What do students want?

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This is what we got from Hayley. Divergence in experience between UK and International students …

Looking at the area of support, safety and wellbeing we looked at access to resources/advice and expectations in terms of behaviour.
When comparing HE and FE, it’s interesting to note that high proportions of HE learners indicate that their provider expects them to behave respectfully online. Learners appear that this appears to be an expectation on their part
, but they are less likely to agree that their learning provider gives them the support or information they need to stay safe online- only 57% agree with this statement or that they know where to get help from their provider if they are being bullied or harassed online with only 67% agreeing with this statement
This suggests that there is more that could be done by providers to support and educate learners and making this information more visible.

The results across learner groups indicate that more could be done to prepare learners for the digital workplace and this was particularly evident amongst HE learners
With 82% agreeing that digital skills will be important in their chosen careers, but only 50% agreeing that they thought their courses were preparing them for the workplace
Key thing here is this is perception based, would be interesting to track whether these perceptions change as learners move into and experience the workplace after their courses are complete. Would they actually rate their skills as sufficient
Is theirs their perception of the skills accurate? Since we know that around 90% of all new jobs require good digital skills there must be a question mark over the workplace awareness of these learners and perhaps teaching staff. See: https://www.publications.parliament.uk/pa/cm201617/cmselect/cmsctech/270/270.pdf perception of the skills required accurate and perhaps workplace awareness is the issue.

Generational Theory: frame of reference to work with, broach brush and everyone’s an
individual, however provides insights into a population which we would not otherwise have.
Clash of the generations, for example expectations of Gen Zs who are used to Amazon.
Generation 15 year time span, it is about looking at commonalities and let’s not forget this
generation (Gen Z) is still developing.

Use different platforms for different activities
Snapchat – real life moments and keeping in touch with friends
Instagram – aspirational selves
Twitter = news
Facebook – info
Also don't like to give away a lot unlike their Gen Y siblings – they have seen how that can go wrong.
But as we see from Gen Z rising at work face-to-face is important to them but they need support to do this, communicating in person or by phone doesn't come naturally to Gen Z.
Social media is their new playground but it's impacting on their physical Health and wellbeing (see birrell https://inews.co.uk/opinion/epidemic-despair-among-young-people-will-admit-phones-play-role/)
Taken from: http://www.adweek.com/digital/josh-perlstein-response-media-guest-post-generation-z/
And https://socialmediaweek.org/blog/2017/04/stats-gen-z-social-mobile/
Make them feel valued / special

What do students want?

Jisc

What do students want?