14. Push information,
not decisions
Roundtables
Valuable information is hard to resist, unlike
decisions imposed on you
Before, during, after:
address concerns early, gather valuable input
Assume Best Intent Understand people’s concerns and solution ideas,
use them as a resource
16. Consulting Rotation
Story Grooming
Always someone from the “other” team
included to inform, represent, contribute, share
Groom stories together so they become
everyone’s thing
20. Publish all your
findings
Document and call out
validation
Don’t just focus on the revolutions
Learning what’s good as is is valuable and a great
resource for future iterations - especially over time
22. Silly celebration
traditions
Change is knowledge
gained
Buzzers, confetti, ice cream, stuffed animals -
anything goes.
Reframe how you communicate change and
embrace that you gained knowledge