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ERP Health Check:
Is your Business at Risk with
Your Legacy System?
W E B I N A R S E R I E S
T E A M W I T H T O D R I V E
B U S I N E S S P E R F O R M A N C E I M P R O V E M E N T S
Presentation Guidelines
 Phones are muted.
 Q&A at end, last 5-10 minutes
 Please ask questions through WebEx Q&A.
 Other communications through WebEx Chat.
 Use ‘Raise Hand’ if you’d like to ask a question directly.
 Look to the right of your screen for a grey box with + or – to
maximize or minimize your screen.
T O D AY ’ S M O D E R AT O R
W E LC O M E
KRISTEN RENDA
M A R K E T I N G P R O G R A M
M A N A G E R
T O D AY ’ S A G E N D A
 Introduction to Ultra Consultants
 Why Perform an ERP Health Check?
 Examining Value
 Examining Risk
 Five Factors for Evaluating ERP
 Estimating Cost
 Your Checklist
 Additional Resources
 Q&A
ULTRA CONSULTANTS
AN OVERVIEW OF
O ver 3 0 0 S u c c essfu l Projec ts
100% Focused on Manufacturing and
Distrib u tion
Head q u artered in Ch icago with Clients
Th rou g h ou t North A merica
Ultra’s Focus as a Valued Partner
Industrial
Equipment
20%
Other
19%
Consumer
Goods
12%
Industrial
Supplies
12%
Food &
Beverage
8%
Automotive
7%
Chemical
7%
Distribution
5%
Electronics
5%
Medical
5%
Clients by Industr y
Fou n d ed in 1 9 9 4
Under $50M
35%
$50M-$200M
33%
Over $200M
32%
Clients by S ize
Areas of Expertise
Business Process
Improvement
Technology
Selection
Solution
Implementation
Business
Transformation
BEST PRACTICES BUSINESS TRANSFORMATION LIFECYCLE
Your Independent Guide Through
the ERP Landscape
1 0 0 % Ven d or In d ep en d ent
4 0 + Ven d or Relation sh ips
2 0 + Ven d ors S elec ted & Man aged
?
W E L C O M E
GEORGE TRUDELL
 30+ Years Experience
 15 years in Industry
 ERP Implementation
Management
 Corp Director of Supply Chain
 Divisional Planning Manager
 Strategic Planning
 Master Scheduler
 15+ years in Consulting
 Brought BPI to Ultra
 ERP Selection & Implementation
= 100’s Companies
 Cloud ERP
T O D A Y ’ S H O S T
WHY PERFORM
AN ERP HEALTH CHECK?
Why Perform an ERP Health Check?
 A necessary and critical process
 Assesses value
 Assesses risk
 Leads to 2 important questions:
1. Is it time to begin thinking about upgrading my company’s ERP?
2. By staying put, what are the benefits that are being missed by my company?
Examine
Value
Examine
Risk
Move
forward?
Five
Factors
Cost
Estimate
ERP HEALTH CHECK:
EXAMINING VALUE
ERP Health Check: Examining Value
 Five areas of value:
1. Features and functions supported
ERP Health Check: Examining Value
 Five areas of value:
1. Features and functions supported
2. Integration with external systems, applications, customers and
suppliers
 Point solutions
 Customer and supplier portals
ERP Health Check: Examining Value
 Five areas of value:
1. Features and functions supported
2. Integration with external systems, applications, customers and
suppliers
3. End user technology
a) Look and feel
b) Workflow
c) Windows integration
ERP Health Check: Examining Value
 Five areas of value:
1. Features and functions supported
2. Integration with external systems, applications, customers and
suppliers
3. End user technology
4. Information: Business Intelligence
a) Dashboards
b) Scorecards
c) Data cubes
d) Report publishing
ERP Health Check: Examining Value
 Five areas of value:
1. Features and functions supported
2. Integration with external systems, applications, customers and
suppliers
3. End user technology
4. Information: Business Intelligence
5. Culture
11/30/201716
ERP Health Check: Examining Value
 Five areas of value:
1. Features and functions
supported
2. Integration with external
systems, applications,
customers and suppliers
3. End user technology
4. Information: Business
Intelligence
5. Culture
 Questions on value:
1. What is the value that our current
ERP system is providing?
2. What is the value of a new ERP
system?
3. Can our existing ERP system
match the value of the new ERP?
4. Is our business being held back by
the lack of an ERP system or one
that is up-to-date?
