Celebrating the remarkable achievements and profound impact of the most influential women in the insurance industry. These visionary leaders are shaping the future of insurance, breaking barriers, and inspiring change.
The Most Influential Women in Insurance Industry- 2023.pdf
1. VOL-08 | ISSUE-04 | 2023
A ributes of Progress!
Traits of Women Leaders
that are Transforming
the Insurance Industry
www.insightssuccess.com
Lenika Milne
Chief Marke ng Officer
One80 Intermediaries
Lenika
Lenika
Lenika
Milne
Milne
Leading One80 Intermediaries'
Brand and Strategic Vision
Leading One80 Intermediaries'
Brand and Strategic Vision
The Most
Influential
Women in
Insurance Industry
2023
Industry-Insights
Exploring the Dynamics
of Insurance Niche
5. AbhishekJoshi
The state of the insurance industry has come under
deep scrutiny, particularly as the recent COVID-19
pandemic revealed new risks and weaknesses
against a backdrop of market volatility. The future of the
industry depends upon modern insurance leaders who have
the visionary traits to disrupt and innovate within their
organizations.
The insurance industry has unique challenges and
opportunities. Navigating these well is the key to success in
the insurance world. Your team needs great leadership to
help them manage these challenges and opportunities. One
important aspect of being a good leader is to nurture your
team. As their leader, your team looks to you for guidance,
strength, motivation, and support.
You essentially take on the parent role for your team, and it
is your responsibility to make sure that your team is healthy
and happy. A good leader recognizes what makes each team
member great. By realizing each member’s strengths,
leaders can better organize their team and projects based on
each person’s ability.
Innovation is essential to the survival of your insurance
business. If your company doesn’t innovate well, your
business will plateau. What’s more, competitors who are
innovating will pass you by. Innovation starts at the team
level. The more you empower your team to innovate, the
more innovative you will become as a company.
Fortunately, innovation can be cultivated.
Keeping the company’s overall mission in mind is an
essential skill of a good leader. Without this vision, teams
can quickly lose their direction and get off course. Seeing
the big picture and implementing it into projects helps your
team stay in alignment with company goals.
Embracing the journey of the leaders who are enabling
novelties in the modern insurance industry with a unique
approach while showcasing significant traits, Insights
Success features the “The Most Influential Women in
Insurance Industry- 2023,” who are enabling betterments
in the niche.
Flip through the pages and comprehend the leadership traits
that are enabling new advancements in today’s insurance
industry.
Have a Delightful Read!
Combining Traits
and Wisdom
7. Attributes of Progress!
Traits of Women Leaders that are
Transforming the Insurance Industry
Industry-Insights
Exploring the Dynamics of
Insurance Niche
A r t i c l e s
P r o f i l e
14
Eleni Carras
Driving Innovation in
Health Insurance Benefits
18
22
9. Brief
Company Name
Featured Person
Brenda is an Insurance Executive specializing in the leadership
of an exceptional commercial property team of high-achieving
sales and service professionals.
RT Specialty
rtspecialty.com
Brenda Austenfeld
CEO & President
Brooke works with clients to manage operational risks and
develop impactful health and benefits programs and holds a
goal to help her clients achieve their business objectives–both
financial and human capital.
Lockton Companies
global.lockton.com
Brooke Runnion
adaptimmune.com
Catrina is passionate about providing a safe work environment
for employees and stakeholders while protecting key assets.
Dallas Fort
Worth International
Airport dfwairport.com
Catrina Gilbert
Vice President
(Risk Management)
Eleni assists employers in providing comprehensive and
suitable health insurance plans for their employees.
Alliant Insurance Services
alliant.com
Eleni Carras
Vice President
Lenika serves One80 as the Chief Marketing Officer, and has
been responsible for articulating the company’s strategic vision,
mission statement and value.
One80 Intermediaries
one80intermediaries.com
Lenika Milne
Chief Marketing Officer
13. O
ne80 Intermediaries, a leading insurance
intermediary firm, appointed Lenika Milne a few
months ago as Chief Marketing Officer to
spearhead the company's brand and strategic vision. With
over two decades of experience in sales and marketing,
Lenika is responsible for upholding the One80 brand,
sustaining One80’s customer centric culture, leveraging data
analytics,andanticipatingmarketchangeanddisruption.
