Here is our latest short intro to Instant Opinion - the private and direct platform for connecting with your customers and staff.

1. CONNECT
WITH
CUSTOMERS
AND
STAFF
1

5. INSTANT OPINION
Business Impact Curve
BUSINESS IMPACT OF AN ISSUE
INSTANT OPINION
A
new
dThe
way
rivate
irect
&
pcustomers
give
you
feedback
Connecting have
at
ou
impact
on
your
can
you a the
channel
between
yhuge
critical moments
and
your
customers
business
Experiencing -Private- Word of Mouth -Social Media-
Your Service
DIRECT BACKGROUND BROADCAST
Forming an Opinion Providing Feedback
WHAT THE CUSTOMER IS DOING

6. INSTANT OPINION
Business Impact Curve
BUSINESS IMPACT OF AN ISSUE
You
are
told
to
INSTANT OPINION
A
new
direct
&
private
“listen”
to
Connecting you at ou
channel
between
y thethese
channels
critical moments
and
your
customers
Experiencing -Private- Word of Mouth -Social Media-
Your Service
DIRECT BACKGROUND BROADCAST
Forming an Opinion Providing Feedback
WHAT THE CUSTOMER IS DOING

7. INSTANT OPINION
Business Impact Curve
BUSINESS IMPACT OF AN ISSUE
How
can
you
INSTANT OPINION
A
new
direct
&
private
listen
to
all
of
Connecting you at ou
channel
between
y thethese
&
more
critical moments
and
your
customers
Experiencing -Private- Word of Mouth -Social Media-
Your Service
DIRECT BACKGROUND BROADCAST
Forming an Opinion Providing Feedback
WHAT THE CUSTOMER IS DOING

8. INSTANT OPINION
Business Impact Curve
BUSINESS IMPACT OF AN ISSUE
INSTANT OPINION
INSTANT
OPINION
Connecting you rivate
A
new
direct
&
p at the
critical moments you
channel
between
and
your
customers
Experiencing -Private- Word of Mouth -Social Media-
Your Service
DIRECT BACKGROUND BROADCAST
Forming an Opinion Providing Feedback
WHAT THE CUSTOMER IS DOING

9. The
Instant
Opinion
Pla�orm
enables
organisa�ons
to
connect
with
customers
and
staff,
privately
and
instantly.
This
enables
organisa�ons
to
get
real�me
feedback
from
customers,
to
instantly
get
requests
for
help
and
to
collect
customer
and
staff
ideas.
It
delivers
real
�me
ac�onable
informa�on
to
the
business
through
a
private
direct
channel.

10. INSTANT
OPINION
PLATFORM
CONNECT
WITH
CUSTOMERS
&
STAFF
-­‐
INSTANTLY,
PRIVATELY
&
DIRECTLY
INSTANT
INSTANT
INSTANT
EVENTS
OPINIONS
IDEAS
Idea�on
Pla�orm
Mee�ngs
Customer
Feedback
Staff
Ideas
Training
Classes
Opinion
Polls
Customer
Ideas
Events
Surveys
Ci�zen
Ideas
Conferences
VOC
Programmes
Supplier
Ideas
Real-­‐�me
Q&A
Feedback
Recording
Idea
Management
Live
tracking
&
Feedback
Tracking
Cost
Saving
Ideas
display
of
ques�ons
Cost
of
Issues
Process
Event
Feedback
Benchmarking
Improvement
Event
Follow
Up

11. CUSTOMERS
Staff
are
instantly
Customer
sends
their
MOBILE
&
CLOUD
alerted
and
can
request
or
feedback
TECHNOLOGY
respond
immediately
STAFF

12. SERVICE
PROVIDER
USERS
ATTRACT
MORE
CUSTOMERS
FREE
,
EASY
IMPROVE
CUSTOMER
LOYALTY
RESOLVE
MY
ISSUE
ENSURE
CUSTOMERS
LEAVE
HAPPY
GET
WHAT
I
NEED,
NOW
Resolve
issues
Avoid
instantly
A
concierge
at
nega�ve
my
finger�ps
reviews

13. 13

14. THANK
YOU
Freetext
INSTANT
&
your
comments
to
50015
www.instant-­‐opinion.com