Its help them to know the risk management or assesement as applied to safety and security

1. RISK
ASSESSMENT
as APPLIED to SAFETY
and SECURITY
01

2. INTRODUCTIO
N

3. • According to Philippine
Statistic (PSA), 2015-
2016, Integrated Survey on
Labor and Employment
(ISLE), in every two years
they conducted a survey
highlighted the number of
occupational accidents
reached a total of 44,739 in
2015.

4. • To address this concern the
Philippine Senate and House of the
Representatives enacted Republic
Act 11058 or the “ Act of
Strengthening Compliance with
Occupational Safety and Health
(OSH). Standard and Providing
Penalties for Violations and it was
signed by the President Rodrigo R.
Duterte last August 17, 2018

5. IDENTIFICATIO
N OF SAFETY
AND SECURITY
REQUIREMENT
S

6. LEGISLATED
SAFETY AND
SECURITY
REQUIREMENT
S

7. Occupational Safety and Health in Country
is primarily governed by the Philippine
Constitution of 1987.
So Under the Article 8, section 3
• The state shall afford full protection to labor, its either local or
overseas, organized or unorganized and full employment
opportunities for all.
• Guarantee the right of all workers
- self organization
- collective bargaining
- negotiations
- peaceful concerted activities

8. • Promote the principle of
shared responsibility between
workers and employers
•Regulate the relations
between workers and
employers, which means fair
of dividing the production
between both parties.

9. Laws and regulations under the jurisdiction of government
organizations other than DOLE:
Department of Health
Department of Agriculture
RA 9165 RA 6969

10. RA 6541
RA 9231

11. INTERNATIONAL OSH
CONVENTION
 A PROMOTIONAL FRAMEWORK CONVENTION ON
OCCUPATIONAL SAFETY AND HEALTH
 PROMOTE THE DEVELOPMENT OF A "PREVENTATIVE
SAFETY AND HEALTH CULTURE"
LEGISLATIONS DESIGNED
TO:
 TO PROTECT WORKERS
 PRESENT ADVICE AND DIRECTION
 CREATES CONFIDENCE
 PROVIDE PENALTIES FOR BREACHERS

12. PROVISION FOR SAFETY
AND SECURITY POLICIES
AND PROCEDURES

13. With the legal framework for safety and security, employers
will provide a wide range of policies and procedures for
employees to follow in order to optimize workplace safety
and security.
Here are some key considerations for implementing safety and
security policies and procedures:

16. Tourism related organization to develop safety
and security policies and procedures in order
to:
 Comply with legislative requirements
 Reduce the likelihood of accidents and injury
 Provide consistent and standardized dealing with or handling of
common operational problems and circumstances
 Increase efficiency and effectiveness of business operational
activities and processes
 Reflect the unique nature of organizations with passion
 Facilitate staff training

17. Likewise, provisions for communicating workplace
safety and security protocols shall be in-placed, some
ways of communicating workplace safety and security
protocols are as follows;
 new employees orientation program
 mandatory safety and security training
 Town hall assemblies or similar activities as venue for
employees
 Inclusion for safety and security
 Creation of workplace-based-safety and security team are
committees
 Inclusion of all safety and security protocols and stuff
handbooks are company’s intranets.

18. Personal Protective Equipment (PPE) can help manage
control safety and security and some instances many organization will
have policies and procedures relating to the use of PPE and clothing by;
- Employees -Customers

19. Safe Work
Practices
• Comply with relevant legislation-requiring: - employers to
provide a safe and secure workplace for staff - Organizations
to provide a safe and secure environment for customers
• Align with the concept of "safe place" rather than "safe
person"

20. Safe place - is a passive approach in which the
place/activity will be safe regardless of who uses it.
Safe Person - is an active option relying on the person
to take certain action/s to remain safe.
-Protect people, which means employees and
customers
-Customer prerequisites Organizations may have
prerequisites to be attained prior to customers engaging
in certain activities or method.

21. If such requirement exists, this means
that an employee must:
1. BE ADVISED
2. BE TOLD
3. BE TRAINED
4. BE AWARE

22. Emergenc
y
Procedure
s

23. • Businesses should develop an emergency management
plan (EMP) for their operations.
-Emergency situations which have been identified for
the business covering both internal and external
emergencies.
• Detailed, approved, and effective procedures
• Designated personnel for the roles and responsibilities
• Communication
• Relevant safety and security tips
• Information about people or organizations to contact
• Contingency plans

24. All emergency procedures
should:
1. Be the result of structured analysis
2. Be documented
3. Be practiced
4. Be resourced
5. Be reviewed

25. Dealing with
death

26. There are protocols for dealing with death
that will traditionally cover action to
address requirements and directions in
relation to:
- protecting the scene
- respecting the deceased
person
- reporting requirements
- comforting others
- capturing evidence,
information, and details
- assisting officials and
authorities
- dealing with the media
- not admitting liability
- not releasing details of
the deceased to others
apart from officials
- determine actions to take

27. Personal
Safety and
Security

28. Protocols addressing the issues
for personal safety and health will
commonly address but not limited
to the following:
- Identification of threats and issues
- Provision for suitable facilities
- Training of staff
- Dissemination of information on-tour
- Provision of list of contacts for the
countries/areas

29. Approval from authorities
Approval from authorities refers to the
official endorsement or permission obtained from
governing bodies, regulatory agencies, or
government authorities for specific actions,
projects or initiatives to ensure compliance with
applicable laws, regulations, and standards .

