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                 T h e      J o u r n e y




A   ste p   by       step   approach    to   success




                 r
The Journey

          Stay put?

                         The Ripple Effect


                                             Vision


                                                      Who’s coming?



                                                                      Moving forward




r




Worldwide Consulting
T: +44 (0) 1270 758781
www.wwconsulting.com
Mike Emerton                         Jan Emerton
                                                            (Director)                           (Director)


                                                                   r




                Step by Step…
                          Business improvement               Over 25 years working in partnership
                    through people development               with world class companies


                                                             Established in the UK in 1982, WW Consulting is

                                                             a successful global consulting group, recognised

                                                             for integrity and business focus.


                                                             Our multi-national team of experienced

                                                             consultants all share the key attributes of

                                                             passion, expertise and empathy.


                                                             Our commitment is to add value by helping

                                                             people learn, grow and succeed, with the aim of

                                                             improving business performance and building

                                                             talent for the future.
Are we there yet?



                      Through the rough and the smooth



                                                         Riding the wave


                                                                                         We’ve arrived
STAY PUT …




To succeed organisations
         can’t stand still
        They need to be constantly moving forward,
       developing a culture that positively promotes
                    change and builds performance
We live in a challenging, changing world

                                         requiring new skills, new perspectives and new

                                         ways of working.


… or begin the journey?                  Staying put is not an option

                                         We’ll enable you to equip all of your people

                                         for the journey.


                                         Our integrated change management process

                                         provides a complete toolkit for leading and

                                         managing complexity.


                                         Our ‘Change Loop’ methodology champions

                                         and develops change agents and creates an

                                         organisational culture by providing direction

                                         and alignment of business objectives.




       “I gained the tools to analyze
    and handle my job and its changes”




  www.wwconsulting.com
THE RIPPLE EFFECT




         7 Key Steps
     The smallest action causes ripples
              that can create dramatic
                   far-reaching effects
Where do we need to go and how
A proven approach.                               are we going to get there?

 Seeing organisations and interelationships as   All companies need a consistent approach

 a whole rather than as individual elements      to people development at every level –

                                                 Organisation, Team, Individual and Self.


                                                 The ‘ripple effect’ is our ‘systems thinking’

                                                 framework and an effective methodology

                                                 for growth.


                                                 The Seven Steps are:
                                                 1. Vision
                                                      Where are we going?

                                                 2. Key stakeholder involvement
                                                      Who’s coming with us?

                                                 3. Strategy
                                                      All moving forward in the right direction

                                                 4. Development & Support
                                                      Keeping things rolling

                                                 5. Leading through turbulence
                                                      The rough and the smooth

                                                 6. Riding the Wave & Preparing to move on

                                                 7. Evaluation /Learning
                                                      We’ve arrived, what’s next?
  www.wwconsulting.com
VISION - WHERE ARE WE GOING?




           The best leaders
           set a clear compelling vision for the future
How do leaders make the
                                                vision live and turn it
                                                into reality?

What will it be like when we get there?
                                                We develop leadership capability at all levels

                                                enabling you to:
    “Leadership is not only a skill you have
   or don’t have. I now know that there is a    • Create focus, drive and energy around goals
   learning curve and development curve”        • Clarify ownership & accountability and set the
                                                  example by living and breathing your values

                                                • Motivate and communicate effectively across
                                                  organisational and functional cultures
    “The programme provided me with a
     toolkit for improving my leadership        • Operate with emotional and social intelligence
   capabilities, aligning my leadership style   • Develop strategic and operational excellence
        to others in my organization”
                                                • Demonstrate courage, integrity and openness
                                                  to change




  www.wwconsulting.com
WHO IS COMING WITH US?



  People own what
they help to create
         Identify key stakeholders
Gaining commitment and
                                           developing your people for
                                           the future

       “The benefit for me was to see      Talent management has never been more
       and realise the power of a well     important than it is today. How do you find and
             functioning team”             keep key people and build core strength and

                                           new skills for future success?
     “I want to cascade and transfer the
         learning among my team -
                                           Our approach is to help you identify key
          we own what we create”
                                           individuals and teams and determine the criteria
                                           and skills needed to succeed.


                                           We will evaluate your current performance,

                                           culture and business climate in the context of
                                           the strategy and the vision.


