1. James R. Kennedy
1315 E. Fairview Ave. Johnson City, TN 37601 | 865-437-0605 | jrk101781@gmail.com
Objective
 To continue my career with an organization that will utilize my MANAGEMENT, SUPERVISION
& ADMINISTRATIVE skills to benefit mutual growth and success. My aim as an entry-level
psychologist would be to contribute to the development and progress of the esteemed
organization by working in favor and for the betterment of the business, as well as
devoting my full time and energy in working for the company.
Skills & Abilities
 Impeccable ability to resolve problems
 Analytical reasoning
 High verbal and written communication skills
 Remarkable ability to multitask
 Excellent attention to detail
 Extensive knowledge of clinical counseling, as well as the principles, techniques and
terminology of psychiatric and psycho-social assessment
 Ability to handle emergency situations and maintain effectivework relationship
 Advanced computer proficiency, including MS Office and data entry
Experience
CLUB-Z TUTORING | FEBRUARY 2016 - PRESENT
 Meet with students either at public places around tri-city area where I live and
assist them in whichever area they may need help
 Implement individual studying methods to help improve overall grade
 Progress reports filled out after each session with student
CENGAGE CAMPUS STUDENT AMBASSADOR | DECEMBER 2015 – JANUARY 2016
 Assist students in setting up online accounts to purchase learning materials for their
classes

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 Coordinate with the learning consultant and the vice president of Cengage on progress
and keep track of any technical issues
 To tack pictures of students that I assisted in the process to use for advertising purposes
and get the students’ written consent
TUTOR/MENTOR | EAST TENNESSEE STATE UNIVERSITY | AUGUST 2015 - PRESENT
 Perform as a tutor/mentor by holding sessions throughout the week for students to
attend at their convenience
 Attend classes that I provide tutoring sessions for to gain general knowledge to better
assist students with their exams
 Developed a base plan dependent on the student's, as well as the professor's academic
goals
 Participated in mandatory as well as voluntary tutor training sessions
 Assisted in training new tutors, including review of their technique and progress with the
students
 Effectively worked with a diverse group of students, not limited to cultural background
but also learning abilities as well
 Coordinated multiple schedules in order to provide services to numerous students
 Worked with 5 students on an individual basis with a goal of increasing comprehension
accomplishing an overall 1.3-point increase in GPA by end of semester
PRIVATE CARE COORDINATOR | SELF EMPLOYED | MARCH 2009 – OCTOBER 2013
 Established, implemented and evaluated goals and objectives for home health services
and communicated those goals with the patient and families
 Provided daily direction to the medical staff in areas like care planning, scheduling,
documentation, productivity and patient care according to the patient and families'
needs
 Managed patient care expenditures/financials like labor, medical supplies, pharmacy and
patient care mileage
 Resolved patient care issues, problems and concerns that the patient or family may have
had
 Ensured that patient care requirements and expectations are met with appropriate
competence and deliverance
MARKETING MANAGER | WYNDHAM VACATION OWNERSHIP | JANUARY 2001 –
FEBRUARY 2008

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 Managed a team of up to 30 representatives
 Revitalized an under-performing team by creating structured processes as well as
improving communication skills and exceeded the first month's quota after doing so
 Exceeded monthly quotas for 16 months strait beginning in March of 2004
 Proposed new strategies to increase sales production without violating protocol.
 Initially I started employment with Wyndham as a regular sales representative and was
promoted to Quality Assurance Manager after being awarded top sales rep 5 out of the
6 months I had been there. About a year later I was promoted to Marketing Manager,
where I remained until the office closed down in February 2008.
Education
BACHELOR’S IN PSYCHOLOGY | DECEMBER 2015 | EAST TENNESSEE STATE UNIVERSITY
 Major: Psychology
 Minor: Sociology
 Concentration in Clinical Psychology
 The DEAN’S LIST
HIGH SCHOOL DIPLOMA| MAY 2000 | CAMPBELL COUNTY HIGH SCHOOL
 Awarded Valedictorian upon graduation.
References
DR. MATTHEW PALMATIER - OCCUPATIONS INSTRUCTOR AT EAST TENNESSEE STATE
UNIVERSITY – JOHNSON CITY, TN
 Relationship: Tutoring Supervisor
 Phone #: 423-439-4818
 E-mail: palmatier@etsu.edu
MICHAEL WELDON – CENGAGE LEARNING INC. - KNOXVILLE, TN
 Relationship: Consultant for Campus Student Ambassador
 Phone # 865-250-0844
 E-mail: michael.weldon@cengage.com

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TONY HOWELL - SENIOR MEDIATOR AT HUTSON AND HOWELL MEDIATION ASSOCIATES –
JOHNSON CITY, TN
 Relationship: Business Advisor
 Phone #: 423-328-5555
 E-mail: tlhowell240@yahoo.com
DANA LAUGHREN - INFUSION CODER AT MOUNTAIN STATES HEALTH ALLIANCE – JOHNSON
CITY, TN
 Relationship: Previous Co-worker
 Phone #: 423-388-9718
 E-mail: laughrendl@msha.com

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Letter of Recommendation
To whom it may concern;
It is my pleasure to write a letter of recommendation for Mr. James Kennedy. Although I
have not known James for long, I have been able to tell that he is responsible, trustworthy, and
hard working. James was hired by my company as a student ambassador. His duties included
assisting me with first class in-services where we walked students through the registration
process of our digital program, MindTap. We also demonstrated how the program works and
provided instruction on the program’s functionalities. James was not only there for each in-
service, he went above and beyond on his own time to help individual students who had trouble
registering their access codes. What I like best about his attitude is that he continues to ask how
he can help. I believe these qualities are what make James the most highly sought out tutor for
the Psychology department.
Even for all the attributes I have already mentioned, perhaps the most important quality
to note is his character. During our work time together, I learned that James has overcome
major physical and mental set-backs as a result of a horrendous car accident. Where most
people may have given up or thought the rehabilitation process too difficult, James embraced
the challenge and learned how to walk and talk again. Now he sees a bigger challenge in
creating a better life for his family, and he is doing everything he can do make that happen. It is
with utmost confidence that I recommend Mr. James Kennedy for any opportunity that allows
him to continue doing the right thing for him and his family.
Sincerely,
Michael Weldon
Senior Learning Consultant
Cengage Learning