This document discusses lean transformation at the societal level using the Shingo Prize levels of transformation as a framework. It asks how the lean journey can progress from tools and techniques to the systems level to create a more integrated and sustained improvement model for society. It also discusses how social media can enable this type of large-scale lean transformation by facilitating activities at each of the Shingo levels - principles, systems, and tools.

1. wikinetix - enablers of lean growth
THE ACTOR ATLAS & SHINGO
LEVELS OF TRANSFORMATION:
LEARNING FOR THE
INCLUSIVE SOCIETY
FROM LEAN MANUFACTURING
Wikinetix (B) -- Dr. Jan Goossenaerts
www.wikinetix.com
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twitter: @collaboratewiki
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2. SOCIETY-WIDE
wikinetix - enablers of lean growth
LEAN TRANSFORMATION QUESTIONS
1. At the society-wide systems level, can one explain
what the Shingo Levels of transformation represent
in terms of specific activities?
2. As society begins a lean (sustainability)
transformation, what does this mean at the tools &
techniques level in specific areas?
3. And how does the lean journey proceed to the systems
level, to create a more integrated and sustained
improvement model?
4. And what does it mean: a consistent lean society
culture?
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3. wikinetix - enablers of lean growth
THE ANSWER’S BUILT UP
 External and internal transformation are
interdependent
 Abstracting “corporate-context localizers”
 Regime shifts at Shingo’s three levels
 Principles: ref. Why Nations Fail
 System: domestic accountability
 Tools: the social media enablers
 The need for smart media solutions
 Towards a “Joint Transformation Regime’’
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4. INTERDEPENDENT
wikinetix - enablers of lean growth
TRANSFORMATIONS
Internal: Department to Organisation: the specific
activities comprise a lean approach
External: Process integration and intercommunity
exchanges require standards
In an extended enterprise or supply chain the
internal transformation space is constrained also
by external transformation enablers
Background: the USPI-NL roadmap, e.g. as in Section
1.5 of NISTIR 7259, Capital Facilities Information
Handover Guide, Part 1.
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5. EXTERNAL LEAN
wikinetix - enablers of lean growth
TRANSFORMATION CAPABILITIES?
Business to external relations: specific activities include
the articulation of the architecture content for the
links in the supply chain and other relations
How to drive society through the levels of
transformation? A first approach in "A multi-level
model-driven regime for value-added tax compliance in
erp systems. Computers in Industry 60 (9), 709-727.
Url: http://dx.doi.org/10.1016/j.compind.2009.05.013
Open access (draft):
http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1367042
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6. ABSTRACTING
wikinetix - enablers of lean growth
“CORPORATE-CONTEXT LOCALIZERS”
Principle-driven
Problem
/Gap
Peer Intelligence
(Market, Science,
Register System-driven
Roadmap,
Benchmarking,..) Problem
reference model Identification Tool-driven
Evaluation
/ Monitoring
Translation
real site Analysis and
s diagnosis
work system
site specific Intervention
reference model Implementation
Plan of action
Design
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More details: wikiworx: crb-methodology content

7. EMERGING REGIME SHIFTS AT EACH OF
wikinetix - enablers of lean growth
THREE LEVELS OF TRANSFORMATION (1)
Why • Extractive to inclusive
Principle- Nations political and economic
driven Fail institutions
• A systems approach to
System- OECD- domestic
driven DAC accountability in
development (ref.)
• Executives, managers
Tool-driven Social take social media
Media from idea to
action(ref.)
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Ens Dictionary: Regime (definition) .
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8. wikinetix - enablers of lean growth
TOOLS (ANSWERING 2)
Enablers, applying social media for
lean learning & lean enterprise
in a lean society:
 collective regulative bundle: link
 collective decision frame: link
 collaborative diagnostics : link
 collaborative therapeutics: link
 supporting dictionaries: link
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9. SYSTEM (ANSWERING 3)
wikinetix - enablers of lean growth
Service
providers – non
state
Citizens
Parlementarians,
political parties
Media & National Audit
professional Institutions
associations
Government
Service providers
- state
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Domestic accountability system model .
(OECD-DAC report) content

10. THE LEAN SOCIETY NEEDS
wikinetix - enablers of lean growth
SMART MEDIA SOLUTIONS
 create, maintain & provide smart content
 facilitate
the creative/deliberative work
towards the Lean Society at levels:
 Principles: extractive to inclusive institutions
 System: domestic accountability context
 Tools: smart media as part of point solutions
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11. THE REFORMED
wikinetix - enablers of lean growth
“TRANSFORMATION REGIME” (4)
Life-long learning & competitive
corporate-context transformation
on a level playing field of
political & economic institutions that
are inclusive from the local to the
global social context
enabled by Actor Atlas social repository
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12. ACTOR ATLAS UTILITY
wikinetix - enablers of lean growth
Service
providers –
non state
Parlementarians,
Citizens
political parties
Actor
Media &
professional
Atlas National
Audit
Institutions
associations
Service Government
providers
- state
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Further reading: .
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The Actor Atlas blog

13. wikinetix - enablers of lean growth
BACKGROUND:
DR. SHINGO &
LEAN MANUFACTURING
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14. wikinetix - enablers of lean growth
ORIGINS: THE INITIAL QUESTION
Q: According to the Shingo Prize Model, "As organizations
begin a lean transformation, it is usually at the tools &
techniques level in specific areas of the organization.
Ideally, the Lean journey then proceeds to the systems level,
creating a more integrated and sustained improvement
model."
Has anyone gone to the systems level and can explain what
that represents in terms of specific activities?
Asked by Samuel Tomas, on May 10, 2009, in the APICS Lean
community (APICS – The Association of Operations Management)
Featured as APICS Question of the week (March 22, 2010)
http://www.apics.org/default.htm .
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15. A NOTE ON THE SHINGO PRIZE FOR
wikinetix - enablers of lean growth
OPERATIONAL EXCELLENCE
The Shingo Prize is recognized as the premier award for
operational excellence. Its focus is on lean manufac-
turing and the elimination of waste: achieving demon-
strable business results through the application of
Dr. Shingo’s three levels of transformation:
 Principle-driven: imbedding principles into culture
 System-driven: structuring tools into a systems context
 Tool-driven: using specific methods to create point solutions
Further reading: The Shingo Prize for Operational Excellence
(Utah State University, Jon M. Huntsman School of Business)
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