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Email marketing is an effective tool for your business. In fact, two thirds of global marketers
consider email marketing as a good tool in terms of ROI. It enriches communication with your
clients and helps to promote your business at the same time. It has the great advantage of
allowing you to target specific markets in which you may be interested. However you must take
into account some interesting facts to improve your email marketing activities. Read carefully
these relevant insights.
EMAIL DISTRIBUTION AND PEOPLE
40%
MOST
EMAILS
ARE
DELIVERED
AND
3
LESS THAN
USERS
ACTUALLY CLICK ON
A SPECIFIC
BUT ONLY
16 IN 100
RECIPIENTS
OPEN THEM
WHAT HAPPENS AT NIGHT?
FROM
DAYS OF THE WEEK
SATURDAY
WAS THE WORST
SUN
DAYS
ON
PEOPLE CLICK MORE ON LINKS
EMAIL’S WATINGS - 2013
EMAILING AT LUNCH TIME
IT SEEMS TO BE A BAD IDEA
BETWEEN
8:00 AND
11:59
LINK
AM
8.00 TO 11:59
2%EMAILS ARE
DELIVERED
22 in 100
PEOPLE OPEN
THEM
AND 4 USERS CLICK ON A LINK
Source: Experian Marketing Services
WERE THE DAYS WITH HIGHER OPEN
RATES IN 2012
50%
IN Q2 2013 AT LEAST
HALF OF THE
EMAIL OPENS
OCURRED
ONLY ON A
MOBILE DEVICE
BUT CUSTOMERS STILL PREFER COMPLETE
TRANSACTIONS OR CLICK ON LINKS USING A
DESKTOP
TUESDAY
MONDAY
WEDNESDAY
1
2
3
&
HOWEVER
Source: MailerMailer
PM
EMAILS SENT AT
NOON HAD THE
L O W E S T
OPEN RATES
IN 2012
Source: MailerMailer
11
%
4.5
%
52
%
AT THE 6-HOUR POST
DELIVERY THE EMAIL OPENS
AVERAGE IS:
AND, CUMULATIVELY, UP
TO THE FIRST 6 HOURS, THE
OPEN RATE IS ALREADY:
Source: MailerMailer
AFTER THE FIRST HOUR
POST-DELIVERY, EMAIL
OPENS PEAK, REACHING:
Slightly better
From: Jeeni
To: Jeeniusers@jeeni.net
Worse
Slightly better
No difference
No difference
Better
Sharply worse
Worse
Better
Sharply better
Slightly worse
No difference
No difference
Slightly better
Slightly better
Better
Better
No difference
No difference
No difference
No difference
Worse
Slightly better
Worse
Sharply better
No difference
Sharply better
Slightly worse
Worse
Better
Worse
Slightly better
Better
Collect only email at signup
Required confirmed opt-in
Include an offer in the first email
Personalize messages
Send welcome message
Begin regular sending within a week
Collect more than the name, zip
Send more than weekly
Send weekly
Send less than weekly
Include whitelisting reminder
EMAIL TACTICS MAPPED TO ENGAGEMENT OUTCOMES
Comparison of brands using tactics with those not using them (2013)
COMPANIES ARE ASKING
FOR LESS INFORMATION
TO SIGNUP
COMPANIES ARE MORE
COMMONLY STARTING THEIR
RELATIONSHIPS WITH A
WELCOME EMAIL
INBOX PLACEMENT READ RATE COMPLAINT RATE
1 IN 380%
39%
in
2013
COMPANY’S OFFERS
ARE LESS FREQUENT
IN THE FIRST EMAIL
COMPANIES ARE USING
OPT-IN METHODS TO
BUILD EMAIL LISTS
1 IN 4
EMAILS SENT LESS THAN WEEKLY
TEND SEE BETTER INBOX PLACEMENT,
READ AND COMPLAINT RATES THAN
THOSE SENT MORE FREQUENTLY.
ALSO OFFERS
OPT-DOWN
ALTERNATIVES
TO UNSUSBSCRIBE
PERSONALIZED
EMAILS GET THE
WORS INBOX
PLACEMENT
Source: Return Parh
DEVICES
REMEMBER: all these insights are indicative. They provide a launching point but we
recommend you to conduct your own testing different alternatives) and register its results in
order to take customized decisions for your business.
