1. Jeffrey A. Cook
.
jeffrey.cook@kc.rr.com (816) 616-6882
SUMMARY
The recommendation of an exceptional Senior Technical Recruiter: Jeff is a Senior
Security IT Management Professional with proven success in project management and
application development oversight for large and complex projects. He forms cohesive and
highly skilled teams and provides strong leadership throughout the entire project life cycle.
His expertise includes development of project requirements, managing scope while allowing
for flexibility and identifying probable risk as well as the development and management of
budgets. Jeff is highly successful in presenting to and working with Stakeholders and internal
and external clients.
AREAS OF EXPERTISE
• RELIABLE PRESENTATIONS
• TACTICAL MANAGEMENT
• CONFLICT RESOLUTION/MEDIATION
• JOURNALISTIC DOCUMENTATION
• SCOPE DEVELOPMENT
• PMP METRICS
• FOCUSED COMMUNICATION
• ENVIRONMENTALLY ADAPTABLE
• BUDGET COMPLIANCE • RESOURCE MANAGEMENT
TECHNICAL CORE COMPETENCIES
• IT SECURITY AND AUDITING
• PHP SCRIPTING
• SCIENCE DMZ AND DARK FIBER
• WEB DEVELOPMENT
• SCOPE DEVELOPMENT
• PMP METRICS
• FOCUSED COMMUNICATION
• SHAREPOINT 2008/2010
• JAVASCRIPT
• ADOBE SYSTEMS PROFESSIONAL
EXPERIENCE
Yogi Consulting LLC; Gladstone, MO January 1995 to Present
IT Security and Project Manager
• Secured Managed Service contracts with Musician’s Friend/Guitar Center Distribution Center,
Citizen’s State Bank and TrueValue (TruServe) Distribution Center (among others)
• Oversee development, implementation, and execution of the vendor risk management program
for third party product and service providers in a manner that fulfills the mission and strategic
goals of clients while complying with applicable state, federal laws, and regulatory guidance
• Identify, manage, and mitigate areas of risk associated with entering into and managing
relationships with third party product and service providers while minimizing costs
• Facilitate reporting and analysis for executive management and committees of the board
regarding the overall vendor risk management program performance and compliance
• Assist vendor relationship owners and other business partners in fulfilling vendor risk program
requirements, ensuring compliance with all applicable laws, regulations, and corporate policies
• Conduct vendor risk management program training for executive management, sourcing
managers, vendor relationship owners, and legal; maintaining updated training materials
• Act as a liaison to compliance personnel to coordinate IT audits, review findings from
examinations performed, and resolve deficiencies cited to ensure future security
• Administer the vendor on-boarding process for all vendors; ensuring that all required reviews
were conducted by the required functional disciplines and any findings have been resolved
• Ensure annual vendor reviews are performed and are in compliance with contractual
requirements
• Monitor, drive, and develop KPI (Key Performance Indicator) scorecards to ensure vendor
performance is aligned with key contractual requirements and business unit expectations
• Partners with enterprise contracts in the negotiations and contract process to ensure all vendors
are contractually obligated to all business and vendor management requirements
• Implement and utilize Science DMZ Solution including developing requirements, overseeing
testing, training IT Security personnel, implementing dark fiber and recommending
enhancements
Tallgrass Technologies; Lenexa, KS March 2003 to April 2008
President of Technical and Managed Services
• Secured Managed Service contracts with University of Kansas Medical Center, Kauffman
Foundation, Hill’s Pet Products and Musician’s Friend/Guitar Center (among others)
2. • Developed the Vendor Management Program which was the first vendor management program
for Tallgrass and subsequently became the blueprint for the rest of the organization
• Wrote the Vendor Management Policy according to Gartner Group guidelines accounting for
regulations such as SFTP, LDAP, RAS, OSPF and EGP; the policy was adopted and utilized as
the foundation for the Corporate Vendor Management Policy
• Partnered with the newly formed enterprise services management office to consult in the
development of vendor management policies, processes, and documentation
• Designed all Vendor Management processes and procedures in support of the Vendor
Management Policy and documented them by creating formal procedures and process flows
• Oversaw Manufacturer partner selection and onboarding during the transition from the Technical
Services Protocol to the Strategic Selection Program according to Gartner Group metrics,
Vendor Case Studies, and internal guidelines
• Trained all new vendor management personnel and provided ongoing direction
• Partnered with business channels in vendor oversight and remediation efforts in order to improve
