Boost Performance Through Manufacturing Excellence

It long has been recognized that the manufacturing sector is
the foundation for economic vitality in the United States.

Since 1995, The Corporation for Manufacturing Excellence (Manex) has provided a
broad array of proven solutions and resources exclusively to manufacturers, distributors
and their supply chains, enabling them to compete on a global scale. We use a
holistic and proven approach—from strategy through implementation— to impact all
facets of business performance. The results: growth, profitability, and competitive
advantage.

Contents

• About Us

• Philosophy

• Approach

• Services and Solutions

• Team

• Case Studies

• Contact Us

This document and its contents in their entirety are Copyright ©Manex. All Rights Reserved.

“There has been an amazing transformation in the operations
workforce with regards to Lean implementation. A complete
paradigm shift has occurred enabling each employee to feel and
know they are empowered to use the Lean tools. The 5S
principles of Lean have been implemented by the employees at an
astonishing rate, showing how this concept is now a belief.”

- Jes Vargas, Director of Operations
Z-World

About Us

Boost Performance

In today’s extremely competitive global environment, manufacturers and distributors face significant
challenges to improve business performance. Now, more than ever, innovative business practices are
essential to create a vigorous and sustainable future in manufacturing.

“A lack of innovation is the most serious challenge facing the U.S. manufacturing base, because global
competition will continue to force increases in productivity, movement of commodity manufacturing
overseas, and displacement of American labor.”
— Thomas W. Eagar and Christopher Musso, Massachusetts Institute of Technology

Forward-thinking U.S. manufacturers are rising to the challenge and prospering with the support of dedicated
partners like Manex. Manex helps companies turn business challenges into business opportunities. We
provide high-value consulting and business advisory services that help manufacturers significantly increase
growth, productivity, quality, and profitability.

We work with you holistically, with a proven approach and unique skills that deliver immediate results and
position you for long-term success, while enabling you to serve your current customers effectively without
undue distraction.

Every day, we help manufacturing companies of all sizes use innovative practices to implement real business
change and achieve competitive results.

About Us

Knowledge and Expertise

Our manufacturing expertise covers the extended value chain — from supply chains through manufacturing
and distribution — for a broad range of industry sectors including aerospace, automotive, bio-tech,
communications, consumer packaged goods, food, heavy manufacturing, high-tech, medical devices,
pharmaceuticals, and precision manufacturing.

Our diverse team brings an average of 20 years experience to deliver a powerful depth and breadth of
industry and business know-how — from strategy through operations. We are nationally recognized for our
strategic, enterprise-level expertise and extensive front-line manufacturing experience.

As a member of the National Institute of Standards and Technology (NIST) Manufacturing Extension
Partnership (MEP) program, we draw upon a national network of resources covering broad expertise in
manufacturing best practices. We work in partnership with MEP to solve your challenges by advancing best
practices in manufacturing operations, methods, and processes.

With this unique blend of expertise, we help you become stronger and ultimately more profitable.

About Us

Analytical Approach > Dramatic Impact
Our team uses a fresh, analytical approach to help drive complexity out of your business and facilitate
your success.

We quickly examine your existing business and operations to identify potential problem areas and leverage
points to transform your business. Working collaboratively with you, we establish priorities and implement
solutions that deliver the optimum financial and operational impact.

These objectives become the scorecard for our team. We systematically remove bottlenecks and roadblocks—
while developing new ways to create value — by continuously working with you throughout the process to
deliver the greatest return on investment.

Manex prides itself on your long-term results and business success. The business value we
provide is measured by an independent third-party (NIST) to ensure we meet and exceed your
business objectives.

“What was accomplished here in one week, with support from
Manex was extremely valuable and worthwhile. In all my years of
manufacturing, I do not recall output as tangible as what we have
just experienced. We are seeing visible, very positive changes in our
staff and in the quality of our products.”

- Rick Brown, VP of Operations
Westcor

Philosophy

Manufacturing Vitality

Manex operates under the principle that manufacturing and distribution are the cornerstones of the U.S.
economy, playing a central role in American prosperity as one of the most vital sectors for economic growth.

Our sole purpose is to help manufacturers and distributors navigate successfully through volatile market
conditions to gain a competitive edge. We help you deploy world-class manufacturing techniques to improve
productivity levels, shorten supply chains, and deliver more customer value.

With our roots in manufacturing, our active participation in MEP, and a longstanding dedication to knowledge
transfer and implementation, we have a continued commitment to develop and deliver services that help you
thrive in a competitive environment.

Your success is our measure of success.

Philosophy

Change Innovation

The key to success in today’s rapidly evolving environment is to use change as a competitive edge. With an
eye on creating value, Manex helps you become more agile, harnessing change to transform your enterprise.

Our team works closely with you, as a business partner, identifying and implementing ways to enhance your
strengths and stay ahead of the competition. We help you build tomorrow’s enterprise today; beyond
adapting to change; creating it.

With clarity of vision and exceptional discipline, we help you create a sustainable competitive advantage.

“Company president, George Whitehill stated that this is the best
cash flow position that AMS has ever been in. Where we are right
now sets the stage for us to become the Silicon Valley solution for
new product introduction as the cornerstone for us to go through
dramatic growth in the next couple of years.”

- Ed Bless, VP of Business Excellence
AMS

Approach

Integrated Effectiveness

We work with our clients using a holistic approach looking at the business as an integrated, cohesive whole.
By engaging all levels of the organization – from senior management to line operators – we quickly achieve
dramatic results that are sustained for the long-term. Our disciplined approach supports the alignment of
strategy, process, people, and technology to help you effectively achieve your objectives and exceed your
performance goals.

Our full range of integrated services is tailored to your unique business needs. Using proven methodologies
and tools, in-depth expertise, and innovative solutions, we help you implement business improvements for a
flexible, highly responsive enterprise.

Together our holistic approach and differentiated services translate into increased business value for
our clients.

Approach

Rapid ROI > Sustained Results

Our focus is to enable fast returns on your investment and sustained results. With our holistic approach, we
pinpoint high-impact process improvements and identify critical ways to streamline operations to quickly
achieve cost efficiencies and increased profits. Coupled with long-term strategic vision, we facilitate ongoing
alignment of manufacturing operations with your overall business objectives. We deliver tangible results and
the agility to adapt to changing needs and market realities. Our projects average more than
600% annualized ROI - that's a $6 return for every dollar invested in these activities after just
12 months.

