3. Occasions for formal oral Communication
Fear of Public Speaking
In Spotlight
Unprepared
Inexperienced
4. Occasions for formal oral Communication
What is Public Speech
Public speaking skill may be defined as the art of
appearing in front of an audience, facing the audience,
presenting your speech and making them understand
what you want them to understand within the limited
time and resources given to you.
6. Occasions for formal oral Communication
Public Speaking Tips
Do your Homework or research a topic
7. Occasions for formal oral Communication
Public Speaking Tips
Organize ideas logically
Employ quotations, facts and statistics
Start strong and close stronger
Incorporate humor
8. Occasions for formal oral Communication
Public Speaking Tips
Analyze your audience- deliver the message they want
to hear
9. Occasions for formal oral Communication
Public Speaking Tips
Eye contact
Interact with audience
10. Occasions for formal oral Communication
Public Speaking Tips
Time Management
Do not repeat yourself
Show positive attitude
Seek and utilize feedback
Handle unexpected issues smoothly
ex. Power cut, projector is not working
11. Occasions for formal oral Communication
Public Speaking (Things you shouldn’t do)
Reading directly from notes
Turn back on audience
Hands in pockets
12. Occasions for formal oral Communication
Public Speaking (Things you shouldn’t do)
No um, ah, you know
No nervous gestures
Talking too fast or talking too quietly
13. Occasions for formal oral Communication
Public Speaking (Things you should do)
Eye Contact
Can glance at notes
Appropriate gestures
Rhetorical questions to involve audience
15. Your top fears
Speaking to a group
Heights
Insects & Bugs
Financial Problems
Deep Water
Sickness Death
Flying
35%
10%
5%
15%
10%
10%
5%
10%
16. General pointers to improve speaking skills:
SPEAK
Be thoroughly aware of the subject.
Know the audience; tailor your speech to meet their
needs.
17. General pointers…contd.
Rehearse your speech well and time it.
Practice good articulation:
Make exaggerated use of articulators.
Pay attention to proper diction, pronunciation & stress.
Use voice modulation.
18. General pointers…contd
Show interest and enthusiasm.
Begin well & end well.
Understand that stage fright is common and some
what necessary.
19. Other aspects of Presentation…
Speech Presentation--------
Give importance to :
o
Appearance
o
Voice
o
Body language
20. …aspects of Presentation
Speech Presentation Technical)
Visual Aids…………………..
Present them smoothly- Do not Talk while visuals
are being read by audience
Use “Storyboard” Approach- Match visuals with
your text
21. Most common PowerPoint mistakes
1)Many people tend to put every word
they are going to say on their powerPoint
slides. Although this eliminates the need
to memorize your talk , ultimately this
makes your slides crowded , wordy and
boring. You will loose your audience’s
attention before you even reach the
bottom of your……first slide.
22. Most common powerpoint mistakes
Many people do not run spell cheeck before their
presentation-BIG MISTAK!!!
Nothing makes you look stupid than spelling errors.
23. Bullet Pointing
Avoid
Excessive
Bullet-Pointing.
Only
Bullet
Key
Points.
Too
many
Bullet-Points
And
Your
Key messages
Will NOT
Stand out.
In fact,
The
Term
“Bullet-point”
Comes
From
People firing
Guns at
Annoying
Presenters.
24. Bad color schemes
Clashing background and funky colors can lead to:
Distraction
Confusion
Headache
sickness
27. Occasions for formal oral Communication
Meeting
Every day
83 million people attend
11.5 million meetings
28. TYPES OF MEETING
Formal and Informal
Decision making Meeting
Executive Meeting
Consultation Meeting
Briefing Meeting
Negotiation Meeting
Group Discussion
29. PURPOSE OF A MEETING
Reach a common decisions/ agreement
Solve a problem
Exchange ideas / experiences
Inform, explain, present – ideas
Give and get feedback on new ideas
Plan and prepare for action
30. PURPOSE OF A MEETING CONTD
Resolve differences
Clear misunderstandings
Generate enthusiasm
Seek co operation
Review and evaluate past performances
Create a feeling of solidarity ( Unity)
31. ROLE OF CHAIRPERSON
Overall charge of the proceedings
Follow procedure
State the purpose
Restrict discussion to the issue
Maintain time
Speak no more than 20% of the time
32. ROLE OF CHAIRPERSON CONTD…
Intervene in arguments / disputes
Arrange for proper recording
Deal with spot issues
Employ tact
Focus on those present
See to follow-up action
33. ROLE OF SECRETARY
Send notice on time
Organize the venue
Keep handouts etc. ready
Arrange for stationary
Test equipments
Take care of catering
Write minutes
34. ROLE OF PARTICIPANTS
Punctuality
Stick to the agenda
Contributing/ evaluating information
Raising questions
Listening attentively
Avoiding side discussions
Going along with the group
35. ROLE OF PARTICIPANTS CONTD…
Not interrupting other speakers
Co-operating
Showing courtesy
Keeping an open mind
Talking to the point
Following rules
Participating actively
36. ADVANTAGES OF A MEETING
Saves time
New information
Sense of participation
Democratic functioning
Bold/quick/joint decision-making
Prevention of mistakes
Idea development
37. DISADVANTAGES OF A MEETING
Sometimes…
- time consuming
- no decision taken
- lack of seriousness
- wasteful arguments
- Expensive
38.
