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@chrispalle
@wisdomandcraft
wisdom 

+ craft
Design to

change a LifEBig Data for Mission-Driven Initiatives
(NYC)
– R. Buckminster Fuller
If humanity does not opt for
integrity we are through
completely. It is absolutely
touch and go. Each one of us
could make the difference.
Read more at http://www.brainyquote.com/quotes/quotes/r/rbuckmins153436.html#j7tfWPtGrKrH4y9S.99
Sustainability
(before moving on, what’s the first thing we think of?)
Sustainability
People
PROFITSPLANET
social
economicenvironment
Sustainability
People
PROFITSPLANET
social
economicenvironment
(first thing most people think of) (often not a consideration)
(forgotten, unless you’re involved)
Corporate Social 

Responsibility
Corporate Social 

Responsibility
As a concept, this sounds good and makes sense, but many companies think
Philanthropy is sufficient or it’s just Compliance & Risk Management; that is,
protecting their tails.
Greenwashing
Greenwashing
Just a Few Examples:
Hidden Trade-Offs (production of eco-friendly while destroying something else)
Misleading labels and an over abundance of labels
Irrelevance - “CFC-Free” CFCs are illegal; like saying a tree is “green”
Environmental full-cost accounting
Non-Direct Costs
Environmental + Social CostsTransaction Costs
Opportunity Costs
http://smallbusiness.chron.com/characteristics-full-cost-accounting-system-41699.html
A consideration of the ripple-effect a
purchase or profit venture has on the
environment and surrounding
communities
Costs associated with owning
a product or service after the
initial expenditure.
Costs of not pursuing an expenditure in
favor of another.
Inability to pursue an investment because
of the decrease in available funds.
Overhead and support costs
such as legal counsel,
training, etc.
11
Product Stewardship Ethical Consumerism
ensure that those who design,
manufacture, sell, and use
consumer products take
responsibility for reducing
negative impacts to the economy,
environment, public health, and
worker safety
http://productstewardship.us/displaycommon.cfm?an=1&subarticlenbr=231
‘Positive Buying’ - favors the purchase
of satisfactory products and services
‘Negative Purchasing’ – avoiding
products that are unsatisfactory
And company-avoidance – avoiding
companies with offending products
http://www.ethicalconsumer.org/shoppingethically/topethicaltips/whybuyethically.aspx
12
Whole-Life Cost 

(Aka Cradle-to-Grave)
What is a B-Corp
Certified to meet rigorous standards
of social and environmental
performance, accountability, and
transparency.
Committed to the health of
relationships and interdependence
we have with our communities,
environment, vendors, and
customers.
http://www.bcorporation.net/what-are-b-corps
14
Frameworks
15
16
Unhappy Designers
Boundaries with perceived
limitations
17
18
19
Most Control
Least Control
Most 

Aware
Least 

Aware
Pre
Parallel
Engaged
POST
wisdom 

+ craft
20
Design Research Framework™
21
Alex “Sandy” Pentland
"Alex Pentland, MIT (3238517166)" by Robert Scoble from Half Moon Bay, USA - Alex Pentland, MITUploaded
by Magnus Manske. Licensed under CC BY 2.0 via Wikimedia Commons - http://commons.wikimedia.org/wiki/
File:Alex_Pentland,_MIT_(3238517166).jpg#/media/File:Alex_Pentland,_MIT_(3238517166).jpg
Incentivizing the network - 

Generically, 2x - 4x more efficient over
the incentivizing the individual
Social Physics: How Good Ideas Spread
https://www.youtube.com/watch?v=HMBl0ttu-Ow
22
“Choice Architecture”
We should assume people will make errors, they
choose the path of least resistance, and don’t
follow instructions
Help people with decision-making by mapping
complex options to more simpler terms.
Selfless Default Settings
Reduce Options; promote healthier choices
Avoid Attribution Overload and TMI
Clear Feedback of impact from choices made
http://nudges.org/
23
Measuring Impact?
24
“Metrics matter…grant-making decisions
rely on the detailed expertise of program
officers as well as numerical calculations.
Metrics are always under revision, a
virtually never-ending project.”
*(Prev. Significance Labs)
25
Reducedarrest: Prevention of first-time arrest (as a result of
parenting improvement by high-quality programs)
Dental care: impact on earnings, adults
Education: Attendance—impact of asthma treatment on
parental, productivity
Eviction prevention: Decreased juvenile delinquency
26
27
28
Conclusion
We as design and business leaders have the ability to create
environments and ecosystems that affect lives.
The data is out there, but it’s not yet easily usable as
information. While it may not be the sexiest of endeavors, by
challenging the technology to provide the feedback from our
design decisions, we learn how we can affect change and make
impact through the products and services we create.
And if we know just how much we do impact the lives of others
around us, it just might make us consider the choices we make.
wisdom 

+ craft
29
Thanks!

