Jennifer R. Schang is seeking a position that offers challenges and responsibilities where she can utilize her abilities and skills. She has a background in business math, life and health insurance licensing, and has taken various courses in computer applications, psychology, counseling, and human services. Her work experience includes positions in technical support, executive secretary, and assistant store manager where she performed data entry, inventory management, accounts receivable and payable, and provided customer service support. Her skills include proficiency in Mac and Windows operating systems, Microsoft Office applications, accounting software, digital cameras, internet, and computer repairs.

1. Jennifer R. Schang
109 West Mulberry St. Lot 9, POB 754 Stryker, OH 43557
| 567-239-5631 | jrschang78@gmail.com
OBJECTIVE
To obtain theposition which willoffer a variety of challenges and responsibilities
wheremy abilities andskills can be fully utilized and obtain a position as a team-
player in a people-oriented organization where Ican maximize my customer-service
experience in a challenging environment toachieve the corporate goals.
EDUCATION
1999-1999
2001-2002
2003-2006
Business Math, Paducah Community College
Ohio State Licensing for Life and Health Insurance, Toledo Licensing
ENG111, ENG112, ENG223, InterviewingTechniques, HumanResource Management,
Principles of HumanServices, CriminalJustice Principles,Microsoft Applications, Statistics,
Sociology, Culture Diversity, Social Problems, Counseling Techniqueswith Diverse Population,
HumanGrowthandDevelopment, GroupCounseling, General Psychology, Abnormal
Psychology, Marriage and Family, Substance Abuse;
Northwest State Community College
EMPLOYMENT
2014-2016 Technical Support Agent, SutherlandGlobal
Data Entry;maintaininga professional relationshipwithallclients;independentlymaintaining ;
handling multi-tasks withlittle time for completion;using multi-line phones icluding Avaya phone
software; technical support for internet andcable customers; workingwith Mac software (Yosemite,
Snow Lepoard, El Captain, etc.) as well as Mac Mail, Safariaandother systemqualities; Windows
(3.1, 95, 98, ME, XP, Vista), Excel, Word, Quicken, and online programs;INavandIcoms.
2002-2002 Executive Secretary(TemporaryService), Ohio Art(Staff Mark)
Data Entry;pettycash;accounts payable andreceivable; ordering andstocking inventory;
maintaining profit gainandlosswith spreadsheets;maintaininga professional relationshipwithall
clients and inventors;independentlymaintaining R&D activityinabsence of the executive; handling
multi-tasks withlittle time for completion;dealing one onone withmultiple international companies
for licensingandproduct ;using multi-line phones;workingwith Mac, Windows (3.1, 95, 98, ME, XP,

2. Vista), Excel, Word, and online programs.
2001-2002 Assistant Store Manager/Office Manager, Digital Matrix
Data Entry;pettycash;accounts payable andreceivable; ordering andstocking inventory;
maintaining profit gainandlosswith spreadsheets;maintaininga professional relationshipwithall
clients and inventors;handlingmulti-tasks withlittle time for completion;dealing one onone with
multiple internationalcompanies for licensing andproduct ;usingmulti-line phones;working with
Mac, Windows (3.1, 95, 98, ME, XP, Vista), Excel, Word, andonline programs Technical Support;
installing software and hardware for computer systems.
SKILLS
Macintosh (Yosemite, SnowLepoard, El Captain, etc.) Mac Mail Safarie; Windows (3.1, 95, 98, ME,
XP, Vista);Microsoft Excel, Word, Works, PowerPoint, QuickBooks, Outlook;Quicken;WPM55;fax
machine; multi-line phone; computer systems withmultiple monitors;digitalcameras;Adobe
products;Photshop;Internet;copiers;computer technical repairs withharddrives, memory, and
motherboards;Excell at customer service and communication.