30. Department and Agencies need to seek
approval from those with interest in:
-immigration
-customs
-parks and wildlife/natural attractions and
heritage
-health
-travel and tourism

31. MEDIA COMMUNICATION
FOLLOWING AN EVENT/INCIDENT
Media communication following an event or incident
involves sharing information with the media to provide updates, clarify
facts , and manage public perception. It aims to convey key messages,
address concerns, and maintain transparency.
Timely and accurate communication helps manage public
perception and prevent the spread of misinformation. Clear and
consistent messaging, a designated spokesperson, media relations
strategies, and monitoring public sentiment are vital aspects of
effective media communication in such situations.

32. ETHICAL OPERATION OF THE
BUSINESS
The ethical operation of a business means conducting
activities in a morally and socially responsible manner. It
involves adhering to principles of integrity, fairness,
transparency, and respect for stakeholders.
This includes acting honestly, treating all parties
equitably, being transparent in business practices, and
considering the broader impact of business decisions on society
and the environment

33. RESOURCES
AVAILABILIT
Y TO
SUPPORT
REQUIRED
SAFETY AND
SECURITY
PROCEDURE
S

34. TRAINING
This section identifies and examines
the resources that all business will need to
devote in order to implement the safety and
security measures that have been determined
to be essential for the functioning of the
business.

35. These are the three(3)must embrace components of competency-base
training;
• SKILLS- An ability to do an activity or job well.
✓.time management
✓.Communication
✓.Adaptability
• KNOWLEDGE and ATITTUDE - the state of being aware or something
or having a information and having a Positive attitude can help you
overcome obstacle and stay focused on your goals.
✓.being approachable
✓.caring for others
✓.congratulating others

36. • DELIVERY STRATEGIES FOR THIS TRAINING
SHOULD INCLUDE.
-Demonstration
-drill/practice
-practice
-case studies
-practical exercises
-explanations and discussion

37. • OPTIONS FOR TRAINING DELIVERY MAY FEATURE.
-On the job training
-workplace coaching
-buddying up of less experienced staff with more experienced
workers
-formal training courses
-attendance at nonaccredited training courses delivered by;
•peak industry bodies
•authorizes and agencies and ; partners, supplies, and carries
formal and/ or informal assessment.

38. Personal protective equipment, commonly referred to as "PPE", is
equipment worn to minimize exposure to hazards that cause serious
workplace injuries and illness.
examples are:
gloves
mask
safety goggle
protective coverall.

39. Likewise, organizational support must be given to ensure:
 employees know how to use/wear the items;
 staff know how to instruct others in the use of items;
 regular inspections and testing occur as appropriate;
 items provided are suitable for all those who uses/wear them;
 sufficient items are provided; and items are readily available when
needed.

40. PLANS
Plans is a method devised for doing something or achieving
an end.
Resources to support safety and security protocols must also
include implement process which in the development of;
EMERGENCY MANAGEMENT PLANS
An emergency management plan is a living document that is
continuously updated based on new information, lesson learned from
regular exercises, hazard assessment actual emergencies,
environmental factors, change to legislation, and scheduled reviews.

41. CONTIGENCY PLANS
Contingency plans are plans developed to address foreseeable
but unplanned problem in given areas of the operation of business.
Part of standard risk management protocols is to develop a suite of
contingency plan the nature of the identified risk and the associated and
likelihood will be the prime determinants of whether or not these plans
need to be prepared.
The “set of circumstances” can be big or small it is the
impact/consequences which flow that should determine whether or
not a contingency plan should be developed.

42. Contingency plans are commonly prepared for circumstances where:
 Faults and man function occurs with significant organizational equipment
and system such as:
 Reservation/bookings systems
 Communication systems
 Security systems
 Travel and transport, vehicles, and/or carries
 Stock control systems
 Heating ventilations, and air conditioning (HVAC) systems
 Primary plants and equipment
 Primary plant and equipment critical to processing transactions and
costumers.
 Adverse whether conditions ( unseasonal whether, heavy rain, floods, high
wind, lightning, heat waves)which are climatic conditions which have the
capacity to:

43.  Negative impact on booking and/or patronage and sales
 Reduce the enjoyment of customers
 Present a risk to the business and/or to costumers
 Cause the cancellation of a planned activity
 Unexpected issues such as closure of avenue listed on the
itinerary, inability to reach/access a destination and failure of
an inclusion to be open or otherwise available.
 Data loss occurs relating to loss of information such as
reservations, special requests, customers contact details and
information, itineraries, and security codes.
 Power failure.
 Loss or absence of key staff.
 Disaster recovery

44. Equipment and systems
Organizations will also use a range of equipment's and systems to
support required safety and security requirements. One of the major
reasons to have safe work equipment is to ensure the safety and health of
those whose work revolves around them.
• Previous experience - number and type of events which have occurred
in the past;
• Risk analysis of identified threats;
• Funds available; and
• Location of the identified threat/risk - for example, the response of a
threat/risk in the main office will differ to a similar threat which may be
experienced while camping on tour.