operational processes, customer satisfaction, vendor performance, and contractual adherence
• Developed the Product Management Covenant as a system of record and workflow tool for the
effective tracking of ongoing product flexibility using performance driven practices
• Managed vendors of all risk levels throughout all stages of the vendor management lifecycle
• Resolved deficiencies uncovered via IT Audits with innovative pragmatic solutions
Computer Source; Lenexa, KS November 1998 to March 2003
Executive Sales Manager/Managed ServicesDirector
• Secured Managed Service contracts with University of Kansas Medical Center, Kansas Gas and
Electric/OneOk and ATSF Railroad (among others)
• Accomplished dynamic Managed Services contract with GEHA which paved the way for more
Client Focused support in results-oriented settings for future contractual commitments
• Managed high risk and critical vendors through all stages of the vendor management lifecycle
• Partnered with top Vendors to develop processes and procedures designed to ensure adherence
with auditing requirements for IT security verifications and potential data threats
• Governed security and access to electronic records for over 22,000 internal and third party users
including clients, vendors, lien holders, investigators, and regulatory examiners according to
regulatory guidelines
• Managed budgets, forecasts, expense analysis, and general ledger reconciliation for 7
accounting units totaling over $33 million per year to less than a 0.5% variance to forecast and
budget
• Controlled the backup and destruction of client sensitive records (electronic) per contract
• Managed and engaged in large projects utilizing traditional, agile, and lean methodologies
• Advised operations teams on product and program management, projects, and process
engineering based on best practices, legal requirements, and regulatory guidelines
• Directed large innovative projects, leading over 220 staff members at a time
• Oversaw the records management lifecycle for all managed services clients
• Developed and maintained business critical Access databases
• Participated in patch releases including drafting test scripts, performing testing in all test
environments, troubleshooting, go/no go decision, and providing sign off
• Developed security requirements for new imaging platform system and image repository
• Acted as the “Scouts Helping Scouts” Philanthropic team captain
MicroAge; Kansas City, MO March 1995 to November 1998
Salesand Service Manager
• Developed first “Cradle to Grave” contract with Blue Cross and Blue Shield of Kansas
• Created marketing, sales materials and “Cradle to Grave” methodology for this start-up company
• Project and Product Management with key Vendors to maximize strategic posture
• Managing 14 manufacturing vendors and using all skilled knowledge for a client-focused
approach
• Developed and maintained company databases and workflow metrics
• Produced contractual estimates and implemented service-driven approach with a gentle touch
• 29% net margin in year one growing to 41% net margin in year three
AmeriData/Sage Technologies; Kansas City, MO November 1993 to March 1995
National Salesand Service Manager
• Developed "Cradle to Grave" Methodology with National Product and Project Oversight with
3. Western Resources, Blue Cross and Blue Shield of Kansas and Mize Houser Accounting (all of
Topeka, Kansas) being the first such contracts secured for AmeriData
• Created marketing and sales materials for this new Venture as part of Sage Technologies
• Project and Product Management with key Vendors to maximize strategic posture
• Managing 22 manufacturing vendors and using all skilled knowledge for a client-focused
approach
• Merged databases of Sage Technologies acquisitions as Project and Product Manager
• Produced contractual estimates and implemented service-driven approach with a gentle touch
• Responsible for growth beyond the Midwest using efficient metrics posturing Sage Technologies
as an attractive prospect for G.E. Capital (Completed two years after my departure)
EDUCATION
Bachelor of Science, Cum Laude
Northwest Missouri State University; Maryville, MO
Major: Journalism/Communications
CERTIFICATIONS EARNED
Microsoft
• MCSE (All)
• MCSA (All)
• MCTIP
• MCM
Cisco
• CCNE (All)
• CCNA (All)
• CCNP (All)
• CCDP (All)
• CCDE (All)
Hewlett-Packard
• ATP (All)
• ASE (All)
• Master ASE (All)
Check Point
• CCTM (All)
Citrix
• CCA-N
• CCP-N
• CCP-M
IBM
• Certified Deployment Pro
• Certified System Expert
• Certified System Administrator
Linux
• LPIC1
• LPIC2
• LPIC3
Additional Certifications:
SonicWALL
• CCSA (All)
Santa Cruz
• CSA
• ACE
• Master ACE
VMWARE
• VCDX
• VCIX
• VCP
CompTIA
• ALL
Adobe
• ALL
Apple
• ALL
Project Management
• PMP
Sandler SalesInstitute
• Executive Sales Professional
• Executive Mgmt Professional
Dale Carnegie Institute
• General Course
• Executive Sales Mgmt Course