2. About HealthCell
• Founded in 2005 by a Physician & Management Consultant
• Growing 30% Annually
• Currently Serving
- 500 Clients Nationwide
- Solo and Group Providers, Hospitals, Software Vendors
About HealthCell
3. The HealthCell Focus
Reach your Revenue Potential
Expertise & Service
Shared Opportunity
Smart Tools
PERFORMANCE
The HealthCell Focus
4. Missed Revenue Opportunities
Practices lose 15% or more of their total revenue potential
every year due to inneffective tools and processes.
- Eligibility Denials
- Patient Collections
- Coding Denials
- Underpaid Claims
Missed Revenue Opportunities
5. 4 Pillars to Increase Your Revenue
• 5%
Increase in Patient Volume
• Decrease Eligibility Denials by
• 5%
3%
Increase in Patient Collections
• Capture Underpaid Claims by
5%
4 Pillars to Increase Your Revenue
6. We Grow Patient Volume
• Automated Voice and Text Reminders
- Decrease missed appointments
• Patient Recalls
- Proactive patient care and wellness
- Increase patient volume
• Patient Recalls
- Patients find you!
We Grow Patient Volume
7. Our Payer Communication Platform
Decreases Eligibility and Coding Denials
• We cover 100% of your payers
- The average system has 40%-60% coverage leaving practices to
“gamble” on their revenue
- Our solution eliminates 90% of payer phone calls related to patient
eligibility and benefits
• We scrub claims for denials and call payers for every denial
to avoid repeated denials
• We identify missed coding opportunities and benchmark
your E&M coding level
Our Payer Communication Platform Decreases Eligibility and Coding Denials
8. We Increase Patient Collections
• 30 day cycle paper statements are costly
- Average 3 to 4 per patient
- Patients seek convenience
• We provide 4 tools to maximize collections
- Patient Payment Estimator = Increased time-of-service collections
- Automated Bill-pay voice & text reminders with link & phone #
to call
- PCI Secure Online Patient Payment Site
We Increase Patient Collections
9. We Enforce Payment Accuracy
• Practices are underpaid 7% to 10% annually
- Mostly small dollars
• We build a knowledge base of your payer contracts
- Our solution flags underpayments
- We appeal ALL underpaid claims
- We will update new fee schedules
We Enforce Payment Accuracy
10. Client Centric Services
• You are assigned a dedicated Account Manager
• We work on your system and you have access to our RCM
tools for increased control
• Support includes phone, email and instant messenger 24/7
• Monthly progress reviews aligned with your goals
Client Centric Services
11. Successful Start
• AR Consultation and Denial Analysis
• Insurance Contract Review
• Personalized Goals and Financial Targets
• Scheduled Shadow Day
• 4 to 8 Weeks
Successful Start