                                           Next we introduce our ‘High Performing Teams’
                                           framework. Our approach is to help teams


Involving everyone.                        understand the framework, what each element

                                           means and the implication for the team and the

                                           business. Once commitment to the journey is

                                           obtained, we work with teams and groups on
                                           how to get there, using our extensive toolkit of

                                           team development activities.




  www.wwconsulting.com
ALL MOVING FORWARD




A map for the journey
      and a detailed plan that is understood
                 and acted on by everyone
in the right direction.                       Harnessing the energy

                                              We will help you develop a communication

                                              and performance management strategy to

                                              systematically link performance levels and

                                              development needs to business objectives.


                                              We’ll show you how to align people by

   “I learned a great deal about motivation   empowering them to play a full and active

   and how best to work with other people     part in the decision making process and
          who may not think like I do”        reviewing progress.

        “I have been given tools and
                                              We begin the process by capturing views,
   processes that I will use in my managing
                                              attitudes and perceptions.
      and leading that will help increase
              the bottom-line”
                                              Then we will help you to set up robust

                                              performance management processes.


                                              Next, we will design and deliver appropriate

                                              training or development solutions.


                                              Finally, we’ll measure results against your

                                              pre-determined benchmarks and milestones.


   www.wwconsulting.com
ARE WE NEARLY THERE YET?




   Maintaining momentum
            and creating a ‘can do’ culture
Practices and procedures
                                             to support, motivate and
Keeping things rolling.                      develop your people

                                             We provide a comprehensive range of bespoke

                                             solutions and programmes to motivate your

                                             people and keep the organisation on track.


  “The coaching session was a wake-up call   Facilitation – anytime, any place, anywhere!
             for my behaviour”               From a half day team meeting to a full

                                             organisation – wide event.

        “Great facilitators who keep
          participants engaged”              Supporting and mentoring – we provide

                                             experienced professionals to help challenge

    “ Excellent coaches who really added     your thinking and offer fresh perspectives.

          value to the programme”
                                             Coaching – we identify innovative coaching

                                             solutions which are tailored to your specific

                                             needs. Working with individuals or groups the

                                             format can be face-to-face, telephone or online.




  www.wwconsulting.com
THROUGH THE ROUGH




          The business
      climate changes
Strategies to take changing circumstances into
  account through the good and bad times
Great leaders adjust the
and the smooth.                               sails appropriately

                                              In our fast changing global environment

                                              organisational, cultural and individual differences

                                              must be factored in to cope with turbulence.



    “Great international knowledge and
   awareness of cross-cultural problems”



     “WW’s fresh points of view on the
  cultural differences were very important.
      Very good experience in showing
    problems and the right approach to        We will help you deal constructively with
         manage cultural problems”            differences; positively address challenging

                                              behaviours and barriers, introducing you to new

                                              support systems as needed.


                                              Globalisation – we provide strategies to develop

                                              cross cultural awareness and resolve dilemmas.

                                              Team building and team climate diagnostics

                                              – when teams are faced with problems we can

                                              help them get back on course.

                                              Conflict management strategies – we have

                                              a range of solutions to help people manage

                                              conflict effectively.

                                              Resistance to change – we provide teams and

                                              individuals with the skills and confidence to

                                              understand and handle resistance.

  www.wwconsulting.com
RIDING THE WAVE

Celebrating success
    What’s new?    What’s different?
What appears to be the end of a journey is just

                                      the start of another. Successful companies

                                      recognise that they should already be looking

                                      for the next wave.


                                      Blue water thinking

                                      It is precisely when we are doing well that we

                                      should be preparing for the next journey. Blue

                                      water thinking means constantly challenging

                                      complacency and scanning the horizon to look

                                      for new, uncharted possibilities.


            “I gained courage for
          new ideas and creativity”




and moving on.                        Drifting around here is not
                                      an option

                                      Our programmes are designed to provoke and

                                      stimulate your people to think and operate

                                      more successfully.


                                      Creativity is important but innovative, forward-

                                      thinking strategies are crucial.


                                      We bring a culture of innovation into your

  www.wwconsulting.com                organisation and the skills to support it.
WE’VE ARRIVED,




  Seeking out
 new horizons
A new ripple effect
now what?                                   starts here

                                            Now a learning organisation is created.

                                            By using systems thinking , the ‘ripple effect’

                                            becomes a day-to-day reality.


                                            Motivated and revitalised by success, your

                                            ability to look back, re-evaluate and reinvent is

                                            now enhanced and improved.