Throughout the process, we share information, insights, and best practices helping your existing workforce
adopt process improvements throughout your value chain. Knowledge transfer ensures new practices are
sustained for long-term, measurable results.

Our comprehensive services connect business objectives to operational execution. We arm you with the tools
and knowledge to respond to customer demands more quickly, improve profitability, and drive down costs
throughout your organization.

Through a collaborative, results-driven approach, we help you transform your business to maximize your
return on investment.

“Working with Manex made the process seem very easy in terms of
efficiency and smoothness. Many companies could learn valuable
lessons from Manex. We look forward to working with Manex in the
future when the need arises.”

- David Allen, VP Manufacturing and Operations
Marinco

Comprehensive Services

Tailored Manufacturing Solutions

Manex offers a full range of high-value consulting and business advisory services for the manufacturing sector
that spans the entire supply chain.

By offering integrated services, we provide solutions that enable you to:
• Create and maintain competitive advantage
• Position for sustained growth and profitability
• Increase revenue
• Improve efficiencies and reduce costs
• Reduce costs across the supply chain
• Optimize processes
• Reduce cycle time
• Manage for continuous improvement

To help you achieve quantifiable results we offer an integrated portfolio of offerings in the
following areas:
• Strategy
• People
• Process
• Performance


Strategy

As your strategic business advisor, Manex helps you identify and create new sources of value and growth in
your enterprise. With a fresh, analytical look at your market environment, required core competencies, and
current state of operation, we help you identify opportunities and develop viable strategies to realize them.

Our experienced team works with you to clarify business objectives, prioritize and execute upon
corporate initiatives, and define and implement performance measures and processes that help you gain
sustained results.

Our services and solutions include:
• Corporate Strategy & Business Planning
• Market Strategy
• M&A Advisory; Post-M&A Integration
• Organizational & Operational Design
• Product Line Extensions/Rationalization
• Manufacturing, Distribution & Channel Strategy
• In/Outsourcing (Make/Buy)
• Customer Satisfaction, Loyalty & Retention


People

With relatively high labor costs, U.S. manufacturers and distributors must seek out ways to compete on
productivity, product superiority, quality, and responsiveness to customer needs. These competitive
pressures put a high premium on the skills, morale, and commitment of employees.

With people as one of your greatest assets, Manex helps you enhance the skills and knowledge of your
workforce with innovative training and development programs. We specialize in providing comprehensive
solutions to ensure your workforce is skilled in advanced manufacturing methods and technologies to enable
future innovation in your enterprise. Through collaboration with universities and NIST, we deliver the latest
knowledge and thought-leadership in innovative manufacturing techniques to keep employees’ knowledge
and skills at the leading edge.

We help your employees – at all levels – develop the advanced skills required to meet the demands of an
increasingly complex environment.

• Knowledge Management
• Management Leadership Training
• Lean Operations & Six Sigma Training
• ISO 9001-2000 Implementation & Certification Assistance
• California ETP Training Funds


Process

The road to maximizing business performance frequently demands improving your enterprise’s core
processes. Our process consulting services align strategies, people, and technology with best-practice
business processes to deliver considerable business improvements and measurable outcomes.

Our proven set of best practices, supported by experienced professionals within manufacturing and
distribution, allow us to deploy customized high-value solutions to eliminate business process roadblocks
and waste, while simultaneously enabling growth. We identify opportunities for improvement through a
diagnostic review of current business processes, systems, and internal controls and determine whether
they add value and contribute to profitability.

Manex enhances your business performance by making complex customer requirements more
manageable through optimized and streamlined business processes. We specialize in helping
manufacturers and distributors increase revenues and reduce costs by refining and eliminating inefficient pro-
cesses and by introducing and implementing advanced processes.

Our process consulting approach couples quantifiable savings with significant business improvements. Beyond
the manufacturing floor and throughout the organization, our team can show you innovative ways to deliver
business optimization across the value chain.

• Lean Operations
• Six Sigma Quality Management
• Activity Based Management
• Process Design
• Supply Chain Management
• Procurement
• Quality Management Systems
• RCA, TQM, HACCP and cGMP


Performance

Manufacturing performance management is increasingly important as pressures to innovate continue to rise.
To be on the manufacturing forefront, companies must raise the bar on performance, quality, and cost with
continuous improvement efforts.

Manex helps develop and implement the right performance metrics to measure organization effectiveness
and its impact on profitability and productivity. We work with you to improve management decision making
with timely, relevant information important to achieving your business objectives. We implement processes
that automatically and proactively alert management to potential impacts, allowing you to make timely
decisions to optimize operations rather than simply react to events. Our experts help you implement best
practices, tools, metrics, and scorecards for competitive performance (with supporting what-if analysis) to
model impacts and create a closed loop process for continuous improvement.

We infuse performance management techniques in all of our services, knowing it is critical to the success of
your strategy, process, and people development initiatives.

• Executive Decision Support Systems
• Internal/External Benchmarking
• Management Dashboards & Scorecards
• Activity Based Cost/Profit Management
• Key Performance Indicators (KPIs)
• Profit Optimization
• Event Management

“The Manex team was instrumental in assisting our team during our
Value Stream Mapping Roadmap development sessions.
As a result, we have been working diligently on the
implementation of our Roadmap which has had significant impact
on reducing our lead time, increasing our quality and increasing our
value added activity during our processes.”

- Mauro Folena, Director of Operations
Coherent, Inc.

Team

In-depth Knowledge > Hands-on Experience

Manex offers a proven and experienced management team with extensive industry expertise and a
consulting team with significant experience in business strategy and manufacturing operations. We bring
applied knowledge and practical solutions, assisting diverse organizations optimize processes to drive down
supply chain costs, maximize the value of existing assets, and convert intellectual capital into profit.

With an average of 20 years of business strategy expertise and manufacturing experience, each of our
consultants has the industry skills and tools to quickly understand your needs, tailor solutions to meet your
business challenges, and deliver solid results. Our management team engages directly with you, utilizing a
wealth of experience in strategy, planning, and operations, to develop innovative solutions that deliver
important business benefits.

From business strategy and processes to hands-on implementation, we share experience and best practices
to help transform your business.

Our professional team is committed to your success.