Cue dialogue
@chrispalle
@wisdomandcraft

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Big Data for Mission-Driven Initiatives

  • 1. @chrispalle @wisdomandcraft wisdom 
 + craft Design to
 change a LifEBig Data for Mission-Driven Initiatives (NYC)
  • 2. – R. Buckminster Fuller If humanity does not opt for integrity we are through completely. It is absolutely touch and go. Each one of us could make the difference. Read more at http://www.brainyquote.com/quotes/quotes/r/rbuckmins153436.html#j7tfWPtGrKrH4y9S.99
  • 3. Sustainability (before moving on, what’s the first thing we think of?)
  • 5. Sustainability People PROFITSPLANET social economicenvironment (first thing most people think of) (often not a consideration) (forgotten, unless you’re involved)
  • 7. Corporate Social 
 Responsibility As a concept, this sounds good and makes sense, but many companies think Philanthropy is sufficient or it’s just Compliance & Risk Management; that is, protecting their tails.
  • 9. Greenwashing Just a Few Examples: Hidden Trade-Offs (production of eco-friendly while destroying something else) Misleading labels and an over abundance of labels Irrelevance - “CFC-Free” CFCs are illegal; like saying a tree is “green”
  • 10. Environmental full-cost accounting Non-Direct Costs Environmental + Social CostsTransaction Costs Opportunity Costs http://smallbusiness.chron.com/characteristics-full-cost-accounting-system-41699.html A consideration of the ripple-effect a purchase or profit venture has on the environment and surrounding communities Costs associated with owning a product or service after the initial expenditure. Costs of not pursuing an expenditure in favor of another. Inability to pursue an investment because of the decrease in available funds. Overhead and support costs such as legal counsel, training, etc.
  • 11. 11 Product Stewardship Ethical Consumerism ensure that those who design, manufacture, sell, and use consumer products take responsibility for reducing negative impacts to the economy, environment, public health, and worker safety http://productstewardship.us/displaycommon.cfm?an=1&subarticlenbr=231 ‘Positive Buying’ - favors the purchase of satisfactory products and services ‘Negative Purchasing’ – avoiding products that are unsatisfactory And company-avoidance – avoiding companies with offending products http://www.ethicalconsumer.org/shoppingethically/topethicaltips/whybuyethically.aspx
  • 12. 12 Whole-Life Cost 
 (Aka Cradle-to-Grave)
  • 13. What is a B-Corp Certified to meet rigorous standards of social and environmental performance, accountability, and transparency. Committed to the health of relationships and interdependence we have with our communities, environment, vendors, and customers. http://www.bcorporation.net/what-are-b-corps
  • 15. 15
  • 16. 16 Unhappy Designers Boundaries with perceived limitations
  • 17. 17
  • 18. 18
  • 19. 19 Most Control Least Control Most 
 Aware Least 
 Aware Pre Parallel Engaged POST wisdom 
 + craft
  • 21. 21 Alex “Sandy” Pentland "Alex Pentland, MIT (3238517166)" by Robert Scoble from Half Moon Bay, USA - Alex Pentland, MITUploaded by Magnus Manske. Licensed under CC BY 2.0 via Wikimedia Commons - http://commons.wikimedia.org/wiki/ File:Alex_Pentland,_MIT_(3238517166).jpg#/media/File:Alex_Pentland,_MIT_(3238517166).jpg Incentivizing the network - 
 Generically, 2x - 4x more efficient over the incentivizing the individual Social Physics: How Good Ideas Spread https://www.youtube.com/watch?v=HMBl0ttu-Ow
  • 22. 22 “Choice Architecture” We should assume people will make errors, they choose the path of least resistance, and don’t follow instructions Help people with decision-making by mapping complex options to more simpler terms. Selfless Default Settings Reduce Options; promote healthier choices Avoid Attribution Overload and TMI Clear Feedback of impact from choices made http://nudges.org/
  • 24. 24 “Metrics matter…grant-making decisions rely on the detailed expertise of program officers as well as numerical calculations. Metrics are always under revision, a virtually never-ending project.” *(Prev. Significance Labs)
  • 25. 25 Reducedarrest: Prevention of first-time arrest (as a result of parenting improvement by high-quality programs) Dental care: impact on earnings, adults Education: Attendance—impact of asthma treatment on parental, productivity Eviction prevention: Decreased juvenile delinquency
  • 26. 26
  • 27. 27
  • 28. 28 Conclusion We as design and business leaders have the ability to create environments and ecosystems that affect lives. The data is out there, but it’s not yet easily usable as information. While it may not be the sexiest of endeavors, by challenging the technology to provide the feedback from our design decisions, we learn how we can affect change and make impact through the products and services we create. And if we know just how much we do impact the lives of others around us, it just might make us consider the choices we make.
  • 29. wisdom 
 + craft 29 Thanks!
 Cue dialogue @chrispalle @wisdomandcraft