ERP HEALTH CHECK:
EXAMINING RISK
ERP Health Check: Examining Risk
 Five areas of risk:
1. System / Hardware health
ERP Health Check: Examining Risk
 Five areas of risk:
1. System / Hardware health
2. Vendor support
ERP Health Check: Examining Risk
 Five areas of risk:
1. System / Hardware health
2. Vendor support
3. IT staff’s ability to support
ERP Health Check: Examining Risk
 Five areas of risk:
1. System / Hardware health
2. Vendor support
3. IT staff’s ability to support
4. Security
ERP Health Check: Examining Risk
 Five areas of risk:
1. System / Hardware health
2. Vendor support
3. IT staff’s ability to support
4. Security
5. Government regulations
ERP HEALTH CHECK:
FIVE FACTORS FOR
EVALUATING ERP
ERP Health Check: Five Factors
1. Features & Functions • Products for industry?
• Products for vertical?
• Key features, functions
for each vertical?
ERP Health Check: Five Factors
1. Features & Functions
2. Cost & Contracts • Direct costs?
• Indirect costs?
ERP Health Check: Five Factors
1. Features & Functions
2. Cost & Contracts
3. Company Risk • Company history?
• Product history?
• Product sales
performance?
• Industry focus?
• R&D investment?
• Long-term prospects?
ERP Health Check: Five Factors
1. Features & Functions
2. Cost & Contracts
3. Company Risk
4. Technology & Platform Risk • Underlying technology?
• Technology direction?
• Cloud offering?
• UI, role centers, workflow, BI?
ERP Health Check: Five Factors
1. Features & Functions
2. Cost & Contracts
3. Company Risk
4. Technology & Platform Risk
5. Implementation & Support Risk • Led by partner or vendor?
• Industry experience?
• Implementation support?
• Post-implementation support?
ERP HEALTH CHECK:
ESTIMATING COST
ERP Health Check: Estimating Costs
 Cost considerations • Your type of industry
• Number of users
• Features needed
• Level of customization
• Anticipated transaction volume
• Third-party integrations
• Data mapping and conversion
• Vendors/Partners role
• Training
• Infrastructure/Hardware
• Recurring costs (license, subscription,
maintenance, support)
ERP Health Check: Estimating Costs
 Cost considerations
 Cost estimation:
 ((ERP users x $3000) x 2) + Hardware Cost
= Approximate cost of new system
ERP HEALTH CHECK:
YOUR CHECKLIST
ERP Health Check: Your Checklist
Value
Do the features (e.g., lot control) and functions (e.g.,
forecasting) supported by my legacy ERP system meet my
needs as a company?
Is my ERP system integrated or does it offer the technology to
perform basic integrations with outside systems?
Does my ERP offer a “Windows like” user experience, does it
have workflow, and does it offer seamless integration with MS
Excel?
Do I use the legacy ERP system for all the information
necessary to make day to day and month to month decisions
how to run the business both tactically and strategically?
When employees in your company say they are going to work
with the ERP system, are they enthusiastic about it and are
specifically the younger employees positive about the ERP
system?
Risk
Does the ERP system “go down” once a week? Once a
month? Is the system so slow that you will “hit enter” and go
to refill your coffee because you need to fill the time while you
wait?
Does the ERP vendor who owns the software rights to your
ERP system offer support / maintenance and upgrades?
Is your ERP system written in technology that is easy to find
and hire new employees to support?
Is your ERP system and the underlying business processes
PCI compliant?
Is your system able to perform the features and functions
required by the government regulators of your industry?
11/30/201734
AGENDA CHECK-IN
ERP Health Check: Agenda Check-In
 Introduction to Ultra Consultants
 Why Perform an ERP Health Check?
 Examining Value
 Examining Risk
 Five Factors for Evaluating ERP
 Estimating Cost
 Your Checklist
 Additional Resources
 Q&A
ADDITIONAL RESOURCES
Additional Resources – Ultra Education
 Library of informative white papers
 Case study success stories
 Monthly Industry Webinar Series
 Lunch & Learn Industry Insights
 OnDemand Webinars
ultraconsultants.com/erp-education/
UPCOMING EVENTS ultraconsultants.com//events/
EXPERT INSIGHTS
Cloud Webinar Series
 October 24th – 26th Daily at 1pm CDT
Lean Out Processes in Mixed Mode Manufacturing
 October 5th at 1pm CDT
QUESTIONS?
