1. www.synergetiq.net
MISSION
Provide Innovative and Differentiated Strategies that Accelerate your Company’s Performance and
create Sustainable Competitive Advantage.
OVERVIEW
Synergetiq, LLC is a management-consulting firm, specializing in Service Business Leadership. We bring
decades of experience in organizational leadership, innovative service business strategy and operations,
corporate development and junior executive mentoring. We are thought leaders with extensive knowledge
gained from leading and consulting for businesses ranging in size from $1.5M to $200M across multiple
industries. Delivering engagements with a variety of best-known practices that are derived
from personal experience, a very deep network of professional colleagues and the foremost industry
associations. Synergetiq brings a multi dimensional view of the Service Market to its engagements as our
professional experience spans capital equipment manufacturers, critical component providers,
independently held companies and equipment service businesses. We deliver knowledge based strategic
solutions that can be communicated in actionable and practicable plans.
PROBLEMS WE SOLVE
Business Strategy Development and Performance Improvement – Medium to Large Service Businesses
Corporate Development – Middle Market Equipment, Engineering or Service Companies
Business Planning – Small Companies
Junior Executive Mentoring – Service Companies, Businesses or Organizations
Supply Chain Optimization – Growing Mid Sized to Large Companies
ISO9001 QMS Development and Support – Product and Manufacturing Based Companies
SAMPLE PROJECTS
High Tech Vacuum Pump Equipment Manufacturer. Advised Executive Management of a $200M
Service Business, performing a comprehensive Global Service Market Assessment, improved Product
Development Roadmap and Operational Strategy Transformation. Provided an extensive multi-faceted
plan to create and deliver differentiated Service Products, resulting in a ~50% revenue increase over a 3-
year period.
Middle-Market Electronics Repair Services Company. Guided the Ownership through Corporate Vision
and Strategy Development, thorough Market Analysis, detailed Product Roadmap Development and
definition of Annual Operating Plan accountability system resulting in market leading Service Delivery via
improved Operating Efficiency, Penetration of New Markets and quicker Product Development Cycle Times.
TESTIMONIAL
"MKS hired Jeff to perform an assessment of the strengths, weaknesses, and overall capabilities of our
World Wide service group. We contacted Jeff due to his experience, and accomplishments in this area over
many years while working for some very well run organizations. His work was detailed and professional,
and we are working on the areas that he suggested needed improvement, and capitalizing on our
strengths. We expect to see higher sales growth and improving profitability as we progress. I would
recommend Jeff's services in this consultative area in the future."
Gerald G. Colella - Chief Executive Officer & President, MKS Instruments, Inc.