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PROSOURCE
RESULTS
Through more timely
patient follow up, the
client was able to decrease
total outstanding Self Pay
accounts receivable with an
increase in quick pays and
insurance identification.
ProSource was able to
provide a level of service
that contributed to better
efficiency for the client:
• Decreased total
outstanding Self Pay
accounts receivable
by 11%
• Increased quick pays
by 300%
• Decrease work queue
inventory by 79%
Case Study – Self Pay
ProSource currently recovers Self Pay accounts receivable
for many healthcare facilities of varying size, patient type,
location and community demographics.
Each Self Pay program is customized to meet the unique
requirements of our healthcare clients and they are
designed to improve recovery results beyond standard Self
Pay programs.
ProSource also provides:
• Preregistration	 • Payment Monitoring
• Day One Billing	 • Insurance Billing & Follow up
• System Conversion	 • Denial Management
BACKGROUND:
A Midwest healthcare client with more than
400 healthcare providers, and more than 30
different clinics providing treatment ranging
from basic medical services to advanced
surgery, was experiencing difficulty recovering
Self Pay revenue and lacked staff expertise
in this critical area.
SITUATION ANALYSIS:
The client turned to ProSource to
provide a Self Pay solution that could
effectively increase recovery rates. It
was believed that timelier patient
follow up would be required to
address the issue.
PSB105A
PROSOURCE
The Professional Outsourcing Solution
AN ARRAY SERVICES GROUP COMPANY
An Array Services Group Company
©2012 ProSource Billing, Inc. All rights reserved.
250 14th Avenue East • Sartell, MN 56377
888-340-7243 • www.prosourcebilling.com

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prosource_casestudy_selfpay_psb105a

  • 1. PROSOURCE RESULTS Through more timely patient follow up, the client was able to decrease total outstanding Self Pay accounts receivable with an increase in quick pays and insurance identification. ProSource was able to provide a level of service that contributed to better efficiency for the client: • Decreased total outstanding Self Pay accounts receivable by 11% • Increased quick pays by 300% • Decrease work queue inventory by 79% Case Study – Self Pay ProSource currently recovers Self Pay accounts receivable for many healthcare facilities of varying size, patient type, location and community demographics. Each Self Pay program is customized to meet the unique requirements of our healthcare clients and they are designed to improve recovery results beyond standard Self Pay programs. ProSource also provides: • Preregistration • Payment Monitoring • Day One Billing • Insurance Billing & Follow up • System Conversion • Denial Management BACKGROUND: A Midwest healthcare client with more than 400 healthcare providers, and more than 30 different clinics providing treatment ranging from basic medical services to advanced surgery, was experiencing difficulty recovering Self Pay revenue and lacked staff expertise in this critical area. SITUATION ANALYSIS: The client turned to ProSource to provide a Self Pay solution that could effectively increase recovery rates. It was believed that timelier patient follow up would be required to address the issue. PSB105A PROSOURCE The Professional Outsourcing Solution AN ARRAY SERVICES GROUP COMPANY An Array Services Group Company ©2012 ProSource Billing, Inc. All rights reserved. 250 14th Avenue East • Sartell, MN 56377 888-340-7243 • www.prosourcebilling.com