Thank You!
W E B I N A R S E R I E S
T E A M W I T H T O D R I V E
B U S I N E S S P E R F O R M A N C E I M P R O V E M E N T S

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ERP Health Check: Is Your Business at Risk with Your Legacy System?

  • 1. ERP Health Check: Is your Business at Risk with Your Legacy System? W E B I N A R S E R I E S T E A M W I T H T O D R I V E B U S I N E S S P E R F O R M A N C E I M P R O V E M E N T S
  • 2. Presentation Guidelines  Phones are muted.  Q&A at end, last 5-10 minutes  Please ask questions through WebEx Q&A.  Other communications through WebEx Chat.  Use ‘Raise Hand’ if you’d like to ask a question directly.  Look to the right of your screen for a grey box with + or – to maximize or minimize your screen.
  • 3. T O D AY ’ S M O D E R AT O R W E LC O M E KRISTEN RENDA M A R K E T I N G P R O G R A M M A N A G E R T O D AY ’ S A G E N D A  Introduction to Ultra Consultants  Why Perform an ERP Health Check?  Examining Value  Examining Risk  Five Factors for Evaluating ERP  Estimating Cost  Your Checklist  Additional Resources  Q&A
  • 5. O ver 3 0 0 S u c c essfu l Projec ts 100% Focused on Manufacturing and Distrib u tion Head q u artered in Ch icago with Clients Th rou g h ou t North A merica Ultra’s Focus as a Valued Partner Industrial Equipment 20% Other 19% Consumer Goods 12% Industrial Supplies 12% Food & Beverage 8% Automotive 7% Chemical 7% Distribution 5% Electronics 5% Medical 5% Clients by Industr y Fou n d ed in 1 9 9 4 Under $50M 35% $50M-$200M 33% Over $200M 32% Clients by S ize
  • 6. Areas of Expertise Business Process Improvement Technology Selection Solution Implementation Business Transformation BEST PRACTICES BUSINESS TRANSFORMATION LIFECYCLE
  • 7. Your Independent Guide Through the ERP Landscape 1 0 0 % Ven d or In d ep en d ent 4 0 + Ven d or Relation sh ips 2 0 + Ven d ors S elec ted & Man aged ?
  • 8. W E L C O M E GEORGE TRUDELL  30+ Years Experience  15 years in Industry  ERP Implementation Management  Corp Director of Supply Chain  Divisional Planning Manager  Strategic Planning  Master Scheduler  15+ years in Consulting  Brought BPI to Ultra  ERP Selection & Implementation = 100’s Companies  Cloud ERP T O D A Y ’ S H O S T
  • 9. WHY PERFORM AN ERP HEALTH CHECK?
  • 10. Why Perform an ERP Health Check?  A necessary and critical process  Assesses value  Assesses risk  Leads to 2 important questions: 1. Is it time to begin thinking about upgrading my company’s ERP? 2. By staying put, what are the benefits that are being missed by my company? Examine Value Examine Risk Move forward? Five Factors Cost Estimate
  • 12. ERP Health Check: Examining Value  Five areas of value: 1. Features and functions supported
  • 13. ERP Health Check: Examining Value  Five areas of value: 1. Features and functions supported 2. Integration with external systems, applications, customers and suppliers  Point solutions  Customer and supplier portals
  • 14. ERP Health Check: Examining Value  Five areas of value: 1. Features and functions supported 2. Integration with external systems, applications, customers and suppliers 3. End user technology a) Look and feel b) Workflow c) Windows integration
  • 15. ERP Health Check: Examining Value  Five areas of value: 1. Features and functions supported 2. Integration with external systems, applications, customers and suppliers 3. End user technology 4. Information: Business Intelligence a) Dashboards b) Scorecards c) Data cubes d) Report publishing
  • 16. ERP Health Check: Examining Value  Five areas of value: 1. Features and functions supported 2. Integration with external systems, applications, customers and suppliers 3. End user technology 4. Information: Business Intelligence 5. Culture 11/30/201716
  • 17. ERP Health Check: Examining Value  Five areas of value: 1. Features and functions supported 2. Integration with external systems, applications, customers and suppliers 3. End user technology 4. Information: Business Intelligence 5. Culture  Questions on value: 1. What is the value that our current ERP system is providing? 2. What is the value of a new ERP system? 3. Can our existing ERP system match the value of the new ERP? 4. Is our business being held back by the lack of an ERP system or one that is up-to-date?