Source: Experian Marketing Services
Source: Experian Marketing Services
Created by @jeeninewswww.facebook.com/jeeni.net jeeni
ContentanddesignbyLuisSalerno

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Email marketing: relevant insights for your business.

  • 1. Email marketing is an effective tool for your business. In fact, two thirds of global marketers consider email marketing as a good tool in terms of ROI. It enriches communication with your clients and helps to promote your business at the same time. It has the great advantage of allowing you to target specific markets in which you may be interested. However you must take into account some interesting facts to improve your email marketing activities. Read carefully these relevant insights. EMAIL DISTRIBUTION AND PEOPLE 40% MOST EMAILS ARE DELIVERED AND 3 LESS THAN USERS ACTUALLY CLICK ON A SPECIFIC BUT ONLY 16 IN 100 RECIPIENTS OPEN THEM WHAT HAPPENS AT NIGHT? FROM DAYS OF THE WEEK SATURDAY WAS THE WORST SUN DAYS ON PEOPLE CLICK MORE ON LINKS EMAIL’S WATINGS - 2013 EMAILING AT LUNCH TIME IT SEEMS TO BE A BAD IDEA BETWEEN 8:00 AND 11:59 LINK AM 8.00 TO 11:59 2%EMAILS ARE DELIVERED 22 in 100 PEOPLE OPEN THEM AND 4 USERS CLICK ON A LINK Source: Experian Marketing Services WERE THE DAYS WITH HIGHER OPEN RATES IN 2012 50% IN Q2 2013 AT LEAST HALF OF THE EMAIL OPENS OCURRED ONLY ON A MOBILE DEVICE BUT CUSTOMERS STILL PREFER COMPLETE TRANSACTIONS OR CLICK ON LINKS USING A DESKTOP TUESDAY MONDAY WEDNESDAY 1 2 3 & HOWEVER Source: MailerMailer PM EMAILS SENT AT NOON HAD THE L O W E S T OPEN RATES IN 2012 Source: MailerMailer 11 % 4.5 % 52 % AT THE 6-HOUR POST DELIVERY THE EMAIL OPENS AVERAGE IS: AND, CUMULATIVELY, UP TO THE FIRST 6 HOURS, THE OPEN RATE IS ALREADY: Source: MailerMailer AFTER THE FIRST HOUR POST-DELIVERY, EMAIL OPENS PEAK, REACHING: Slightly better From: Jeeni To: Jeeniusers@jeeni.net Worse Slightly better No difference No difference Better Sharply worse Worse Better Sharply better Slightly worse No difference No difference Slightly better Slightly better Better Better No difference No difference No difference No difference Worse Slightly better Worse Sharply better No difference Sharply better Slightly worse Worse Better Worse Slightly better Better Collect only email at signup Required confirmed opt-in Include an offer in the first email Personalize messages Send welcome message Begin regular sending within a week Collect more than the name, zip Send more than weekly Send weekly Send less than weekly Include whitelisting reminder EMAIL TACTICS MAPPED TO ENGAGEMENT OUTCOMES Comparison of brands using tactics with those not using them (2013) COMPANIES ARE ASKING FOR LESS INFORMATION TO SIGNUP COMPANIES ARE MORE COMMONLY STARTING THEIR RELATIONSHIPS WITH A WELCOME EMAIL INBOX PLACEMENT READ RATE COMPLAINT RATE 1 IN 380% 39% in 2013 COMPANY’S OFFERS ARE LESS FREQUENT IN THE FIRST EMAIL COMPANIES ARE USING OPT-IN METHODS TO BUILD EMAIL LISTS 1 IN 4 EMAILS SENT LESS THAN WEEKLY TEND SEE BETTER INBOX PLACEMENT, READ AND COMPLAINT RATES THAN THOSE SENT MORE FREQUENTLY. ALSO OFFERS OPT-DOWN ALTERNATIVES TO UNSUSBSCRIBE PERSONALIZED EMAILS GET THE WORS INBOX PLACEMENT Source: Return Parh DEVICES REMEMBER: all these insights are indicative. They provide a launching point but we recommend you to conduct your own testing different alternatives) and register its results in order to take customized decisions for your business. Source: Experian Marketing Services Source: Experian Marketing Services Created by @jeeninewswww.facebook.com/jeeni.net jeeni ContentanddesignbyLuisSalerno