1. 1 | 2 P a g e i v a n k o v a c e v i c 2 3 @ h o t m a i l . c o m
13B Crnotravska Street
11 000 Belgrade
ivankovacevic23@hotmail.com
+381652777503
IVAN KOVAČEVIĆ
OBJECTIVE
Quality management / Management
SKILLS & ABILITIES
Over 5 years of working experience in different fields. Master’s degree on Faculty of organizational science on University of Belgrade. Although, by education, focused on quality management, gained experience by working in analytic and research, informational technologies, human resources, management and sales.
EXPERIENCE
MINISTRY OF FOREIGN AFFAIRS OF THE REPUBLIC OF SERBIA (Analytic and Strategic advisory)
 Advisor, 2013 – Present,
EFEKTUS – CONSULTING GROUP, BELGRADE (Consulting, Business planning, IT support )
 Business consultant, 2012 – 2013
SOCIETE GENERALE BANKA SRBIJA AD, BELGRADE (Banking)
 Part time employee, 2011 - 2012
MUNICIPALITY OF ZVEZDARA, BELGRADE (Quality management)
 Internship arranged by University, 2010 - 2011
PLATANI, BELGRADE (Sale of office material and supplies)
 Owner / Sales Manager, 2004-2009
EDUCATION
FACULTY OF ORGANIZATIONAL SCIENCES (University of Belgrade)
Master of organizational sciences
CERTIFICATION
EUROPEAN COMPUTER DRIVING LICENCE - STANDARD
ECDL Foundation
QUALITY MANAGEMENT CERTIFICATE
TUV Adria
COMPUTER OPERATER Institute of Nuclear Sciences "Vinča"
LANGUAGES
&
COMPUTERS
Native Serbian speaker, Excellent in English, also knows German
Windows, MS Office, MS Excel, MS Word, MS Power Point, MS Project, also worked in Stata, C++, etc.
OTHER
Driving licence (category B), Work on humanitarian projects,
Enjoys music, movies and sports

2. 2 | 2 P a g e i v a n k o v a c e v i c 2 3 @ h o t m a i l . c o m
EXPERIENCE
MINISTRY OF FOREIGN AFFAIRS OF THE REPUBLIC OF SERBIA
Advisor
2013 – Present
Responsibilities and Main Achievements:
 The confidentiality clause of the contract prevents sharing the scope of activities as well as the type of activities of the candidate.
EFEKTUS – CONSULTING GROUP
Business consultant
2012 – 2013
Responsibilities:
 Making of comprehensive analysis of business operations using
o Evaluation of current situation (through process and data analysis)
o Making of improvement plans and valuating the possibilities
 Active involvement in project management by realizing the assigned tasks
 Implementation of defined tasks
 Updating, integration and archiving data
Main Achievements:
 Active involvement in projects
 Initiation, planning and execution of:
o analytical models
o simulations
o reports
 Making simple decision-making tools that helped management in decision making process
SOCIETE GENERALE BANKA SRBIJA AD
Clerk in International payment
2011 - 2012
Responsibilities:
 Recording, filing and looking after records of international payments
 Arranging the acquisition and retrieval of records
 Advising users on how best to access, use and interpret records
Main Achievements:
 Preparing service reports by collecting and analyzing customer information
 Implementation of foreign currency exchange over phone and e-banking
MUNICIPALITY OF ZVEZDARA
Practice
Responsibilities and Main Achievements:
 Worked in coordination with other departments in implementing the quality standards and benchmarks
 Evaluated and compared performance of different departments to establish quality standards
 Procured QA software tools, developed QA procedures and established quality assurance methodologies/standards in order to clarify the quality objectives of the organization
PLATANI, BELGRADE
Owner / Sales Manager
Responsibilities and Main Achievements:
 Own and manage business, which provides variety of office and advertise material and supplies
 Handled all aspects of business, including customer service, sales and accounting
 Make entries into ledgers, journals, and other records. Set up and maintain complex file systems and records to support a function.
 Schedule and participate in meetings and other activities. Coordinate meetings or events involving a number of participants.