39. NOTICE
Sent under proper authority
48 hours to 7 days notice
Name of the body/group to meet
Day, date, time and venue
Agenda and purpose
Sent to all expected to attend
40. AGENDA
Confirm the minutes of the previous
meeting
Items on the agenda
E.g.,- Appointment of sub-committee to…
- Proposal to open a branch
- Purchase of a generator etc.
41. MINUTES
Name of the body/ organization and nature
of meeting
Day, date, time and place of meeting
Name of the chairperson, secretary,
members present and absent
Attendees by invitation
Decisions/ resolutions
( The next meeting)
43. Definition of Group Discussion
Group Discussion is a modern method of assessing
students personality.
It is both a technique and an art and a
comprehensive tool to judge the worthiness of the
student and his appropriateness for the job.
44. Group Discussion
The term suggests a discussion among a
group of persons.
The group will have 8 & 12 members who will
express their views freely, frankly in a
friendly manner, on a topic of current issue.
Within a time limit of 20 to 30 minutes, the
abilities of the members of the group is
measured.
45. Benefits in Group discussion
Stimulation of thinking in a new way.
Expansion of knowledge
Understanding of your strength and weakness.
Your true personality is revealed and qualities of
leadership take shape
46. Benefits of group discussion
provides chance to Expose
Language skills
Academic knowledge
Leadership skills
people handling skills
Team work
General knowledge.
47. Do`s in group discussion
Appropriate to the issue .
Make original points & support them by
substantial reasoning .
Listen to the other participants actively & carefully.
Whatever you say must be with a logical flow, &
validate it with an example as far as possible.
Make only accurate statements.
48. Do`s in group discussion
Modulate the volume, pitch and tone.
Be considerate to the feelings of the others.
Try to get your turn.
Be an active and dynamic participant by listening.
Talk with confidence and self-assurance.
49. Don’ts during group discussion
Being shy /nervous / keeping isolated from G.D
Interrupting another participant before his
arguments are over
Speak in favour ; example:Establish your
position and stand by it stubbornly
Changed opinions
Don’t make fun of any participant even if his
arguments are funny.
50. Don`ts during group discussion
Don’t engage yourself in sub-group conversation.
Don’t repeat and use irrelevant materials.
Addressing yourself to the examiner.
Worrying about making some grammatical mistakes, for
your interest the matter you put across are important.
51. Important points in group discussion
Be assertive: An assertive person is direct , honest
careful about not hurting others ‘self-respect’.
A patient listener: listening to another person is one
way of showing appreciation.
Right language : Words can make friends & right
words at the right time make the best results.
Be analytical and fact-oriented : It is necessary to
make relevant points which can be supported with
facts and analyzed logically.
52. Accept criticism
If any member of the group criticizes or
disapproves a point, it is unwise to get
upset or react sharply.
In case the criticism is flimsy, the same can
be pointed out politely.
Maximize participation ; one must try to
contribute fully, vigorously & steadily
throughout the discussion.
Show leadership ability: A group discussion
also evaluates your leadership qualities.
54. How To Prepare For Job Interviews
Prepare yourself with effective interview
strategies before you actually go to an
organization and meet with the interviewer.
Increase your chances of success by using these
tips from the experts.
Preparation is the key to success
55. How To Prepare For Job Interviews
FIND DETAILS ABOUT THE INTERVIEW
GET GOOD DIRECTIONS
RESEARCH THE ORGANIZATION
PREPARE YOUR INTERVIEW MATERIALS
DRESS IN A MANNER THAT SUITS THE JOB
PAY ATTENTION TO DETAILS IN YOUR
APPEARANCE
HAVE PLENTY OF TIME TO GET TO THE
INTERVIEW
56. GROOMING
Shower, Hair shampooed
Clothes – clean, neat,
appropriate for a job
interview
Shoes are cleaned and
shined
ATTITUDE
Be punctual, realistic,
relaxed, courteous,
enthusiastic
Show initiative
Smile, pleasant greeting,
firm handshake
57. Competency-based Interviews
Company identifies key skills required for job
Designs questions to elicit evidence of skills
Emphasis on past behaviour as predictor of success
Teamwork: Describe a team project you worked on. What problems arose?
How did you deal with them?
Communication Skills: Describe situation when you had to persuade
others to support your view. Give an example of any reports you’ve written which
illustrate your writing skills
Interpersonal skills: What kinds of people do you find it difficult to work
with? How do you handle those situations?
Taking Responsibility: Describe a time when you took responsibility to
achieve a challenging goal
Problem-solving:Tell about a time when you had several tasks to manage at
one time with conflicting deadlines.
58. Responding to Competency Q
Q Give me an example of a problem you encountered.
How did you approach it. What was the outcome?
STAR response
S: Describe the situation
T: Explain the task/problem that arose
A: What action did you take?
R: What was the result or outcome?
What did you learn from this experience?
59. Your Answers
Listen carefully, seek clarification
Illustrate answers with real examples and
evidence
Be positive – constructive criticism
Keep answers specific
Take time to respond
Be alert to interviewer’s body language
Speak clearly, smile and show enthusiasm
Know what you want to say, and find the
opportunity
60. Qualities Employers Seek
Good all-round intelligence
Enthusiasm, commitment and motivation
Good communication skills
Team work ability
Ability to solve problems
Capacity to work hard
Initiative and self-reliance
Balanced personality
61. What creates a bad impression
Poor personal appearance
Negative attitude – evasive, using excuses
Lack of interest and enthusiasm
Lack of preparation
Poor knowledge of role
Failure to give concrete examples of skills
Over emphasis on money/rewards
Lack of career plan