45. Generally, safety equipment definition is the protection that is used by
workers to avoid injuries, casualties, and life threatening situation.
Equipment and systems used in this regard will include:
• Safes;
• Radio-frequency identification (RFID);

46. • Lockable cases and (portable, metal)
containers;
• Safety mirrors;

47. • Emergency alert system (EAS);
• CCTV;
• Motion detectors;
• Lockable doors and windows;

48. • Sensor pads;
• Key card and key pad access protocols.

49. DOCUMENTATION REQUIREMENTS
 Requirements documentation describes the business solution
for a particular project, including the user’s expectations and
needs, the purpose behind that solution, and any high level
constraints that can effect successful deployment
 Workplace will always use a variety of documentation to
support and advice staff and customers about required safety
and security procedures. Traditionally these documents
include:

50. • Posters placed in various/strategic workplace location to advice and
remind customers about specific issues.
• Checklists to help staff implement requirements and/or inspect areas
for compliances and/or problems.
• General advisory and safety related information/sheets (handouts)
provided to tour group members as part to the pre-denture activities
and/or while on tour some operators support and supplement this with
screening of a digital versatile disc (DVD) or any medium and/or have
relevant information available through their website.

51. • Information/advice sheets specific to individual:
 Destinations
 Activities
 Inclusions
 Venues
• In country advice provide prior to or on arrival in a new country as it
relates to matters such as:
 Local customers
 Places/areas to avoid
 Examples of previous problems encountered
 What to do if a problem is encountered

52. CONSEQUENCES
OF FAILING TO
FOLLOW SAFETY
AND SECURITY

53. Tourism and hospitality professionals need to be able to
explain the consequences of failing to follow safety and security
procedures.
Everyone working in a tourism-related organizations (at
all levels and in all job positions) needs to know the potential
consequences of not implementing/adhering to required
organizational safety and security procedures in order to:
• Be able to explain them
to other staff

54. • Be able to describe and demonstrate
them to customers
• Motivate them to work in the
way required by the business

55. • Enhance job
satisfaction and
promote a
personal feeling
of workplace and
job-related pride
in performance

56. • Avoid the negative consequence described below;
- need for the business to make insurance claims;
- need for staff to assist customers make insurance claims of their
travel or other personal insurance;
- loss and damage to physical items;
- personal impact in terms injury, illness, or death;
- legal action
- damage to enterprise’s image, brand, and reputation; and
- disciplinary action and job loss

57. AUTHORITY
AND
RESPONSIBILITY
FOR SAFETY
AND SECURITY
PROCEDURES

58. Individual Scope of
Authority

59. Know their limits
so they are aware

60. • When they need
to involve other in
the issue
• When they need to refer a
matter to a superior
• When they
cannot
make a
decision
and/ or take
unliteral
actions

61. ACQUISITION OF
TOUR, TRIP, OR
EVENT SAFETY AND
SECURITY

62. Proceed as Plan
Be Delayed
Have Substitutes Inclusion

63. Be Deferred or Postponed
Be Cancelled all together
Be Modified

64. WORDS TO REMEMBER:
Breach (of legislation or policy) is the breaking/ failing to comply with
legislation or policy (non-compliance)
CCTV or Closed – circuit Television
Civil Law applies to situations where individuals or organizations take
action against another person or organization for breaching statutory law
Consequence is an outcome or result if a threat materializes
Criminal law applies to situations where the State takes action against a
person or organization for breaching statutory law.

65. EAS or Electronic Article Surveillance
Likelihood is the probability a threat will occur
PPE means Personal Protective Equipment (and clothing).
RFID or Radio Frequency Identification
Vicarious liability is the legal liability falling to the employer for
the actions of their agent ( their staff/employees) based on the
principle the employer is responsible for the actions of their
employees.

66. Group Members:
ABANERO MARGARETTE
ALTRIVA FAITH JOY
ALISEN CHESKA MARGARITE
ABETO DAISY
ALELIS KIANNA
ARSENAL JANELLE
BALES ERICH JOY
BALLESTEROS JOSHUA
BERNABE MARIELLE ROSE
CABABADA RHYZZA
COLOCAR MARY JELYN
CANCERAN KATE NICOLE