  • 19. ERP Health Check: Examining Risk  Five areas of risk: 1. System / Hardware health
  • 20. ERP Health Check: Examining Risk  Five areas of risk: 1. System / Hardware health 2. Vendor support
  • 21. ERP Health Check: Examining Risk  Five areas of risk: 1. System / Hardware health 2. Vendor support 3. IT staff’s ability to support
  • 22. ERP Health Check: Examining Risk  Five areas of risk: 1. System / Hardware health 2. Vendor support 3. IT staff’s ability to support 4. Security
  • 23. ERP Health Check: Examining Risk  Five areas of risk: 1. System / Hardware health 2. Vendor support 3. IT staff’s ability to support 4. Security 5. Government regulations
  • 24. ERP HEALTH CHECK: FIVE FACTORS FOR EVALUATING ERP
  • 25. ERP Health Check: Five Factors 1. Features & Functions • Products for industry? • Products for vertical? • Key features, functions for each vertical?
  • 26. ERP Health Check: Five Factors 1. Features & Functions 2. Cost & Contracts • Direct costs? • Indirect costs?
  • 27. ERP Health Check: Five Factors 1. Features & Functions 2. Cost & Contracts 3. Company Risk • Company history? • Product history? • Product sales performance? • Industry focus? • R&D investment? • Long-term prospects?
  • 28. ERP Health Check: Five Factors 1. Features & Functions 2. Cost & Contracts 3. Company Risk 4. Technology & Platform Risk • Underlying technology? • Technology direction? • Cloud offering? • UI, role centers, workflow, BI?
  • 29. ERP Health Check: Five Factors 1. Features & Functions 2. Cost & Contracts 3. Company Risk 4. Technology & Platform Risk 5. Implementation & Support Risk • Led by partner or vendor? • Industry experience? • Implementation support? • Post-implementation support?
  • 31. ERP Health Check: Estimating Costs  Cost considerations • Your type of industry • Number of users • Features needed • Level of customization • Anticipated transaction volume • Third-party integrations • Data mapping and conversion • Vendors/Partners role • Training • Infrastructure/Hardware • Recurring costs (license, subscription, maintenance, support)
  • 32. ERP Health Check: Estimating Costs  Cost considerations  Cost estimation:  ((ERP users x $3000) x 2) + Hardware Cost = Approximate cost of new system
  • 34. ERP Health Check: Your Checklist Value Do the features (e.g., lot control) and functions (e.g., forecasting) supported by my legacy ERP system meet my needs as a company? Is my ERP system integrated or does it offer the technology to perform basic integrations with outside systems? Does my ERP offer a “Windows like” user experience, does it have workflow, and does it offer seamless integration with MS Excel? Do I use the legacy ERP system for all the information necessary to make day to day and month to month decisions how to run the business both tactically and strategically? When employees in your company say they are going to work with the ERP system, are they enthusiastic about it and are specifically the younger employees positive about the ERP system? Risk Does the ERP system “go down” once a week? Once a month? Is the system so slow that you will “hit enter” and go to refill your coffee because you need to fill the time while you wait? Does the ERP vendor who owns the software rights to your ERP system offer support / maintenance and upgrades? Is your ERP system written in technology that is easy to find and hire new employees to support? Is your ERP system and the underlying business processes PCI compliant? Is your system able to perform the features and functions required by the government regulators of your industry? 11/30/201734
  • 36. ERP Health Check: Agenda Check-In  Introduction to Ultra Consultants  Why Perform an ERP Health Check?  Examining Value  Examining Risk  Five Factors for Evaluating ERP  Estimating Cost  Your Checklist  Additional Resources  Q&A
  • 38. Additional Resources – Ultra Education  Library of informative white papers  Case study success stories  Monthly Industry Webinar Series  Lunch & Learn Industry Insights  OnDemand Webinars ultraconsultants.com/erp-education/ UPCOMING EVENTS ultraconsultants.com//events/ EXPERT INSIGHTS Cloud Webinar Series  October 24th – 26th Daily at 1pm CDT Lean Out Processes in Mixed Mode Manufacturing  October 5th at 1pm CDT
  • 40. Thank You! W E B I N A R S E R I E S T E A M W I T H T O D R I V E B U S I N E S S P E R F O R M A N C E I M P R O V E M E N T S