Lenika joined One80 Intermediaries in 2019 as the National
Director of Sales and Marketing, where she played a key role
in boosting the company's revenue and brand awareness
through her leadership of sales and growth initiatives. She
also oversaw media relations, sponsorship activity, and social
responsibility efforts, all of which contributed to the
company'ssuccess.
As a CMO, Lenika is set to take One80 Intermediaries to new
heights by leveraging her expertise in branding and
storytelling to strengthen the company's market position. Her
strategic approach and vision will be instrumental in shaping
the future of the firm and driving growth in a highly
competitivemarket.
The interview highlights how One80 Intermediaries, led by
Lenika, is well-positioned to lead the industry in providing
highlyspecializedandcomprehensiveinsurancesolutions.
PriorWork Experiences
Prior to joining One80 Intermediaries, Lenika enjoyed a 10-
year career with Citigroup with posts in New York, Hong
Kong, Shanghai and London. She began her banking career
working alongside Citi’s CEO, Vikram Pandit, in the office of
Global CorporateAffairs in New York. She was then asked to
relocate to the Asia-Pacific region to serve on the Regional
Government and PublicAffairs team. Here, Lenika supported
Citi’s public relations strategy as the bank expanded its
consumerpresencethroughouttheChinesemarket.
Lenika was then appointed to regional trade marketing head
for Europe, Middle East, and Africa for two years, until she
was promoted to global trade marketing head, based in
London. In this role, she led global trade marketing efforts to
drive product and client segment strategies, worked with
leaders throughout the globe to execute marketing strategies
that differentiated Citi, de-commoditized Citi's product set,
and drove 20% year-over-year growth for Citi’s $1.6B trade
business.
She began her career at American International Group where
she held a variety of underwriting, sales and marketing roles
throughout the US. She served as a media relations intern for
the White House in 1999, graduated with honours from the
University of California in 2000, and received an MBA in
International Marketing from Georgetown University in
2008.
Lenika is active in her local community. With three daughters
under the age of nine, she is passionate about empowering
women and developing the next generation of leaders. She
serves on her local school board and leads a committee
dedicated to nurturing father-daughter relationships. She is
also involved with USA Women’s Water Polo and is a
volunteerwiththeNationalBrainTumourSociety.
One80 Intermediaries: Innovating at the Pace of
Change
The culmination of Lenika's experiences has led her to her
dream job as the Chief Marketing Officer for One80
Intermediaries. As the CMO, she leads all marketing,
advertising, media, and public relations efforts for the
$500M organization. Lenika's team and agency partners are
responsible for driving the One80 brand through digital and
performance marketing, SEM, SEO, conversion rate
optimization, and content strategy.
Lenika joined the company in 2019, when it was still in its
early stages as the second employee. She served as the
National Director of Sales and Marketing, responsible for
defining the company's strategic vision, mission statement,
One80's success is
a ributed to its
culture built on trust,
unparalleled
industry exper se,
and entrepreneurial
spirit.
The Most Influen al Women in Insurance Industry- 2023
14. and values. Lenika crafted the One80 Intermediaries brand
andnarrative,whilealsodefiningitsculture.
In just three years, One80 has grown to become one of the
largest intermediaries in the United States, employing over
1,800 employees with offices in 55 locations throughout the
US and Canada. In 2022, Business Insurance ranked One80
as the 5th Largest MGA/Underwriting Manager/Lloyd's
Cover holder and 5th Largest Underwriting Manager in the
country.
One80's success is attributed to its culture built on trust,
unparalleled industry expertise, and entrepreneurial spirit.
These values were at the core of One80's business plan
prior to launch, and the company has remained committed
to them since its inception.
Learnings from Experiences
Ten years into her career, Lenika was serving as a
Marketing Associate for Citi's Office of Global Corporate
Affairs when she witnessed the collapse of Lehman
Brothers, the fourth-largest investment bank in the United
States and the climax of the subprime mortgage crisis, on
the morning news. Lenika worked tirelessly in the
following months, often sleeping under her desk in the
office at night, to contribute to Citi's response to the
volatility of the markets. She experienced confusion, fear,
and excitement during this time.
Lenika worked closely with Citi's CEO, Vikram Pandit, and
the public relations team to craft talking points for the
Congressional Oversight Committee. She played a part in
an effort that instilled trust in lawmakers and beyond.
