This webinar discusses performing an ERP health check on a company's legacy ERP system. An ERP health check examines the value and risks of the current system to determine if an upgrade is needed. Key areas of value include features/functions, integration, technology, business intelligence and culture fit. Risk areas include system health, vendor support, IT support ability, security and regulations. The webinar provides a five factor framework to evaluate ERP systems and estimates typical upgrade costs. An accompanying checklist helps assess the legacy system's value and risks. The webinar aims to help companies decide if it is time to upgrade or what benefits they may be missing by staying with their current ERP.
Youth Involvement in an Innovative Coconut Value Chain by Mwalimu Menza
ERP Health Check: Is Your Business at Risk with Your Legacy System?
1. ERP Health Check:
Is your Business at Risk with
Your Legacy System?
W E B I N A R S E R I E S
T E A M W I T H T O D R I V E
B U S I N E S S P E R F O R M A N C E I M P R O V E M E N T S
2. Presentation Guidelines
Phones are muted.
Q&A at end, last 5-10 minutes
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Other communications through WebEx Chat.
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3. T O D AY ’ S M O D E R AT O R
W E LC O M E
KRISTEN RENDA
M A R K E T I N G P R O G R A M
M A N A G E R
T O D AY ’ S A G E N D A
Introduction to Ultra Consultants
Why Perform an ERP Health Check?
Examining Value
Examining Risk
Five Factors for Evaluating ERP
Estimating Cost
Your Checklist
Additional Resources
Q&A
5. O ver 3 0 0 S u c c essfu l Projec ts
100% Focused on Manufacturing and
Distrib u tion
Head q u artered in Ch icago with Clients
Th rou g h ou t North A merica
Ultra’s Focus as a Valued Partner
Industrial
Equipment
20%
Other
19%
Consumer
Goods
12%
Industrial
Supplies
12%
Food &
Beverage
8%
Automotive
7%
Chemical
7%
Distribution
5%
Electronics
5%
Medical
5%
Clients by Industr y
Fou n d ed in 1 9 9 4
Under $50M
35%
$50M-$200M
33%
Over $200M
32%
Clients by S ize
6. Areas of Expertise
Business Process
Improvement
Technology
Selection
Solution
Implementation
Business
Transformation
BEST PRACTICES BUSINESS TRANSFORMATION LIFECYCLE
7. Your Independent Guide Through
the ERP Landscape
1 0 0 % Ven d or In d ep en d ent
4 0 + Ven d or Relation sh ips
2 0 + Ven d ors S elec ted & Man aged
?
8. W E L C O M E
GEORGE TRUDELL
30+ Years Experience
15 years in Industry
ERP Implementation
Management
Corp Director of Supply Chain
Divisional Planning Manager
Strategic Planning
Master Scheduler
15+ years in Consulting
Brought BPI to Ultra
ERP Selection & Implementation
= 100’s Companies
Cloud ERP
T O D A Y ’ S H O S T
10. Why Perform an ERP Health Check?
A necessary and critical process
Assesses value
Assesses risk
Leads to 2 important questions:
1. Is it time to begin thinking about upgrading my company’s ERP?
2. By staying put, what are the benefits that are being missed by my company?
Examine
Value
Examine
Risk
Move
forward?
Five
Factors
Cost
Estimate
12. ERP Health Check: Examining Value
Five areas of value:
1. Features and functions supported
13. ERP Health Check: Examining Value
Five areas of value:
1. Features and functions supported
2. Integration with external systems, applications, customers and
suppliers
Point solutions
Customer and supplier portals
14. ERP Health Check: Examining Value
Five areas of value:
1. Features and functions supported
2. Integration with external systems, applications, customers and
suppliers
3. End user technology
a) Look and feel
b) Workflow
c) Windows integration
15. ERP Health Check: Examining Value
Five areas of value:
1. Features and functions supported
2. Integration with external systems, applications, customers and
suppliers
3. End user technology
4. Information: Business Intelligence
a) Dashboards
b) Scorecards
c) Data cubes
d) Report publishing
16. ERP Health Check: Examining Value
Five areas of value:
1. Features and functions supported
2. Integration with external systems, applications, customers and
suppliers
3. End user technology
4. Information: Business Intelligence
5. Culture
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17. ERP Health Check: Examining Value
Five areas of value:
1. Features and functions
supported
2. Integration with external
systems, applications,
customers and suppliers
3. End user technology
4. Information: Business
Intelligence
5. Culture
Questions on value:
1. What is the value that our current
ERP system is providing?