Team

Name Title Education Years of Experience  S trategy Area of Expertise
Gene Russell CEO/Executive • BA - Economics Over 30  People • Corporate Strategy
Director University of California,  Process • Business Development
Los Angeles  Performance • Sales and Marketing
• Operations Management
• Process Improvement
• Product Line Development

Nana Cho Director of Corporate • MBA - Cornell University Over 15  People • Corporate Strategy
Development & • BA - University of  Process • Competitive Analysis
Executive Consultant Southern California,  Performance • Benchmarking
Annenberg School for • Complex Project
Communication Management


Bill Browne Director of Client Services • MBA - University of Over 34  People • Business Strategy
Detroit  Process • Lean Manufacturing
• BS in Engineering Arts -  Performance • Certifiied Six Sigma
Michigan State University Master Black Belt
(CSSMBB)
• Quality Systems

Gary Waters Executive Consultant • BA - Western Michigan Over 33  People • Lean Manufacturing
• Materials Management  Process • Purchasing
(APICS) & Purchasing  Performance • Materials Management
(NAPM) Certifications • Just-in-Time (JIT)
Environments

Michael Levin Executive Consultant • BA in Marketing - Over 30  People • Sales Training
California State University,  Process • Strategic Planning
Chico  Performance • Marketing Plans
• Leadership Training
• Presentation Skills
Training

Team

Eric W. Wiedenmann Executive Consultant • MBA - Kellogg School of Over 23  People • Strategic Marketing Plans
Management,  Process • Business Development
Northwestern University,  Performance & Sales Processes
• BS in Marketing- • Competitive Intelligence
Ashland University • Benchmarking

Name Title Education Years of Experience  S trategy Area of Expertise

Philip Cullen Senior Consultant • MBA in Finance & Over 22  People • Statistical Process Control
International Business -  Process • Lean Manufacturing
Santa Clara University  Performance • Continuous Improvement
• BA in Physics - Sonoma • Engineering Change Mgmt
State University • Process Qualification


Richard Jeffrey Lewis Management Consultant Over 31  People • Quality Management
 Process • Maintenance & Safety
 Performance • Plant Operations Mgmt
• ISO 9001:2000 & OSHAs
• Project Management


Greg Cho Senior Consultant • BS in Electrical Over 9  People • Supply Chain Management
Engineering - University  Process • Lean Manufacturing
of California, Davis  Performance • Production Management
• Six Sigma
• ISO 9001 Certification

Bios

Gene Russell
CEO/Executive Director strategy people process performance

Overview/Background
Gene Russell is CEO/Executive Director of Manex and has over 30 years of senior executive strategic planning, operational
management, and consulting experience in the manufacturing and technology sector. With his extensive knowledge of
manufacturing operations, he has developed and implemented key strategic initiatives for companies, allowing them to improve
performance and achieve profitable growth. He has a strong background in sales and business development and a keen
understanding of manufacturing strategies in the global environment.

Prior to joining Manex, Mr. Russell led companies within several rapidly changing industries including telecommunications, wireless
mobile, consumer electronics, major appliances and most recently the fireplace and home décor segments. As CEO of Pilgrim
Home and Hearth for the past six years, he restructured operations in the U.S. and China, diversified and revamped product lines,
expanded distribution channels domestically and internationally, and developed a management team to produce record results.

Mr. Russell's previous experience consists of key leadership roles with a variety of manufacturing and technology firms, including
Oregon Scientific, Haier America, SOS Wireless Communications, SDI Technologies and AT&T. In these executive positions, he was
instrumental in developing new business plans, core operational improvements and diversified product plans, as well as launching
significant business development and sales initiatives. In start-up firms, he led new ventures with conceptual ideas, and developed
them into successful operating entities with industry leadership positions. He has also served as a board advisor and distribution
consultant.

Mr. Russell holds a B.A. in Economics from the University of California, Los Angeles.

Areas of Expertise
• Corporate Strategy
• Business Development
• Sales and Marketing
• Business Transformation & Globalization
• Early Stage Management
• Distribution Management
• Product Line Development
• Operations Management
• Process Improvement

Bios

Nana Cho
Director of Corporate Development & Executive Consultant strategy people process performance

Overview/Background
Ms. Cho has over 15 years of extensive consulting and industry experience, spanning several industries, including consumer
products, high tech, financial services, entertainment, and telecommunications. She has in-depth expertise leading and implementing
initiatives in the areas of corporate strategy, new product development, strategic alliances, and market analysis to help companies
improve performance and achieve profitable growth.

Ms. Cho’s industry experience includes holding several senior roles with Citigroup in New York and London where she analyzed
multi-regional acquisition options in the financial services market and formulated growth strategies to improve market leadership
positions across multiple business lines. In addition, Ms. Cho was a consultant with Mercer in their Communication practice.

Ms. Cho holds an MBA from Cornell University’s Johnson Graduate School of Management and a BA with honors from the University
of Southern California’s Annenberg School for Communication.

Areas of Expertise
• Corporate Strategy and M&A
• Competitive Analysis and Benchmarking
• Market Research
• Financial Analysis
• New Product Development
• Complex Project Management

Representative Clients
AT&T Wireless, American Express Company, The J. Paul Getty Trust, Avnet, Inc., WebEx, Avery Dennison Corporation, WellPoint Inc.,
Allstate Insurance Company, The Walt Disney Company, Nestle, Citigroup, Inc., and Aramark Corporation.

Bios

Bill Browne
Director of Client Services strategy people process performance

Overview/Background
Mr. Browne has over 34 years of extensive manufacturing experience and expertise in general management, manufacturing operations,
quality systems, engineering, product development and continuous improvement initiatives, including Lean Manufacturing and Six
Sigma. As an experienced change agent, he has led numerous process improvement initiatives resulting in top-line and bottom-line
growth across a range of industry sectors and geographies, including China, Hong Kong and the UK.

Prior to joining Manex, Mr. Browne was General Manager at Triangle Coatings, Inc. where he was responsible for managing two
manufacturing operations. During his tenure, he led the organization to achieve a 20% improvement in productivity. Previously, Mr.
Browne held executive management positions with a number of organizations including Morgan Crucible, Consolidated Container
Company and Mattel, Inc., where he was instrumental in driving cultural transformations that enhanced profitability, productivity and
efficiency. Under his leadership at Mattel Toys Hong Kong, the operations doubled production without adding resources through the
implementation of Just-In-Time manufacturing techniques. During his work with General Motors, he developed the process for the
Vacuum Insertion of Engine Pistons, resulting in a pre-patent research disclosure.