Although she did not realize it at the time, the lessons she
learned during this time continued to inform her
Lenika played a
part in an effort
that ins lled trust
in lawmakers and
beyond.
professional decisions well into the future. These lessons
included the importance of dedication, teamwork, strategy,
remaining calm in the face of crisis, mental and physical
endurance, clear communication, and transparency.
Culture Built on Trust
One80 launched in January 2020, just two months before
the Covid-19 outbreak that would change the world. The
pandemic forced the company to quickly adapt and develop
an inclusive culture through new ways of working and
advanced technologies. At the time, it was challenging to
quantify the economic implications of the pandemic.
Similar to Lenika's experience at Citi during the financial
crisis, it was crucial to build trust with employees as they
faced uncertain times.
To alleviate employee concerns and signal that their jobs
were protected, One80's top 200 employees volunteered to
take a 20% salary reduction. This action removed financial
insecurities and conveyed the message that any fiscal
burden would be contained within the management team.
Unparalleled Industry Expertise
One80 focuses on highly specialized areas in the market,
maintaining deep understanding of the clients and industries
they we serve; and responding with tailored solutions that
are not offered by our competitors. These attributes are
underscored by One80’s ability to respond to market
changes with speed and decisiveness. One80 continues to
prioritize the development of new programs in response to
ever-changing market needs. In 2022, Lenika spearheaded
an initiative to establish the NextGen Innovation Forum.
This forum brought together the next generation of leaders
at One80 for a three-day offsite event. As part of the forum,
One80 invited industry influencers to host an Innovation
Workshop.
Following the workshop, forum delegates were divided into
teams and tasked with creating a product, service, or
solution to meet the needs of One80's clients. These groups
will present their ideas to the executive committee in May,
with the goal of launching viable products in the coming
year.
This initiative serves as an example of how One80's culture
is centered around bringing new programs/MGAs to
market, delivering consistent products and capacity to
distribution partners, and providing a home for
entrepreneurial underwriting talent.
16. August 2023 | 14 | www.insightssuccess.com
Attributes of Progress!
17. Traits ofWomen
Leaders that are
Industry
Transforming
the Insance
he insurance industry, a sector that was once heavily dominated by
Tmale leadership, is now witnessing miraculous changes in its
process of leadership. Turning over a new leaf, the industry is now
under the direction of leaders with a novel and unique approach. A new
broom in the insurance industry is its strong and brilliant women leaders. In
recent years, there has been a noticeable shift as women leaders have been
making significant strides and transformations within the sector. These
women are not only breaking down barriers but also bringing unique traits
and qualities that are reshaping the landscape of the insurance world. In this
article, we will explore some of the key traits exhibited by women leaders
that are driving change and innovation in the insurance industry.
• Empathy and Customer-centric Focus
One of the standout traits of women leaders in the insurance industry is
their innate ability to understand and connect with the needs of customers.
Empathy, a strong point often associated with women, helps them identify
the pain points and concerns of policyholders. Women leaders are placing a
strong emphasis on creating customer-centric strategies, tailoring products
to meet specific needs and fostering a sense of trust that is essential in an
industry built on providing financial security during uncertain times.
• Collaboration and Inclusivity
Women leaders embrace collaboration and inclusivity, qualities that make a
significant impact on the insurance industry. They are championing diverse
teams, not only in terms of gender but also in terms of different
backgrounds, experiences and perspectives. This diversity of thought and
experience is driving innovation within insurance companies, leading to the
development of more comprehensive and inclusive products and services.
August 2023 | 15 | www.insightssuccess.com
18. • Adaptive Problem-solving
In an industry that constantly faces new challenges and
disruptions, adaptive problem-solving is a trait that women
leaders bring to the forefront. These leaders are adept at
navigating complex situations, finding solutions and
making quick decisions in rapidly changing environments.
Their ability to think on their feet and remain composed
under pressure reshapes the industry’s response to emerging
risks and uncertainties.
• Resilience and Risk Management
Resilience is a trait that goes hand in hand with leadership
in the insurance sector. Women leaders are demonstrating
remarkable resilience in the face of adversity. They
understand the nature of risks and uncertainties better than
most, and their capacity to manage risks effectively
contributes to the stability and growth of their
organizations. Their resilience serves as an inspiration for
their teams and the industry as a whole.