  “I think this programme has opened up
    a new level of networking that is the
    foundation for cultural and business
            change in the future”

    “This course has been intensive but
            with massive value”

          “An amazing experience
                                            The vision for the next journey is clearly
            from start to finish”
                                            communicated and a new map is ready.




  www.wwconsulting.com
THE JOURNEY
CONTINUES…
                        “   I have worked with Jan and Mike from WW

                        for many years, both in Europe and the United

                        States, and have found them one of the very

                        few consultancies who can bridge the cultural

                        gap seamlessly with both individuals and

                        groups. Without their hard work in introducing

                        culture, understanding and the need for

                        superior performance the teams I have had

                        work with them simply would not have made it


                                          ”
                        as collective units




 www.wwconsulting.com
r




      Worldwide Consulting
    Dragon’s Wharf, Dragon’s Lane
         Moston, Sandbach
       Cheshire, CW11 3PA UK
       T: +44 (0) 1270 758781
     www.wwconsulting.com

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The Journey 13 5 09

  • 1. r T h e J o u r n e y A ste p by step approach to success r
  • 2. The Journey Stay put? The Ripple Effect Vision Who’s coming? Moving forward r Worldwide Consulting T: +44 (0) 1270 758781 www.wwconsulting.com
  • 3. Mike Emerton Jan Emerton (Director) (Director) r Step by Step… Business improvement Over 25 years working in partnership through people development with world class companies Established in the UK in 1982, WW Consulting is a successful global consulting group, recognised for integrity and business focus. Our multi-national team of experienced consultants all share the key attributes of passion, expertise and empathy. Our commitment is to add value by helping people learn, grow and succeed, with the aim of improving business performance and building talent for the future. Are we there yet? Through the rough and the smooth Riding the wave We’ve arrived
  • 4. STAY PUT … To succeed organisations can’t stand still They need to be constantly moving forward, developing a culture that positively promotes change and builds performance
  • 5. We live in a challenging, changing world requiring new skills, new perspectives and new ways of working. … or begin the journey? Staying put is not an option We’ll enable you to equip all of your people for the journey. Our integrated change management process provides a complete toolkit for leading and managing complexity. Our ‘Change Loop’ methodology champions and develops change agents and creates an organisational culture by providing direction and alignment of business objectives. “I gained the tools to analyze and handle my job and its changes” www.wwconsulting.com
  • 6. THE RIPPLE EFFECT 7 Key Steps The smallest action causes ripples that can create dramatic far-reaching effects
  • 7. Where do we need to go and how A proven approach. are we going to get there? Seeing organisations and interelationships as All companies need a consistent approach a whole rather than as individual elements to people development at every level – Organisation, Team, Individual and Self. The ‘ripple effect’ is our ‘systems thinking’ framework and an effective methodology for growth. The Seven Steps are: 1. Vision Where are we going? 2. Key stakeholder involvement Who’s coming with us? 3. Strategy All moving forward in the right direction 4. Development & Support Keeping things rolling 5. Leading through turbulence The rough and the smooth 6. Riding the Wave & Preparing to move on 7. Evaluation /Learning We’ve arrived, what’s next? www.wwconsulting.com
  • 8. VISION - WHERE ARE WE GOING? The best leaders set a clear compelling vision for the future
  • 9. How do leaders make the vision live and turn it into reality? What will it be like when we get there? We develop leadership capability at all levels enabling you to: “Leadership is not only a skill you have or don’t have. I now know that there is a • Create focus, drive and energy around goals learning curve and development curve” • Clarify ownership & accountability and set the example by living and breathing your values • Motivate and communicate effectively across organisational and functional cultures “The programme provided me with a toolkit for improving my leadership • Operate with emotional and social intelligence capabilities, aligning my leadership style • Develop strategic and operational excellence to others in my organization” • Demonstrate courage, integrity and openness to change www.wwconsulting.com
  • 10. WHO IS COMING WITH US? People own what they help to create Identify key stakeholders
  • 11. Gaining commitment and developing your people for the future “The benefit for me was to see Talent management has never been more and realise the power of a well important than it is today. How do you find and functioning team” keep key people and build core strength and new skills for future success? “I want to cascade and transfer the learning among my team - Our approach is to help you identify key we own what we create” individuals and teams and determine the criteria and skills needed to succeed. We will evaluate your current performance, culture and business climate in the context of the strategy and the vision. Next we introduce our ‘High Performing Teams’ framework. Our approach is to help teams Involving everyone. understand the framework, what each element means and the implication for the team and the business. Once commitment to the journey is obtained, we work with teams and groups on how to get there, using our extensive toolkit of team development activities. www.wwconsulting.com