Mr. Browne has led numerous Lean Manufacturing, quality (ISO 9001, 8D), product optimization, consumer pricing and workforce
development programs that achieved dramatic improvements in productivity and competitiveness. He has led implementations in the
areas of Product Design and Optimization using DFMEAs and PFMEAs and was part of the implementation team for a J.D. Edwards
ERP system into an $80MM company. Mr. Browne has also achieved the Six Sigma Master Black Belt (SSMBB) and Certified Design
for Six Sigma (CDFSS). Mr. Browne holds an MBA with high honors from the University of Detroit, and a BS in Engineering Arts (a
combination of Engineering and General Business) from Michigan State University.

Areas of Expertise
• Plant/Operations Management
• Supply Chain Management & Logistics
• Lean Manufacturing & Six Sigma
• Quality Systems
• Project Management

General Motors, Mattel Inc., TRW, Inc., Triangle Coatings, Morgan Crucible Company, LLC, Consolidated Container, Kelsey Hayes
Company, Bretford Manufacturing, Diagnostics for the Real World, Wilkinson Manufacturing, Cellotape, Cytosport, Northrop
Grumman and Crossfield Products

Bios

Gary Waters
Executive Consultant strategy people process performance

Overview/Background
Mr. Waters is a top-performing, solutions-driven consultant with more than 33 years of experience directing manufacturing operations.
An effective communicator capable of building professional relationships based on trust and mutual benefit, Mr. Waters’ years in the
manufacturing arena include positions as Plant Manager, Materials Manager, Purchasing Manager, and Technical Support Manager.

While working for several tier-one suppliers to Toyota and NUMMI, the General Motors/Toyota joint venture), Mr. Waters developed
his expertise in lean manufacturing and continuous improvement utilizing the Toyota Production System.

Mr. Waters holds a Bachelor of Business Administration degree in Business Management from Western Michigan and has earned
certifications in both Materials Management (APICS) and Purchasing (NAPM). He has also been featured in articles in Purchasing
Magazine and Ryder Resource Magazine.

Areas of Expertise
• Lean Manufacturing
• Purchasing
• Materials Management
• Just-in-time (JIT) Environments
• Health, Safety, Sexual Harassment, & Workplace Violence Education
• Stress Management

Firestone Tire & Rubber, Johnson Controls, Trim Masters, Toyota, General Motors, KS Automotive, Inc., Protective Treatments, Inc.,
and Masco Corporation.

Bios

Michael Levin

Overview/Background
With over 30 years as an Entrepreneur and Small Business Consultant, Mr. Levin and his company, Custom Solutions Inc., offer Sales,
Presentation Skills and Business Development Consulting. Mr. Levin's personally developed methods, through years of entrepreneurial and
corporate experience, have provided highly successful results for Fortune 50 companies through start up entrepreneurial ventures.

Mr. Levin has delivered his unique message on radio and television shows around the country. He is the author of "How to Make Your Business
More Successful" and "How to Take Your Product to Market". He has spoken before numerous groups and corporations and has been
published in business and trade journals. He has also been featured in Entrepreneur Magazine.

As a successful entrepreneur, Mr. Levin has personally launched both product and service businesses from scratch and developed them into
multi-million dollar ventures. His products, including those he has patented, have been sold worldwide in over 30,000 retail outlets. He recently
sold his automotive marketing business that serviced over 130 dealerships in Northern California.

Mr. Levin was an executive with Pepsi Cola, running very successful divisions in San Francisco, Oakland and Reno, Nevada. He also consulted
for Pepsi, developing and delivering sales management training programs.

Mr. Levin received a BA in Marketing from California State University, Chico.

Areas of Expertise
• Sales Training
• Strategic Planning
• Marketing Plans
• Leadership Training
• Presentation Skills Training
• Communication Skills Development

Pepsi Cola, Clorox, Oracle, Pacific World Corporation, DreamTime Inc., The Full Plate, Clocks Etc., Communication Catalysts,
Golden By-Products, Goodwin-Cole, Let's Play Recreation, Modular Rubber Drains, Millennium Molding, MBTechnology and numerous
entrepreneurs with new product launches.

Bios

Eric W. Wiedenmann

Overview/Background
Mr. Wiedenmann has over 23 years of in-depth expertise in sales, marketing and business development, helping organizations
increase profitability and improve competitiveness. As a management consultant, interim executive, and sales executive, he has
advised over 100 clients, including Fortune 500 companies, mid-sized firms and startups, in creating new sources of revenue and
generating profitable growth. His industry experience includes executive marketing and business development positions at Masco,
Avery Dennison, BP and CBC Industries.

Mr. Wiedenmann received an MBA from Kellogg School of Management, Northwestern University and a BS in Economics and
Marketing from Ashland University. He is an executive lecturer at Ashland University and has given business development speeches to
numerous CEO and COO advisory groups. Mr. Wiedenmann is also the publisher of “The Revenue Accelerator” newsletter and author
of “How to increase Sales in a Down Market”.

Areas of Expertise
• Strategic Marketing Plans
• Business Development and Sales
• Competitive Intelligence
• New Market Penetration
• Customer Satisfaction Benchmarking
• New Product Launches

IBM, Fujitsu, TRW Automotive, Tru-Si Technologies, Inc., Turbolinux, Bradley Corporation, Masco Corporation, Avery Dennison
Corporation, BP, CBC Industries, and SGI.

Bios

Philip Cullen
Senior Consultant strategy people process performance
Overview/Background
Mr. Cullen has over 22 years experience as a project engineer and operations analyst, contributing to the successful execution of
product development projects in high technology manufacturing environments and national laboratories. As an experienced operations
specialist, he has developed, documented and automated manufacturing and test processes to reduce waste, reclaim materials and
enhance profitability. He has resolved critical process and supply chain issues, saving money and time, and directly contributing to the
intellectual property assets of organizations. Mr. Cullen has extensive experience with Agile product life cycle management software
and is a skilled strategist, capable of resolving problems at the procedural level to enable progress.