• Innovation and Future-focused Vision
The insurance industry has been transformed by
technological advancements. Women leaders are proving to
be adept at embracing innovation and incorporating new
technologies into their strategies. Their future-focused
vision allows them to see beyond the present and anticipate
industry trends, leading to the creation of innovative
products and services that meet the evolving needs of
policyholders.
• Strong Communication Skills
Effective communication is a cornerstone of successful
leadership. Women leaders are excelling in this area by
fostering open lines of communication within their
organizations and with clients. Their ability to listen,
articulate ideas and inspire others is helping to build
stronger relationships and drive positive change in the
insurance sector.
• Commitment to Professional Development
Women leaders are actively committed to their own
professional development as well as the growth of their
teams. They understand the value of continuous learning in
an industry that is constantly evolving. By encouraging
ongoing education and skill development, they are
equipping their organizations to stay ahead in a competitive
landscape.
• Ethical Leadership
Ethical leadership is becoming increasingly important in the
insurance industry, and women leaders are setting a high
standard in this regard. They prioritize ethical behavior,
transparency and accountability, creating a culture of trust
both internally and externally. This commitment to ethical
practices is enhancing the industry’s reputation and
fostering long-term relationships with clients.
• Breaking Stereotypes and Inspiring Others
Women leaders in the insurance industry are not only
transforming the sector through their traits and qualities but
they are also breaking long-standing stereotypes and
inspiring others to follow in their footsteps. As more
women take on leadership roles, the industry is becoming
more diverse and inclusive, which in turn is fostering
innovation and fresh perspectives.
• Empowerment and Mentorship
Many women leaders are actively involved in empowering
and mentoring the next generation of leaders. Through
mentorship programs and networking opportunities, they
are creating avenues for young professionals to learn, grow
and excel in the insurance industry. This commitment to
nurturing talent ensures the continued transformation of the
sector.
In conclusion, women leaders are making remarkable
contributions to the insurance industry by embodying a
diverse array of transformative traits. A horse of a different
color, women leaders in insurance possess distinct qualities
from empathy and customer-centric focus to resilience,
innovation and ethical leadership. With these, they reshape
the sector and drive it toward a more inclusive, customer-
driven and technologically advanced future. As women rise
in leadership positions, their impact on the insurance
industry will only become more pronounced, setting a new
standard for excellence and driving positive change.
August 2023 | 16 | www.insightssuccess.com
19.
20. Eleni
CARRAS
Driving Innova on in
Health Insurance Benefits
As a passionate individual committed to helping
people, Eleni Carras started working in the
insurance industry at an early age. She assists
employers in providing comprehensive and suitable health
insurance plans for their employees.
Today as the Vice President at Alliant Insurance
Services, Eleni understands that delivering competitive
benefits solutions can be challenging for each employer,
whether it be across industries or year-over-year within the
same company. She considers the market forces and other
factors that impact employees' livelihood to provide the best
solution.
Eleni's unique perspective on her work has helped her
become a trailblazer in the insurance industry. Her approach
to her work is rooted in her belief that insurance is about
being human and humane. She strives to bring enthusiasm,
vulnerability, and honesty to everything she does. With a
focus on innovation, analytics, and developing new leaders,
Eleni is committed to pushing the boundaries of what is
possible in the insurance industry and helping her clients
thrive in an ever-changing landscape.
Eleni knows it's a complicated game, given the shifting
legislative requirements, varying point solutions, and
fluctuating hiring markets that coalesce into a Gordian knot
of complications for each client annually. However, she is
motivated to cut that knot as smoothly and efficiently as
possible every time, ensuring her clients receive the best
potential benefits and solutions.
Let us learn more about her journey.
Making the Mark
After responding to a newspaper ad, Eleni Carras started in
the insurance business 27 years ago as an assistant to a
broker. She initially needed to understand the significance
of the upcoming HIPAA legislation. However, with her
mentor's guidance, she developed a technical approach that
has proved beneficial as the benefits paradigm has changed
over time.
One of Eleni's greatest pleasures as an insurance
professional is conducting employee meetings, where she
can help families grasp the value of their insurance
program. She believes in keeping the benefits simple
Vice President
Alliant Insurance Services
August 2023 | 18 | www.insightssuccess.com
21. enough for everyone to understand, especially those for
whom English is a second language. Eleni has received five
internal awards in her first seven years with Alliant,
including three Leadership awards, one Innovation award,
and Employee of the Year. She is honored to represent
Alliant's Pacific Northwest office in the national innovation
lab, where she can better explore new ideas to serve clients
in today's ever-changing environment.
