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What do students want?

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Speakers:
Helen Beetham, co-leader, Jisc digital student study
Louise Turner, deputy principal, Harlow College
Claire Povah, head of strategic development (student-based services), Lancaster University
Paul Humphreys, founder and CEO, StudentCrowd

A look at some of the resources available for finding out students’ attitudes and preferences about digital infrastructure and TEL. These include Jisc’s student tracker - run by 74 UK institutions collecting 22,593 student responses and 10 international universities collecting an additional 5,000 responses - and Studentcrowd. How do we know this data is reliable? What else could be done to find out what students want?

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What do students want?

  1. 1. What do students want? 6 March 2018 | ICC, Birmingham
  2. 2. Panellists Helen Beetham, co-leader, Jisc digital student study, helen.beetham@gmail.com LouiseTurner, deputy principal, Harlow College, lturner@harlow-college.ac.uk Emma Boys, student, Harlow College Claire Povah, head of strategic development (student-based services), Lancaster University, c.povah@lancaster.ac.uk Paul Humphreys, founder and CEO, StudentCrowd, paul@studentcrowd.com Chair: Phil Richards, chief innovation officer, Jisc, phil.richards@jisc.ac.uk
  3. 3. How do we know what students want?
  4. 4. Maslow’s (digital) hierarchy of needs © Simon Rae
  5. 5. How do we know what students want?
  6. 6. What the data and other information show
  7. 7. 68% 57% 81% 67% 86% 91% FE HE I know where to get help from my learning provider if I being bullied or harassed online (% agree) My learning provider expects me to behave respectfully in online spaces (% agree) My learning provider helps me stay safe online (% agree) Student digital experience tracker 2017: Digital safety and wellbeing
  8. 8. 82% agree that digital skills will be important in their chosen careers 50% agree their course prepares them for the workplace Yet only Student digital experience tracker 2017: Digital skills and the workplace (HE figures)
  9. 9. How do you act on the data?
  10. 10. How should we communicate with students?
  11. 11. My Generation
  12. 12. Gen Z – how they communicate
  13. 13. Student digital experience tracker 2017: How students use their devices Discuss learning informally on social media Make note/ recordings, and look for additional resources Access learning on the move Organise their study time
  14. 14. Are students satisfied with what universities and colleges offer?
  15. 15. How can we work collaboratively with our students?
  16. 16. What else do students want?
  17. 17. Thank you! Any other questions?

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