Prior to joining Manex, Mr. Cullen served in a variety of senior engineering positions in high technology environments, including Photon
Dynamics, Inc, SOI Direct, Nutool, Inc., Accucorp Technical Services and Read-Rite Corporation. His previous experience also includes
management of a technical group in Advanced Manufacturing Engineering at Lam Research, as well as research positions with the
Lawrence Berkeley Laboratory and the UC Berkeley Space Sciences Laboratory.

Mr. Cullen received an MBA in Finance and International Business from Santa Clara University and a BA in Physics, with a
concentration in Chemistry from Sonoma State University.

Areas of Expertise
• Device Manufacturing • International Operations
• 5-Phase Project Management • Engineering Change Management
• Statistical Process Control • Process Qualification
• Lean Manufacturing • Yield Improvement
• Continuous Improvement • Cost Reduction
• Process Optimization • Process Planning

Photon Dynamics, Inc., Salvador Imaging, Lam Research, AccuCorp Technical Services, Read-Rite Corporation, Lawrence Berkeley
Laboratory, UC Berkeley Space Sciences Laboratory, Los Alamos National Laboratory, NASA, European Space Agency, Brelje &
Race Laboratories, Heller, Ehrman, White & McAuliffe, Courson Investments, ACWIB, Cellotape and Northrop Grumman

Bios

Richard Jeffery Lewis
Management Consultant strategy people process performance
Overview/Background
Mr. Lewis brings over 31 years of extensive manufacturing experience assisting organizations in improving productivity and
transforming their operations. As an award-winning professional in leading quality management practices, he has in-depth expertise in
total quality management, maintenance management, safety harmonization, and ISO compliance. Mr. Lewis has led strategic
manufacturing initiatives in organizations across North America, Europe, and the Caribbean. His experience spans a number of
sectors including the manufacturing, food, semi-conductor, and energy industries.

Mr. Lewis is the recipient of the distinguished Quality Assurance Institute “Best of the Best” award for the best quality process
software. In addition, he is a highly accredited expert, as a quality management facilitator, principal auditor, and accredited ISO 9000
consultant.

Mr. Lewis is a frequent speaker at industry-leading conferences and has authored a number of articles in various industry
publications, including Maintenance Technology and Food Quality. He also has a U.S. Patent for Technical Safety Confirmation which
includes techniques for safety lockouts using a mobile device.

Areas of Expertise
• Quality Management Systems
• Maintenance & Safety Management
• Plant/Operations Management
• ISO 9001:2000, OSHAS 18000, ISO 22000 & ISO14000
• Project Management, Training & Facilitation

LJ Engineering, Inc., STG Machine, Hayward Quartz Technology, Inc., West Coast Quartz, Sequoia Brass & Copper, APPRO
Systems, Inc., Screen-Tech, Inc., SAE, Inc., NASAM, Inc., Pacific Rubber, and Semitec.

Bios

Greg Cho
Senior Consultant strategy people process performance
Overview/Background
Mr. Cho is a highly skilled Senior Consultant with over 9 years of experience in manufacturing, production and supply chain
management. Mr. Cho's expertise includes supply chain integration, statistical analysis, Lean Manufacturing, Six Sigma and Quality
Management Systems.

Prior to joining Manex, Mr. Cho was a Quality Engineer with Sanmina-SCI where he analyzed and improved Supply Chain Quality
issues and developed new supplier processes to meet customer requirements. While in Manufacturing Management with Keola
Precision Technology, Mr. Cho managed projects and production, implemented Lean Manufacturing methods and led projects through
production life cycles. Mr. Cho also has experience in the implementation of ERP systems, assisting in the deployment of Epicor Vista
8.0 and administering company-wide shop floor data collection training. He has actively used Oracle 11i and Agile for data entry, data
extraction and report generation.

Mr. Cho has a BS in Electrical Engineering from the University of California, Davis. He is a Certified Quality Engineer (CQE) and has
achieved the Six Sigma Green Belt designation.

Areas of Expertise
• Supply Chain Management
• Production Management
• Six Sigma
• ISO 9001 Certification

Applied Materials, ASML, Brooks Automation, Inc., Cellotape Incorporated, Cisco Systems, Flextronics, Holz Rubber Company,
Kirkhill Rubber Co., LAM Research, Martin-Baker America, Military Aircraft Parts, Novellus Systems, Inc., Sanmina-SCI,
Super Trap Inc., Yaskawa Electric America and La Tortilla Factory

“Manex has been a tremendous partner helping us with our Lean
transformation. With their in-depth expertise, on-site support, and
commitment to results, they have been instrumental helping us not
only achieve significant results to date, but also ensuring that we
have the processes in place to sustain them in the future.”

- Tommy Dockery, Western Region Manager
Del Monte Foods

Client Summary

Client Name Industry  S trategy Solutions
Del Monte Foods Food Products  People • Lean Transformation
 Process
 Performance

United Services Transportation Equipment  People • Lean Certification
 Process • Lean Transformation
 Performance

Coherent, Inc. Electronics  People • Lean Manufacturing
 Process
 Performance

PowerLight Corporation Energy  People • Lean Manufacturing
 Process
 Performance

Northrup Grumann Electronics  People • Leadership & Management Training Program
Electronic Systems
 Process
 Performance

Client Summary

T.G.I.F. Body Shop Automotive  People • Comprehensive Lean Training Program
 Process
 Performance

Wilkinson Manufacturing Metals/Machines  People • Optimized New Facility Flow & Work Cell Layout
 Process • Lean Manufacturing
 Performance

Client Name Industry  S trategy Solutions
Max Machinery, Inc. Metals/Machines  People • ISO 9001:2008 Certification quality manual
 Process • Lean Manufacturing
 Performance • 6-Sigma DMAIC process
• Practical problem solving & Root Cause Corrective Action
(RCCA)

Goodwin-Cole Co. Textiles - Tents and Awnings  People • Hi-impact marketing collateral
 Process • Sales process
 Performance • Lean Manufacturing
• Lead and cycle times

Cellotape, Inc. Printing/Labels  People • 5-year sales growth plan
 Process • Current state and future state maps and layouts
 Performance • 5S and Lean Manufacturing

Client Summary

Pacific Biosciences Biotech  People • Lean Manufacturing
 Process
 Performance

La Tortilla Factory Food  People • Facilities Layout with improved set up/changeover process
 Process • Additional Capacity
 Performance • Overtime and labor savings