Eleni is fortunate to work with employers with a forward-
thinking approach to their businesses. Her fundamental
strategy is ensuring that the leadership team shares the same
goals. As the executives' trusted thought partner, Eleni helps
them see the big picture and how their decisions impact
their stakeholders. Once a direction is decided upon, her
clients know that Eleni will be alongside them throughout
the process, monitoring progress and ensuring they reach
milestones. Beyond her managerial position, Eleni
genuinely tries to understand and anticipate employees'
demands, further strengthening her ability to provide
valuable insights and solutions to her clients.
More is Possible
Alliant is a highly entrepreneurial organization that enables
its employees to succeed. In an ever-changing and evolving
industry, Alliant promotes a dynamic, collaborative culture
where team members are given the freedom to think
creatively and deliver the best possible results for clients
and partners.
Eleni's unique perspec ve on her work has
helped her become a trailblazer in the
insurance industry. Her approach to her
work is rooted in her belief that insurance
is about being human and humane.
The Most Influen al Women in Insurance Industry- 2023
22. Alliant empowers people to achieve exceptional results and
live healthily. It prizes a collaborative work culture where
ideas are shared. Eleni says, "Leadership has an open-door
policy where everyone's voice is heard, and our team
members are given the resources and flexibility to perform
at the highest level day in, day out."
Lifelong Lessons
Eleni's first boss imparted a valuable lesson that she has
held close to her heart throughout her career. She firmly
believes that business is all about building relationships and
connecting with people on a personal level. While she
understands the importance of structure and efficiency, she
always remembers that there's a human being on the other
side of the conversation. To her, bringing passion and
excitement to her work is just as important as being honest
and open.
Eleni believes that insurance is all about being humane and
empathetic at its core. In her personal life, Eleni sets a goal
to write 100 handwritten cards every year, which brings her
immense joy. She enjoys expressing gratitude and
appreciation to others and finds it incredibly fulfilling.
Tech Forward
With the help of technology, Eleni and her team at Alliant
have significantly enhanced their analytics capabilities over
the past decade. The amount of data available now was
unimaginable just ten years ago, and the team leverages this
data to gain insights into market trends and member
behavior patterns. Eleni and her team can better predict and
recommend specific solutions for their clients by analyzing
the available data. They connect the dots, examine the
information closely, and present actionable insights to their
clients. This thorough approach enables Alliant to provide
tailored solutions that address their clients’ unique
circumstances.
Driving the Change
In the insurance industry, a significant shift is happening
that brings positive change - the emergence of women and
people of color in leadership roles. Traditionally dominated
by white men, the industry is now experiencing a more
focused effort on developing leaders with diverse
backgrounds and life experiences. Eleni, for instance, is a
first-generation American and a woman, and her unique
perspective brings a valuable contribution to the table. This
evolution is beneficial for the next generation of leaders and
the industry as a whole.
Passing On the Knowledge
Eleni's first boss taught her an important lesson that she still
applies today: don't be afraid to make mistakes. Eleni
believes that making new mistakes is crucial for personal
growth. The insurance industry offers many opportunities to
take risks and try new things. Eleni encourages others to be
willing to fail and to have a mindset that welcomes
challenges.
She advises finding internal and external partners who share
similar values but can offer different perspectives. With the
right mindset and support system, taking risks can lead to
meaningful growth and success both personally and
professionally.
August 2023 | 20 | www.insightssuccess.com
23.
24. Industry-Insights
Expling eDynamics of
Insurance Niche
insurance industry. They analyze data, assess risks and
determine appropriate premium rates to ensure that
insurance companies remain financially stable while
meeting their obligations.
Underwriting: Underwriters evaluate applications for
insurance coverage to determine the level of risk involved.
They decide whether to approve or deny coverage and set
premium rates based on their assessment.
Claims Management: The claims process involves
policyholders submitting claims for covered losses, which
are then reviewed by claims adjusters. These professionals
assess the validity of claims and determine the appropriate
compensation.
Distribution Channels: Insurance products are distributed
through various channels, including insurance agents,
brokers, online platforms, and direct sales. These channels
play a crucial role in educating customers and helping them
choose the right coverage.