  • 12. ALL MOVING FORWARD A map for the journey and a detailed plan that is understood and acted on by everyone
  • 13. in the right direction. Harnessing the energy We will help you develop a communication and performance management strategy to systematically link performance levels and development needs to business objectives. We’ll show you how to align people by “I learned a great deal about motivation empowering them to play a full and active and how best to work with other people part in the decision making process and who may not think like I do” reviewing progress. “I have been given tools and We begin the process by capturing views, processes that I will use in my managing attitudes and perceptions. and leading that will help increase the bottom-line” Then we will help you to set up robust performance management processes. Next, we will design and deliver appropriate training or development solutions. Finally, we’ll measure results against your pre-determined benchmarks and milestones. www.wwconsulting.com
  • 14. ARE WE NEARLY THERE YET? Maintaining momentum and creating a ‘can do’ culture
  • 15. Practices and procedures to support, motivate and Keeping things rolling. develop your people We provide a comprehensive range of bespoke solutions and programmes to motivate your people and keep the organisation on track. “The coaching session was a wake-up call Facilitation – anytime, any place, anywhere! for my behaviour” From a half day team meeting to a full organisation – wide event. “Great facilitators who keep participants engaged” Supporting and mentoring – we provide experienced professionals to help challenge “ Excellent coaches who really added your thinking and offer fresh perspectives. value to the programme” Coaching – we identify innovative coaching solutions which are tailored to your specific needs. Working with individuals or groups the format can be face-to-face, telephone or online. www.wwconsulting.com
  • 16. THROUGH THE ROUGH The business climate changes Strategies to take changing circumstances into account through the good and bad times
  • 17. Great leaders adjust the and the smooth. sails appropriately In our fast changing global environment organisational, cultural and individual differences must be factored in to cope with turbulence. “Great international knowledge and awareness of cross-cultural problems” “WW’s fresh points of view on the cultural differences were very important. Very good experience in showing problems and the right approach to We will help you deal constructively with manage cultural problems” differences; positively address challenging behaviours and barriers, introducing you to new support systems as needed. Globalisation – we provide strategies to develop cross cultural awareness and resolve dilemmas. Team building and team climate diagnostics – when teams are faced with problems we can help them get back on course. Conflict management strategies – we have a range of solutions to help people manage conflict effectively. Resistance to change – we provide teams and individuals with the skills and confidence to understand and handle resistance. www.wwconsulting.com
  • 18. RIDING THE WAVE Celebrating success What’s new? What’s different?
  • 19. What appears to be the end of a journey is just the start of another. Successful companies recognise that they should already be looking for the next wave. Blue water thinking It is precisely when we are doing well that we should be preparing for the next journey. Blue water thinking means constantly challenging complacency and scanning the horizon to look for new, uncharted possibilities. “I gained courage for new ideas and creativity” and moving on. Drifting around here is not an option Our programmes are designed to provoke and stimulate your people to think and operate more successfully. Creativity is important but innovative, forward- thinking strategies are crucial. We bring a culture of innovation into your www.wwconsulting.com organisation and the skills to support it.
  • 20. WE’VE ARRIVED, Seeking out new horizons
  • 21. A new ripple effect now what? starts here Now a learning organisation is created. By using systems thinking , the ‘ripple effect’ becomes a day-to-day reality. Motivated and revitalised by success, your ability to look back, re-evaluate and reinvent is now enhanced and improved. “I think this programme has opened up a new level of networking that is the foundation for cultural and business change in the future” “This course has been intensive but with massive value” “An amazing experience The vision for the next journey is clearly from start to finish” communicated and a new map is ready. www.wwconsulting.com
  • 23. CONTINUES… “ I have worked with Jan and Mike from WW for many years, both in Europe and the United States, and have found them one of the very few consultancies who can bridge the cultural gap seamlessly with both individuals and groups. Without their hard work in introducing culture, understanding and the need for superior performance the teams I have had work with them simply would not have made it ” as collective units www.wwconsulting.com
  • 24. r Worldwide Consulting Dragon’s Wharf, Dragon’s Lane Moston, Sandbach Cheshire, CW11 3PA UK T: +44 (0) 1270 758781 www.wwconsulting.com