1. Teh Jin You
Technical Manager (Enterprise Solutions) (9 years 4 months)
Exabytes Network Sdn Bhd
(+60) 0124597408 | jyteh407@gmail.com | MYR 7,000 | Jelutong, Penang
Experience
9 years of total experience
Jul 2006 - Present
(9 years 4 months )
Technical Manager (Enterprise Solutions)
Exabytes Network Sdn Bhd | Penang, Malaysia
Industry Computer / Information Technology (Software)
Specialization IT/Computer - Network/System/Database Admin
Role Project Management
Position Level Manager
Monthly Salary MYR 5,000
From year 2006 - 2010, my job role as system engineer for this web hosting company includes
as below :-
1. Helpdesk support ( Customer phones and emails (from company support ticketing
system_ )
2. Server monitoring ( Remotely monitor company servers at data center)
3. I've been awarded for best employees of the month as below:-
http://blog.exabytes.com/2008/11/october-2008-employee-of-the-month
http://blog.exabytes.com/2009/01/november-2008-employee-of-the-month
http://blog.exabytes.com/2009/01/december-2008-employee-of-the-month
http://blog.exabytes.com/2010/10/september-2010-employee-of-the-month
On year 2011 , I've been promoted to Assistant Technical Manager.
On 2011 - 2013
My job roles as Assistant Technical Manager are as below :-
1. Monitor on support enquiries /helpdesk .
2. Handle customer complains / feedback.
3. Support special customer who is using loadbalancer (Nuffnang ).
4. Supervise system engineers and plotting system engineer timetables.
Some contributions I've done are
- Mail spool monitoring scripts for Windows/Linux servers.
- Spamexperts implementations for servers.
- Built load balance + high availability solutions for PubilcGold website.
On year 2014 , I've been promoted to Technical Manager (Enterprise solutions)
My job roles are as below :-
1. Provide enterprise hosting solution (load balance + failover ) for customer.
2. Supervise dedicated/VPS/cloud server support team.
Some contributions I've done are
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2. - Built enterprise hosting solution (load balance + failover ) solutions for some cluster such as
churpchurp , beritadaily , nile.com.my , mycybersale.my and malaysia-chronicle.
- Worked with project manager on solutions for LKIM project.
- Trained up server support team on load balancer , failover and MySQL replications.
Dec 2005 - Apr 2006
(4 months )
IT Officer
Tresco Group of Companies
Industry Transportation / Logistics
Specialization IT/Computer - Hardware
Position Level Fresh / Entry Level
Monthly Salary MYR 150
Joining a team of fresh graduates in a project to computerize Tresco Group of companies.
Help in developing website for Tresco (www.trescogroup.com).
Develop websites for GMC.(www.gmcmal.com) and web portal for Chukai using Mambo
(www.cukaipermai.com).
Office computer and network maintenance.
Assists in building VPN to link 3 branches of office (Kemaman, Shah Alam and Johore Bahru).
Dec 2001 - May 2002
(5 months )
Network Technican
Advancenet Technology(North) Sdn Bhd
Industry Computer / Information Technology (Hardware)
Specialization IT/Computer - Network/System/Database Admin
Position Level Fresh / Entry Level
Monthly Salary MYR 300
Performing good customer service as network technician at Advancenet Sdn Bhd (Seberang
Prai Branch) (D-Link Distributor) from Dec 2001 -May 2002 .
Help in organizing and participating in D-Link Reseller Technical Training.
Education
2006 Kolej Universiti Kejuruteraan & Teknologi Malaysia
Bachelor's Degree in Computer Science/Information Technology | Malaysia
Major Computer Systems & Network
CGPA 3.72/4
2003 Politeknik Seberang Perai
Diploma in Computer Science/Information Technology | Malaysia
Major Information Technology
CGPA 3.88/4
Skills
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3. Advanced Windows and Linux setup/troubleshooting, Linux Administration, Windows Server,
Hosting control panel (cPanel), WebsitePanel
Intermediate PC trobleshooting, Database management, Networking troubleshooting, Linux
Cluster
Languages
Proficiency level: 0 - Poor, 10 - Excellent
Language Spoken Written
Bahasa Malaysia 9 9
Chinese 9 9
English 7 7
Additional Info
Expected Salary MYR 7,000
Preferred Work Location Penang, Kedah, Perlis
Other Information
CAREER OBJECTIVE:
To advance in and involve with latest telecommunication, ICT and networking technologies.
WORK EXPERIENCES:
1. Propose/Build Enterprise web hosting solution for customer , 9 years of working experience in web hosting industry.
2. MIS Department of a shipping company (Tresco).
3. Network Technician for a network devices distributor company.
PERSONAL STRENGTHS:
1. Never give up.
2. Hard working.
3. Creative and Innovative.
About Me
Gender Male
Age 33
Telephone Number (+60) 04-2836579
Address 9B-08-05, Taman Kheng Tian, Jalan Van Praagh, 11600, Jelutong, Penang,
Malaysia
Nationality Malaysia
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