Millennium Molding Plastics/Rubber/Composites  People • Marketing Strategy
 Process • High Performance Website (SEO)
 Performance • Rebranding
• Revamped marketing methods/materials

Biotech Firm Biotech  People • Operational Assessment & 5S
 Process • Automation
 Performance

Large Rubber Recycler Recycling  People • Facilities Layout & Flow Processes
 Process • Strategic Visioning
 Performance • Business Case Template for Customer Ordering Process

Client Summary

Cultured Marble Products Construction/Contractors/  People • Layout and Flow Analysis
Remodeling  Process • Comprehensive 5S training
 Performance • Lean Manufacturing, KPIs and PPE
• Quality and Critical Control Points
• Energy Assessment

Galaxy Desserts Food Products  People • Value Stream Mapping
 Process • Initial Implementation and "Tuning"
 Performance • Workforce Development Support

Crossfield Products Construction/Contractors/  People • Lean Manufacturing
Corporation Remodeling  Process • Comprehensive Training Program
 Performance • 5S

Gayler Construction Construction/Contractors/  People • Strategy
Remodeling  Process • Management Facilitation
 Performance • Marketing Analysis

InsulTech LLC Insulating Compounds  People • Lean Manufacturing
 Process • High-level PPS Programs
 Performance • Re-layout of Office and Floor
• Kanban Replenishment System

Client Summary

Z-World Electronics  People • Lean Manufacturing
 Process
 Performance

Vicor - Westcor Division Electronics  People • Lean Manufacturing
 Process
 Performance

C&H Specialists Metals/Machines  People • Lean Manufacturing
 Process
 Performance

Advanced Material Electronics  People • Comprehensive Supply Chain Management Program
Solutions (AMS)
 Process
 Performance

Sequoia Brass & Copper Metals  People • ISO 9001:2000 Certification
 Process • ISO 9001:2000 Quality Management System
 Performance

Client Summary

Applied Thin Film (ATP) Semiconductor  People • ISO 9001:2000 Certification
 Process • ISO 9001:2000 Quality Management System
 Performance • Workforce Development

Morgan Hill Precision, Inc. Metals/Machines  People • ISO 9001:2000 Quality Management System
 Process
 Performance

Cholestech Corporation Health Care  People • Comprehensive Training Program
 Process • Business Communication Skills
 Performance • Experiment Design

Laird Manufacturing Food Products  People • Lean Transformation
 Process • Deep Dive Quality Assessment & Value Stream Map
 Performance • Kaizen Events

Clients

client >

Del Monte Foods

company profile >

Produces, distributes, and markets
premium, quality branded and private
label food and pet products. Market
leading brands in fruit, vegetable and
tomato products

client business need > approach > results delivered >

To accelerate the adoption of Lean across In collaboration with management, Manex Increased efficiency of its entire
the company, the Modesto California developed a comprehensive Lean Continuous Line with sustainable,
Continuous Line was selected as a model program. A complete life cycle approach enterprise-wide improvements supported
was used - awareness, immersion, by employees who are empowered,
to showcase the substantial benefits of
implementation, and sustainability. An engaged, and energized by a culture of
transforming the line with the
in-depth assessment was performed to Lean. Specific results include:
implementation of Lean practices. This line understand the environment and determine • Improved Overall Equipment
was chosen for its complexity in the key areas of focus and supporting Effectiveness (OEE) by 4.7%
operations - high volume of fruit, 24x7 metrics. The team was immersed into Lean • Reduced scrap by over 30%
operations, and seasonality. Achieving with comprehensive training, tools, and • Lean culture of continuous improvement
significant productivity improvements in processes - 5S Visual Factory, TPM, (plant-wide training of 233 employees,
this intricate environment would further the standardized work, practical problem owners and champions established,
rapid adoption of Lean practices solving, and cultural change activities. Kaizen events, Lean Management
throughout the company. Center)

A fruitful transformation improves OEE by 4.7% and reduces scrap
by more than 30%.

Clients

client >

United Services

company profile >

Leader in full-service commercial
aviation global Maintenance, Repair &
Overhall (MRO)


United Airlines has made Lean a Working with the United Services leadership Significant results include:
corporate-wide priority with the objectives team, Manex developed a powerful,
of creating a Lean culture committed to customized certification program to help • 185 employees, representing all
increasing quality and productivity participants learn Lean principles and tools departments, have completed the
throughout the organization. Since to achieve measurable improvements. This program
November 2005, a strategic team has program was based on a consistent • 8 sessions: each with 32 hours of Lean
been leading the charge for continuous standard developed by the leaders in curriculum, customized simulations and
Kaizen Events
improvement across United Services. As manufacturing excellence –the Society of
part of this priority, United Services turned Manufacturing Engineers (SME), the
• Bronze Level Lean Certification
Knowledge Certificates
to Manex to help ensure the consistent Association for Manufacturing Excellence
• Innovative Partnerships: Grants and
implementation of Lean through the (AME), the Shingo Prize for Excellence in
university credits provided in partnership
development of a Lean certification Manufacturing. The certification program with San Mateo County Community
program. modeled MRO processes within the College District
company to accelerate participant learning.

Powerful Lean Certification Program standardizes Lean practices and
strengthens the organization.

Clients

client >

Coherent, Inc.

company profile >

World’s leader in Photonics, supplying
laser systems, components, laser mea-
surement, control products, and preci-
sion optics to over 80 countries


Coherent’s global operations leadership Manex helped the global operations The comprehensive Value Stream Mapping
team wants to continue to build a culture leadership team in Santa Clara implement and roadmap of the Santa Clara operation
that is based on execution and operational process improvements using a have led to the following results:
commitment to results, fostering a team systematic, holistic Lean methodology.
dedicated to high standards of quality, • Improved collaboration with Material
leading edge technology, and continuous A three-phased approach was used to Management, Planning, and
improvement. focus on rapid implementation based on Manufacturing
near-term opportunities. • Reduced lead time in the RLS value
stream from 9 days to 7 days
The Coherent global leadership team
(22% improvement)
engaged Manex to help institute Lean as • Phase I: Assess (Value Stream Map) • Established flow manufacturing through
part of the company’s best practices by • Phase II: Design (Implementation enhanced material planning, better
evaluating key opportunities of Roadmap) supplier communication, and
improvement within the Santa Clara facility. • Phase III: Implement (Kaizen consolidation of work areas
Implementation)

Value Stream Mapping helps drive significant operational improvements.

