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Agile​ ​HR​ ​From​ ​the​ ​trenches


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An​ ​Agile​ ​transformation​ ​often​ ​focuses​ ​on​ ​IT,​ ​and​ ​at​ ​most​ ​cases​ ​runs​ ​into​ ​the boundaries​ ​of​ ​the​ ​softer​ ​side​ ​of​ ​the​ ​organisation. What​ ​if​ ​we​ ​initiate​ ​a​ ​transformation​ ​which​ ​is​ ​HR​ ​related?​ ​which​ ​is​ ​focused​ ​on employee​ ​engagement,​ ​and​ ​which​ ​applies​ ​Agile​ ​principles​ ​and​ ​the​ ​Scrum​ ​practice​ ​in HR?  In​ ​this​ ​session​ ​I’d​ ​like​ ​to​ ​introduce​ ​you​ ​to​ ​the​ ​Agile​ ​HR​ ​manifesto,​ ​and​ ​share​ ​with​ ​you my​ ​HR​ ​agile​ ​journey,​ ​i​ ​hope​ ​to​ ​inspire​ ​you​ ​to​ ​have​ ​your​ ​own.

Published in: Leadership & Management
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Agile​ ​HR​ ​From​ ​the​ ​trenches

  1. 1. AGILE​ ​FROM​ ​THE​ ​HR​ ​TRENCHES Dov Tsal Agile Transformation Coach 1st – 3rd December, 2017 | Westin, Hyderabad, INDIA
  2. 2. About the session • Limits of IT-focused transformation • Why HR? • HR’s team transformation • HR’s impact on agility • HR’s experiments • Lessons learned
  3. 3. The glass ceiling of IT transformation • Titles • Recruitment • Management role • General misalignment • Rigid tools • Office space • Budget speed • Yearly reviews
  4. 4. An(y) effective organization needs: Vision: What is our impact? Execution power: Ability to do the work Alignment: between the two. The full article: HR, but why?
  5. 5. HR’s purpose Hire, Pay, Fire vs. Drive for: • Sharpest vision • Focused execution power • Strongest alignment
  6. 6. My purpose Help HR - Understand agility - Acknowledge current status, and needs. (of all org.levels) - Enhance Purpose, execution-power and alignment By: - Making them an Agile team - Tackling Agile organisational issues ---- Team mission-statement: Happy employees, Self-learning organisation
  7. 7. HR Agile Training What is Agility? - Do you believe in the agile values? - Does the organization believe in values? What is our purpose? - Happy Employees - A self learning organization
  8. 8. Challenges... We believe, but the organization… If we believe, who is the organization that doesn’t? What is happiness? Do we understand what makes people happy?
  9. 9. HR Scrum Training (by the book) Roles: PO, SM(?), Team Ceremonies: Planning, daily scrum, demo, retro Artifacts: Prioritised Backlog Sprint backlog Working products
  10. 10. Scrum Buts… And challenges... No SM Team availability and fluidity Individual roles Conflicting interest Focus on impact & measure Short stories Task breakdown How to demo, to whom?
  11. 11. The advantages: We are employees! We are our users! We are motivated! Our impact is visible! We can demo to management!
  12. 12. Story #1 Employee: Feel my voice is heard and used - Convert survey to discussions and groups - Produce a master backlog - Get Mgmnt Commitment Learning: Involve your users! engage your stakeholders!
  13. 13. Story #2 Employee: Control meeting boundaries Ideas: - Clocks - non-round hours Learning: Effort != Impact
  14. 14. Story #3 All: Enhance meeting’s effectiveness Effective meetings signs Tweak signs with meeting advice. >>> The Meeting Spicer Learning: Power of iterating
  15. 15. Story #4 All:Work with no interrupts No-meeting Friday Buy-in from CEO Learning: act fast, be an opportunist
  16. 16. Story #5 HR: Want to be heard Improve HR Communication Learning: Admit failure to succeed
  17. 17. Story #6 Org: Effective yearly review training • Measure current state • Focus on purpose • Change format • Measure results Learning: start with why
  18. 18. Story #7 All: Half day learning Idea: self organized, HR facilitated. Learning: leverage success
  19. 19. More topics: • Kudos day • Employee lunch 1-on-1s • Employee survey tool • CEO Breakfast • CEO box • Empower employee learning (break interview format)
  20. 20. Learning • Short iterations • One team > individuals • Think impact and not work • Measure • Be brave • Scrum works • Team engagement is key (for good or bad)
  21. 21. My advice: Agility & HR? Just do it!
  22. 22. The whys: (an ugly but important slide) - HR transformation is cheaper - It is more visible to management - It is less risky: they understand the real org-boundaries, human centered and mostly women (the #1 factor in collective intelligence is the # of women) - Distills agility to the organisation’s DNA - HR’s first-hand experience of employee’s journey - Enable HR to remove org-impediments
  23. 23. Further reading... Managing for Happiness : Jurgen Appelo Agile People : Pia-Maria Thoren
  24. 24. DOV TSAL Agile Transformation Coach +33 6 28 34 12 99 Thank You