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Protect your team from tasks assigned 
By 
Managers 
01
Managing 
the 
managers 
02
Educate responsibilities of each role 
ONE on ONE 
03
Influence without authority 
04
05 
Time’s UP!!! 
Let’s end the meeting 
Educate the importance of time
Making interpersonal relationship stronger 
By 
Providing a platform 
06
07 
Find invisible obstacles and work on to fix them
Give tasks to your Directors and VPs 
To 
Remove obstacles 
08
09 
Keep the team happy
10 
Think Ahead and Out
CLOSING 
NOTE 
Its difficult to be weird 
But 
It is necessary to be weird 
It requires courage to be weird 
But 
The sense of “I am weird for my team” 
gives you the courage
Backup
Appreciate good work 
11
12 
Always have motivational dialogues

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At2014 Bengaluru karthik_SMs_courage_to_be_wired

Editor's Notes

  1. Its tough and weird to go and talk to a manager assigning the tasks. They feel, its weird? Why is she asking me not to assign tasks to my subordinate? Scrum master needs to be weird and still say “Do not assign”
  2. People always think about two things - “Am I respected?” and “Am I safe?” When you tell “You cannot assign tasks to people reporting to you”, naturally they feel that they are unsafe. Explain, the role of Manager in scrum and the importance of that role. You are doing this this this, stop these and start doing something else, something else and that would benefit the team.
  3. If you need a certain expected behavior from a particular role, talk 1:1, understand what they have in mind and educate.
  4. This is a soft skill to be mastered. It will come handy in many different scenarios
  5. Its weird, but it is needed. It requires courage to do this. Whether it’s a standup or a meet with your VP, A scrum master should act weird such that you can educate importance of time.
  6. Passive role in making the interpersonal relationships stronger Take out for lunch/Coffee together Take out for slack time Neutralize unhealthy arguments
  7. Most of the obstacles are invisible Try hard to find them
  8. It would be weird and often hesitant to to talk upfront with senior management especially in Indian mindset where we give importance to hierarchy But, it is needed
  9. When the team is focusing on the present, its SM’s duty to think what is going to happen in future. Are there any potential obstacles in the next sprint, or next year, Is there something to be initiated now. Can something outside the project help my team ?
  10. Its weird, but it is needed. It requires courage to do this. Whether it’s a standup or a meet with your VP, A scrum master should act weird such that you can educate importance of time.
  11. But, do not declare success early.