Clients

client >

PowerLight Corporation

company profile >

Nation’s leading designer and installer
of grid-connected solar
electric systems and energy
efficiency services


With PowerLight’s rapid growth, Manex helped PowerLight implement The broad adoption of these practices has
management was looking for ways to operational process improvements by resulted in the following performance
improve operational performance by delivering a one-week Kaizen Blitz based improvements:
reducing operating costs and improving on 5S Principles and Visual Control.
overall productivity with the implementation Through in-depth simulations, the • Over 20% reduction in work-in-process
of Lean Principles. PowerLight team learned 5S methods inventory
instrumental in identifying wasteful activities • 20% reduction in lead time
throughout the organization. With this new • 20% immediate productivity
knowledge, the company has organized improvements
two additional Kaizen events and made a • Improved employee empowerment
considerable impact on productivity.

5S methods widely adopted for productivity gains.

Clients

client >

Northrop Grumman Electronic
Systems

company profile >

World leader in the design,
development, and manufacture of
advanced electronics for military,
civil, and commercial use


Northrop Grumman uses a thorough Manex partnered with the University of With the use of this program, employee
Performance Appraisal System to ensure Santa Cruz Extension in developing and turnover was significantly decreased with all
their employees operate at the highest delivering a comprehensive leadership and of the trained employees continuing their
levels in the industry. The management management training program that careers as leaders in the organization
team of the Electronic Systems facility addressed Northrop Grumman’s seven (0% turnover rate among trained
wanted to ensure that their employees leadership factors — use of judgment employees). Overall, employee relations,
exceeded the performance factors laid and initiative, employee coaching and communication, and teamwork improved
out in the appraisal system. development, teamwork and process across the facility as the trained employees
improvement, communication, personal used the tools and techniques learned in
effectiveness, framing strategy, and the program which ultimately increased
customer focus. 35 key employees and productivity.
managers were trained in these areas,
significantly improving their overall
performance and commitment to results.

Management training helps new division develop and retain key employees.

Clients

client >

T.G.I.F. Body Shop

company profile >

Full service auto repair business that
provides timely collision repair
services using the latest technology
and continuing education delivering
the highest levels of customer
satisfaction and quality


One of the challenges that T.G.I.F. Body Manex developed a comprehensive Lean Significant results include:
Shop is faced with is to become more training program that included:
efficient in an ever demanding industry • Increased sales by $500,000
which is in a technician shortage crisis. • Phase I - 7 types of waste, employee • Retained sales by $50,000
The continuing education of their empowerment, standardized work • Workforce development of $15,000
employees is part of their plan to ensure • Phase II - 5S, Visual Factory and Kaizen • Increased employee morale
high levels of customer satisfaction • Phase III - Implementation of 5S and
Visual Factory on the shop floor and in The owners of T.G.I.F. Body Shop have
through the consistent delivery of superior
the office continued to engage Manex in the
quality services. The owners turned to development and implementation of their
• Phase IV - Current state process
Manex to enhance their employee skills continuing education program for their
mapping, brainstorming, and future state
and make the business more efficient by mapping employees. Manex is currently providing
implementing Lean principles including a training on a number of different projects.
5S Workplace Organization system and
Visual Factory.

In-depth workforce development program drives productivity and
enhances competitiveness.

Clients

client >

Wilkinson Manufacturing

company profile >

Precision machine shop (metals and
plastics) providing product
development, prototyping, short-run
production and full production
services to customers in the building
and semiconductor industries


Wilkinson Manufacturing is currently Manex worked with Wilkinson Manufacturing Continuous, efficient flow patterns of
located in a 5500 square foot rented using a holistic, systematic approach to materials, personnel and information were
facility and is planning to move to a new develop an efficient flow for the new facility. implemented using consistent and
8500 square foot owned facility to provide repeatable processes. Significant results
the opportunity for a more functional layout Key elements included: include:
and room for growth, along with projecting • Optimizing “flow” and work cell layout in
a more professional image to current and the new facility (receiving/shipping and • Improved collaboration across the
prospective customers. An inadequate production areas) manufacturing team
layout can be highly detrimental to • Improving and sustaining workplace • 30% improvement in throughput
productivity and consequently profitability. organization at the new site • 20% reduction in labor costs
• Improving productivity and quality/yield • Workforce development improvements
Wilkinson engaged Manex to assist in • Providing a foundational understanding of $44,000
and initial implementation of lean
reaching their objectives for this new
manufacturing
facility

Optimized facility layout improves throughput by 30%.

Clients

client >

Max Machinery, Inc.

company profile >

Leading manufacturer of precision
flow meters and components for the
aerospace, semiconductor and medical
device industries.


As Max Machinery continues to focus Manex used a proven, tailored approach MAX dramatically increased production
on providing high quality solutions to its consisting of a detailed process map of the levels, reduced annual operating costs,
customers' needs, the management team operations from order entry through improved quality and improved time to
is proactively pursuing ISO Certification to shipping with a roadmap for improvement. market. MAX is positioned to exceed its
address client demand and competitive Actual activities included: operational requirements and achieve ISO
pressures in the marketplace. Manex 9001:2008 certification. Specific results
was asked to develop a comprehensive • Creation of current state process maps include:
review of the operations and develop and • Implementation of proven Lean
implement plans that would immediately Manufacturing principles • 50% improvement in cycle time with
improve the company’s operations and $20K/year in cost savings
• Implementation of two Kaizen Events
cost structure and prepare the company • 30% improvement in on-time-delivery
along with Practical Problem Solving &
for ISO 9001:2008 certification. • 22% improvement in first-pass-yield
Root Cause Correction Action (RCCA) • 30% reduction in rework
• Application of 6-sigma DMAIC Process • 35% reduction in ‘over-processing’
• Creation of the ISO 9001:2008 quality • 40% reduction in front office cycle times
manual and supporting documentation • Improved quality and scheduling

Operational efficiencies lead to 30% improvement in on-time-delivery.

