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jyteh-resume

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jyteh-resume

  1. 1. Teh Jin You Technical Manager (Enterprise Solutions) (9 years 4 months) Exabytes Network Sdn Bhd (+60) 0124597408 | jyteh407@gmail.com | MYR 7,000 | Jelutong, Penang Experience 9 years of total experience Jul 2006 - Present (9 years 4 months ) Technical Manager (Enterprise Solutions) Exabytes Network Sdn Bhd | Penang, Malaysia Industry Computer / Information Technology (Software) Specialization IT/Computer - Network/System/Database Admin Role Project Management Position Level Manager Monthly Salary MYR 5,000 From year 2006 - 2010, my job role as system engineer for this web hosting company includes as below :- 1. Helpdesk support ( Customer phones and emails (from company support ticketing system_ ) 2. Server monitoring ( Remotely monitor company servers at data center) 3. I've been awarded for best employees of the month as below:- http://blog.exabytes.com/2008/11/october-2008-employee-of-the-month http://blog.exabytes.com/2009/01/november-2008-employee-of-the-month http://blog.exabytes.com/2009/01/december-2008-employee-of-the-month http://blog.exabytes.com/2010/10/september-2010-employee-of-the-month On year 2011 , I've been promoted to Assistant Technical Manager. On 2011 - 2013 My job roles as Assistant Technical Manager are as below :- 1. Monitor on support enquiries /helpdesk . 2. Handle customer complains / feedback. 3. Support special customer who is using loadbalancer (Nuffnang ). 4. Supervise system engineers and plotting system engineer timetables. Some contributions I've done are - Mail spool monitoring scripts for Windows/Linux servers. - Spamexperts implementations for servers. - Built load balance + high availability solutions for PubilcGold website. On year 2014 , I've been promoted to Technical Manager (Enterprise solutions) My job roles are as below :- 1. Provide enterprise hosting solution (load balance + failover ) for customer. 2. Supervise dedicated/VPS/cloud server support team. Some contributions I've done are Copyright @ 2015 JobStreet.com
  2. 2. - Built enterprise hosting solution (load balance + failover ) solutions for some cluster such as churpchurp , beritadaily , nile.com.my , mycybersale.my and malaysia-chronicle. - Worked with project manager on solutions for LKIM project. - Trained up server support team on load balancer , failover and MySQL replications. Dec 2005 - Apr 2006 (4 months ) IT Officer Tresco Group of Companies Industry Transportation / Logistics Specialization IT/Computer - Hardware Position Level Fresh / Entry Level Monthly Salary MYR 150 Joining a team of fresh graduates in a project to computerize Tresco Group of companies. Help in developing website for Tresco (www.trescogroup.com). Develop websites for GMC.(www.gmcmal.com) and web portal for Chukai using Mambo (www.cukaipermai.com). Office computer and network maintenance. Assists in building VPN to link 3 branches of office (Kemaman, Shah Alam and Johore Bahru). Dec 2001 - May 2002 (5 months ) Network Technican Advancenet Technology(North) Sdn Bhd Industry Computer / Information Technology (Hardware) Specialization IT/Computer - Network/System/Database Admin Position Level Fresh / Entry Level Monthly Salary MYR 300 Performing good customer service as network technician at Advancenet Sdn Bhd (Seberang Prai Branch) (D-Link Distributor) from Dec 2001 -May 2002 . Help in organizing and participating in D-Link Reseller Technical Training. Education 2006 Kolej Universiti Kejuruteraan & Teknologi Malaysia Bachelor's Degree in Computer Science/Information Technology | Malaysia Major Computer Systems & Network CGPA 3.72/4 2003 Politeknik Seberang Perai Diploma in Computer Science/Information Technology | Malaysia Major Information Technology CGPA 3.88/4 Skills Copyright @ 2015 JobStreet.com
  3. 3. Advanced Windows and Linux setup/troubleshooting, Linux Administration, Windows Server, Hosting control panel (cPanel), WebsitePanel Intermediate PC trobleshooting, Database management, Networking troubleshooting, Linux Cluster Languages Proficiency level: 0 - Poor, 10 - Excellent Language Spoken Written Bahasa Malaysia 9 9 Chinese 9 9 English 7 7 Additional Info Expected Salary MYR 7,000 Preferred Work Location Penang, Kedah, Perlis Other Information CAREER OBJECTIVE: To advance in and involve with latest telecommunication, ICT and networking technologies. WORK EXPERIENCES: 1. Propose/Build Enterprise web hosting solution for customer , 9 years of working experience in web hosting industry. 2. MIS Department of a shipping company (Tresco). 3. Network Technician for a network devices distributor company. PERSONAL STRENGTHS: 1. Never give up. 2. Hard working. 3. Creative and Innovative. About Me Gender Male Age 33 Telephone Number (+60) 04-2836579 Address 9B-08-05, Taman Kheng Tian, Jalan Van Praagh, 11600, Jelutong, Penang, Malaysia Nationality Malaysia Copyright @ 2015 JobStreet.com

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