Trust each other
Team members must trust each other if they are to work together
successfully:
a. Be honest.
b. Work to eliminate conflicts of interests.
c. Avoid talking behind each other's back.
d. Trust teammates (you must trust them before they will trust you).
e. Give team members the benefit of the doubt.

7. 03. Clarify roles
Knowing everyone's role and being familiar with the responsibility of those
roles create efficiency and flexibility:
a. Review team members' roles frequently.
b. Relate team member expectations to the team's overall purpose.
c. Clarify responsibilities when action planning.
d. Learn what others do on the team.
e. Figure out ways to help each other.

8. 04. Communication openly and effectively
Miscommunication can create hard feelings and undermine the success of
the team:
a. Avoid overcommunicating.
b. Seek to understand all angles.
c. Take responsibility for being heard and understood.
d. Work to clear up misunderstandings quickly and accurately.
e. Reinforce and recognize team member efforts.

9. 05. Appreciate diversity
Team members come from all walks of life, with different backgrounds and
perspectives:
a. Remember that reasonable people can and do differ with each other.
b. Try to learn as much as you can from others.
c. Evaluate a new idea based on its merits.
d. Avoid remarks that draw negative attention to a person's unique
characteristics.
e. Don't ignore the differences among team members.

10. 06. Balance the team’s focus
Finally, team members need to recognize that they should measure and
monitor the products and services the team provides as well as the team's
internal group dynamics and relationships:
a. Regularly review and evaluate the effectiveness of team meetings.
b. Hold team celebrations for achieving results.
c. Praise individual effort.
d. Design individual performance goals that emphasize both results and
teamwork.

12. LRCL – Business Services Consulting
Roberto Lico – licoreis@licoreis.com.br

13. LRCL – Business Services Consulting
Information – licoreis@licoreis.com.br
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