Challenges in the Insurance Niche
The insurance niche faces several challenges that influence
its dynamics and shape industry practices:
Risk Assessment: Accurate risk assessment is essential for
maintaining the financial stability of insurance companies.
As new risks emerge, such as those related to cybersecurity
or climate change, insurers must adapt their underwriting
and pricing models.
August 2023 | 22 | www.insightssuccess.com
n today’s complex and uncertain world, the insurance
Iindustry plays a pivotal role in providing individuals,
businesses and communities with financial protection
and peace of mind. The insurance niche encompasses a
wide range of services and products, from life and health
insurance to property and casualty coverage. This article
delves into the dynamics of the insurance niche, examining
its key components, challenges, innovations, and its ever-
evolving role in modern society.
Understanding the Insurance Niche
The insurance niche revolves around the transfer of risk
from individuals or businesses to insurance companies. By
paying premiums, policyholders secure coverage against
potential losses, which can include damage to property,
illness, accidents, or even death. In return, insurance
companies pool these premiums and use them to
compensate policyholders who experience covered losses.
Components of the Insurance Niche
The insurance niche is multifaceted, comprising various
components that contribute to its overall functioning:
Types of Insurance: The insurance landscape spans diverse
categories, including life insurance, health insurance, auto
insurance, property insurance, liability insurance, and more.
Each type caters to specific risks and needs.
Actuarial Science: Actuaries, professionals with expertise
in mathematics and statistics, play a pivotal role in the
26. Regulatory Landscape: Insurance is heavily regulated to
protect consumers and ensure industry stability. Navigating
complex regulatory frameworks can be challenging,
particularly as laws and regulations evolve.
Technology Disruption: Technological advancements are
transforming the insurance industry. Insurtech startups are
leveraging data analytics, Artificial Intelligence and
blockchain to streamline processes, enhance customer
experiences and offer innovative insurance solutions.
Data Privacy and Cybersecurity: As insurers collect and
store vast amounts of sensitive customer data, protecting
this information from cyber threats and ensuring
compliance with data privacy regulations is a significant
concern.
Customer Expectations: Today’s consumers demand
personalized experiences and seamless interactions.
Insurance companies must adapt to meet these expectations,
providing user-friendly digital platforms and tailored
coverage options.
Innovations Shaping the Insurance Niche
The insurance industry is undergoing a digital
transformation, driven by innovative technologies and
changing consumer preferences:
Digital Platforms: Insurers are investing in user-friendly
digital platforms that enable customers to manage policies,
file claims and obtain information online. This enhances
convenience and improves customer engagement.
Telematics and IoT: Telematics and the Internet of Things
(IoT) have revolutionized auto insurance. Devices and
sensors collect data on driving behavior, enabling insurers
to offer usage-based policies and reward safe driving habits.
Artificial Intelligence: AI-powered chatbots and virtual
assistants are improving customer interactions by providing
instant support, answering queries and guiding customers
through the claims process.
Blockchain Technology: Blockchain enhances
transparency and security in the insurance industry. It can
streamline processes like claims management, reducing
fraud and administrative costs.
Data Analytics: Advanced data analytics enable insurers to
gain insights into customer behavior, risk trends and market
dynamics. This information informs pricing strategies and
product development.
The Evolving Role of Insurance in Society
Beyond financial protection, insurance plays a broader role
in society:
Risk Mitigation: Insurance encourages risk mitigation and
safety measures. For instance, homeowners may take steps
to prevent property damage to reduce their insurance
premiums.
Economic Stability: Insurance provides a safety net in the
face of unexpected events, helping individuals and
businesses recover and maintain financial stability.
Social Responsibility: Certain types of insurance, like
health and life insurance, contribute to social welfare by
ensuring access to medical care and financial support for
families in times of crisis.
Supporting Entrepreneurship: Business insurance allows
entrepreneurs to take calculated risks and innovate,
knowing that their investments are protected.
Final Words
The insurance niche is a multifaceted and evolving sector
that revolves around risk management and financial
protection. It encompasses a variety of insurance types,
each tailored to specific needs and risks. Despite challenges
such as changing consumer expectations, emerging risks
and regulatory complexities, the industry is adapting
through technological innovations and data-driven
strategies. As technology continues to shape the landscape,
insurance remains a vital component of modern society,
providing individuals and businesses with the security and
confidence to navigate an unpredictable world.
August 2023 | 24 | www.insightssuccess.com