2. What is the value of a new ERP
system?
3. Can our existing ERP system
match the value of the new ERP?
4. Is our business being held back by
the lack of an ERP system or one
that is up-to-date?
19. ERP Health Check: Examining Risk
Five areas of risk:
1. System / Hardware health
20. ERP Health Check: Examining Risk
Five areas of risk:
1. System / Hardware health
2. Vendor support
21. ERP Health Check: Examining Risk
Five areas of risk:
1. System / Hardware health
2. Vendor support
3. IT staff’s ability to support
22. ERP Health Check: Examining Risk
Five areas of risk:
1. System / Hardware health
2. Vendor support
3. IT staff’s ability to support
4. Security
23. ERP Health Check: Examining Risk
Five areas of risk:
1. System / Hardware health
2. Vendor support
3. IT staff’s ability to support
4. Security
5. Government regulations
25. ERP Health Check: Five Factors
1. Features & Functions • Products for industry?
• Products for vertical?
• Key features, functions
for each vertical?
26. ERP Health Check: Five Factors
1. Features & Functions
2. Cost & Contracts • Direct costs?
• Indirect costs?
27. ERP Health Check: Five Factors
1. Features & Functions
2. Cost & Contracts
3. Company Risk • Company history?
• Product history?
• Product sales
performance?
• Industry focus?
• R&D investment?
• Long-term prospects?
28. ERP Health Check: Five Factors
1. Features & Functions
2. Cost & Contracts
3. Company Risk
4. Technology & Platform Risk • Underlying technology?
• Technology direction?
• Cloud offering?
• UI, role centers, workflow, BI?
29. ERP Health Check: Five Factors
1. Features & Functions
2. Cost & Contracts
3. Company Risk
4. Technology & Platform Risk
5. Implementation & Support Risk • Led by partner or vendor?
• Industry experience?
• Implementation support?
• Post-implementation support?
31. ERP Health Check: Estimating Costs
Cost considerations • Your type of industry
• Number of users
• Features needed
• Level of customization
• Anticipated transaction volume
• Third-party integrations
• Data mapping and conversion
• Vendors/Partners role
• Training
• Infrastructure/Hardware
• Recurring costs (license, subscription,
maintenance, support)
32. ERP Health Check: Estimating Costs
Cost considerations
Cost estimation:
((ERP users x $3000) x 2) + Hardware Cost
= Approximate cost of new system
34. ERP Health Check: Your Checklist
Value
Do the features (e.g., lot control) and functions (e.g.,
forecasting) supported by my legacy ERP system meet my
needs as a company?
Is my ERP system integrated or does it offer the technology to
perform basic integrations with outside systems?
Does my ERP offer a “Windows like” user experience, does it
have workflow, and does it offer seamless integration with MS
Excel?
Do I use the legacy ERP system for all the information
necessary to make day to day and month to month decisions
how to run the business both tactically and strategically?
When employees in your company say they are going to work
with the ERP system, are they enthusiastic about it and are
specifically the younger employees positive about the ERP
system?
Risk
Does the ERP system “go down” once a week? Once a
month? Is the system so slow that you will “hit enter” and go
to refill your coffee because you need to fill the time while you
wait?
Does the ERP vendor who owns the software rights to your
ERP system offer support / maintenance and upgrades?
Is your ERP system written in technology that is easy to find
and hire new employees to support?
Is your ERP system and the underlying business processes
PCI compliant?
Is your system able to perform the features and functions
required by the government regulators of your industry?
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38. Additional Resources – Ultra Education
Library of informative white papers
Case study success stories
Monthly Industry Webinar Series
Lunch & Learn Industry Insights
OnDemand Webinars
ultraconsultants.com/erp-education/
UPCOMING EVENTS ultraconsultants.com//events/
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