Clients

client >

Goodwin-Cole Co.

company profile >

Manufacturer of products made from
natural or synthetic textile fabrics,
including awnings, canopies, tents,
flags and industrial textile products

client business need > approach > results delivered>

The company was finding itself in a The project consisted of 3 parts which The broad adoption of these practices has
commoditized space with declining sales. included, Strategy Development, Sales resulted in the following performance
They were experiencing a continual decline Force Effectiveness and Lean improvements:
in the number of opportunities in the Manufacturing. Specific steps included:
marketplace. • Increased sales close rate
• Identifying the company’s ideal markets • Developed more than 60 viable leads for
by developing hi-impact marketing the company to pursue
messages and collateral • Reduction in lead times by 20%
• Altering the sales process by adding • Cycle time reduction of 40%
hi-impact facts and figures, allowing
buyers to realize true long-term benefits
• Implementing Lean Manufacturing to
identify and resolve key differences in the
manufacturing process
• Reduction in lead and cycle times

Implementation of Lean Manufacturing results in 20% reduction in
lead times.

Clients

Client >

Cellotape, Inc.

company profile >

Leading manufacturer of high quality
labels for the Consumer Packaged
Goods Industry

client business need > approach > approach >

Cellotape’s strategic acquisition of a Manex used a tailored approach designed Cellotape dramatically increased production
competitor resulted in two divergent to maximize the available floor space, levels, reduced annual operating costs,
operations with an overlap in administrative improve time to market on all products and improved quality and time to market.
functions. The company’s executive ensure the company had sufficient capacity Specific results included:
management team wanted to evaluate the to support the company’s 5-year growth
consolidation of both locations into one plan. Manex implemented the following: Over $600k reduction in operating costs
site and implement operational • 35% improvement in machine uptime
improvement through the utilization of lean • 5-year sales growth plan • Consolidation of plant operations
manufacturing. In addition, Cellotape • “Machine uptime” improvement plan to resulting in over $1.2 million in savings
wanted to improve its total operational meet capacity needs • 80% reduction in non value added walk
effectiveness, reduce costs and improve • Current state and future state maps and time for inspectors
the "time to market" for designing and layouts to optimize shop floor operations • Reduction in order entry process by 35%
delivering their innovative labels. • 5S and Lean Manufacturing principles to • 34% reduction in lead times
reduce costs and defects, and improve • 45% reduction in cost of labels
profitability • Reduction of total energy costs by 35%

Implements world-class Lean Manufacturing to gain 32% in additional
capacity.

Clients

client >

Pacific Biosciences, Inc.

company profile >

Genome sequencing company
developing a transformative
singe-molecule DNA sequencing
platform


As a high performance organization, Manex developed this three-step process The implementation of Lean has helped the
PacBio identified Lean Manufacturing as a designed to achieve PacBio’s aggressive organization improve productivity and
critical way to achieve their strategic process optimization and operational increase the efficiency of its opertions.
objectives of increasing price performance improvement targets: Specific results include:
and overall capabilities in real-time DNA
sequencing. • Teach the Concept (TC) – PacBio’s • 40% increase in productivity
employees were trained in the concepts • Reduced floor space requirements by
PacBio turned to Manex as a partner to of Lean Manufacturing >50%, eliminating need for new building
transform their organization using Lean • Prove the Concept (PC) – Trainees • Doubled throughput in Surface
Manufacturing because of Manex’s participated in Lean simulation exercises Production
holistic, collaborative approach, • Implement the Concept (IC) – PacBio’s • Reduced cycle time by 68%
comprehensive Lean knowledge, and team identified opportunities to improve • Consolidated two “manufacturing areas”
in-depth manufacturing expertise. production processes, including a into one area without any downtime
current state map, a future state map and • Provided comprehensive Workforce
then the requisite steps to attain the development through Lean Manufacturing
future state training

Lean transformation drives a 500% increase in throughput.

Clients

client >

La Tortilla Factory

company profile >

Leading, worldwide manufacturer of
high quality tortillas and wraps for
domestic and international customers


The management team at La Tortilla Manex used a proven, approach designed Dramatically reduced setup/changeover
Factory recognized that in order to remain to increase throughput and increase time, increased inventory turns,
a leader in their industry, they needed to warehouse space availability. Just-In-Time implemented new scheduling system,
continually improve operational and philosophy was implemented, and the facility eliminated the need for an additional
financial performance. They were layout was optimized. Specific actions were: warehouse, and increased throughput.
specifically interested in improving their • Identifying high impact opportunities Specific results included:
operations by increasing throughput. The • Improving the line setup/changeover • Reduction of changeover time by 91%
company also had excessive waste as part process using a Kaizen event • 40% increase in total yearly capacity due
of their value stream, leading to high • Eliminating the need for an additional to the new scheduling system
• Reduction in overtime of $450K/year
inventory levels. This led management to warehouse location through the ‘Make
and labor savings of $350K/year
search for an additional warehouse to Order’ Kaizen event
• Estimated savings of $1M annually by
location to house finished goods. • Developing KPIs to sustain and measure eliminating the need for an additional
improvement warehouse location
• Benchmarking report for assessment • Improved flow/inventory management

Reduction in changeover time by 91% with additional capacity of
$2.6 million per year

Clients

client >

Millennium Molding

company profile >

Contract manufacturer of plastic,
rubber and composite parts,
specializing in recycled materials


Millennium Molding was interested in Manex helped Millennium Molding With a new marketing strategy in place,
developing a prioritized strategic, differentiate itself in the marketplace, using Millennium Molding has the necessary
marketing plan to determine which its unique “engineered solutions” capabilities tools to increase their visibility in the
marketplace and increase sales and
companies/segments to pursue, evaluate and business model. Specific steps were:
revenue. Specific results include:
the best way to engage prospective • Established marketing strategy
• New website with enhanced style and
buyers and take advantage of existing • Conducted market research and identified content and improved SEO
market opportunities. opportunities • Marketing materials for sales meetings
• Developed database of target customers • Database list of more than 35,000 leads
• Revamped marketing methods/materials • Improved closure rate of sales calls
• Developed sales capabilities • Anticipated sales to CalTrans, HOAs,
• Produced actual sales opportunities nurseries, other privates companies,
• Created high performance website (SEO) retail, etc.
• Provided Content Management System • Anticipated $600k in sales, translating to
• Rebranded with high-impact messaging 3.1 million pounds of recycled rubber

New website with enhanced style, content and Search Engine
Optimization (SEO)

Boost Performance Through Manufacturing Excellence

Boost Performance Through Manufacturing Excellence

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